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Customer reviews

Rating 4.5 out of 5 stars with 168 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers appreciate the BrewSense 12-Cup Drip Coffee Maker for its excellent coffee quality and ease of use. The design and overall performance are also well-received, along with the temperature control features. Users find the capacity and size suitable for their needs, and the timer is easy to set up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 168 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my needs. Easy to use. Not too complicated

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Temperature control

    Rated 4 out of 5 stars

    Better tasting coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker makes better tasting coffee than my past two coffee makers. The coffee stays hot for a while after brewing which is a great feature that most coffee makers claim but don't actually deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Good coffee maker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is great. Braun used to be one of the best. Been a while since I've purchased one. Too bad some, or all, are made in China now. That will influence my decision to buy another Braun in the future.

    No, I would not recommend this to a friend
    • Brand response from Braun Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. BraunReplies

  • Rated 3 out of 5 stars

    OK, not great Coffee Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee tastes like mud and unit "cleaning"light came on almost immediately. - Hoping by ditching the permanent filter and going to paper filters it will help improve the taste and remove sedminent. Instruction are all but useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Braun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Braun is a coffee maker thatI have had for many many years until recently andI have purchased again for that reason

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. Makes coffee taste great. Time display is easy to read and easy to set up delayed brew so you have coffee ready when you wake up in the morning. LOVE THIS COFFEE MAKER!!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great Coffee Pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Bunn and have always loved it but it has been having problems keeping the coffee hot. We didn't want to spend over 150 to replace it so we decided to try the Braun. I must say we are both impressed with the features and the ability to even decide how hot you want the coffee! Our only complaint so far is the noise and it's not very fast. However, by setting the timer, which our Bunn didn't have and had no options, the coffee can be brewed right before we get up and we don't have to wait or listen to the noise.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my Cuisinart Extreme Brew. We go through coffee makers because we brew a lot. Cuisinart charges $50 for replacement of equipment and that was unacceptable to me . So we looked for another company.....This Braun - BrewSense had good reviews, and Best Buy had a great price. It isn't as fast as Bunn or Cuisinart, but it's fine, and also has pause and pour feature. The flavor is very good. The carafe design is superior to Cuisinart and Bunn in my opinion. It's easy pouring with no drip. Haven;t had this long, but works great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this coffee maker for a terrific deal on sale. It looks very modern/stylish on my counter top and performs as you would expect a Braun would.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Coffee Maker So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my old paper filter style coffee maker. It works great. Throw everything in the dishwasher for easy clean up.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 4 out of 5 stars

    It's just coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a fancy coffee maker a maker of fact it's pretty basic but good quality and give me what I want out of a coffee maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice coffee pot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new coffee pot. It has a lot of nice features. But one thing I am unhappy about is the water line. It's missing!! Actually, it is inside where you pour the water into the machine. It is sort of a step like a step ladder showing the number as it gets higher. Unless you have excellent eyesight it is difficult to see where the water line is. Otherwise, it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great right out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Braun coffee maker came out of the box and was easily setup with easy to understand instructions, an intuitive control panel and some really nice features for a low cost brewing pot.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love my Braun coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a party and needed a coffee maker that would make large pots of coffee. It's quick, and easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's just not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typically, most coffee makers in the $100 range are all about the same and pretty good. Not this one. There just isn't any flavor with this machine. It tastes like the water doesn't get hot enough and the warmer plate is what makes the coffee hot. It's just bland and flavorless. This reminds me of a $20 store brand, basket filter coffee maker. I would not recommend this coffee maker; you can find better. The AUTO ON is clumsier than most machines, too.

    No, I would not recommend this to a friend
    • Brand response from Braun Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. BraunReplies

  • Rated 5 out of 5 stars

    Great coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker that you can't easily buy in the states, definitely recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great drip brew coffee maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not quite as simple/minimalist as the Krupps Crystal Clear it replaces, however, I love the added features: the adjustable flavor strength and warmer temperature settings are fantastic. It does leak a drop or two onto the warmer when the pot is removed (for pouring), which is why I give it four stars, not five.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    A++

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, perfect size and works great! No need to use paper filter

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Overall performance

    Rated 5 out of 5 stars

    coffeemaker easy to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee maker works great and the coffee taste great.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bunn was my coffee pot of choice, but this Braun coffee pot is just as good. As an avid coffee lover, I am used to drinking about 2-3cups of coffee every morning and the only downfall is that the Braun coffee pot brews coffee in about 10 min. but it is worth the wait

    I would recommend this to a friend