Customer Ratings & Reviews
- Model:
- BES450BSS1BUS1
- SKU:
- 12372870
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Good machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good machine, the base is cheap plastic but other than that it is good
I would recommend this to a friendBreville Espresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it for the most part. Good bang for the buck.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! The coffee maker is FANTASTIC… Super easy.
I would recommend this to a friendRefurb sold as new.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our unit is probably a refurb based on the state of the packaging. No sealed bags, loosely packed. etc. It's a good product. I just hate paying full price for previously owned.
I would recommend this to a friendWorth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it after experimenting with one at my cousins. Coffee taste better than before
I would recommend this to a friendCooffe machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted to my Son in law on Christmas and he loved it
I would recommend this to a friendAwesome coffee maker!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how easy it is to use and how good quality it is.
I would recommend this to a friendbest latte for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes really good latte definitely need better instruction on how to set up
I would recommend this to a friendGood value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service on rebates when Best Buy had a promotion after my purchase.
I would recommend this to a friendloved it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a beginner. Great product. Would recommend
I would recommend this to a friendWouldnt recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its really loud amd takes a long time to heat up the milk
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Breville Coffee machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy. Love for our coffee has only increased.
I would recommend this to a friendBeautiful espresso machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it to be honest Read the manual before starting
I would recommend this to a friendOne of the Best!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves it! worth the price and it’s easy to use.
I would recommend this to a friendGood espresso maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good espresso maker! Value for the cost is good! Recommend the product.
I would recommend this to a friendPoor quality and customer service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First machine leaked out of the box. Exchanged it for a new one. 3 months later the tank broke. Best Buy customer service says they don’t provide any warranty and replacement part is not available. $300 for a product that lasted 3 months. Pathetic product and customer service.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV251215BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Machine broke after only 2 months of use.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Machine looked good in the beginning. It takes longer to have the milk ready but that’s what you get for the price. The espresso tastes good. The issue is that after only 2 months using it at home, the machine would not turn on which made me very frustrated. Trying to get it fixed by Breville. :(
No, I would not recommend this to a friendBetter than my Nespresso machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This defenitely feels like a step up from what i was drinking with my nespresso machine. Would recommend
I would recommend this to a friendDecent for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price. Pucks come out soupy, still haven’t figured out the proper grind size for double shot.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .A soupy puck means that the grinds are too fine/dense to allow all the liquid to be pressed through. The first drips should come out anywhere between 8-12 seconds after you push the shot button, no matter if it's for a single or double shot. Once the streams begin to come out, they should be even, and have the consistency of warm honey. If you continue to get drips, then your grind is too fine. If you get watery streams that look like drip coffee or tea, your grind is too coarse.
If you continue to experience issues, please feel free to either send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Expected more for a price I paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine gets the job done, is easy to clean and operate. But there isn't much coffee flavor and crema that comes through
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.