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Customer Ratings & Reviews

$1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 366 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 366 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this machine. Easy, intuitive and customizable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine. Makes great Espresso. Very user friendly machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it’s dialed in it’s great!! Turned my wife into our personal barista.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best espresso machine ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best espresso machine ever. It makes my life supre easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch impress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love its easy to use it amazing machine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad coffee lover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a wonderful product... WAS. Started flickering and malfunctioning a couple times. I would just unplug it and start again... but then it malfunctioned during a brew then again during the frothing. Completely turned off and wont turn back on!!! Pretty upset for how much the machine cost.

    I would recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240103BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 5 out of 5 stars

    best machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine, best coffee. we loved it. best choice of this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the Barista Pro Express and very glad we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no words to describe this product .spectacular

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Amazing, wife loves it. Coffee tastes great. Easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to use, and the coffee doesn’t taste that good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never looking back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee machine, espressos turn out perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this expresso machine used every day,easy to use

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best espresso machine in the market 2023

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coffee maker is working great but for the price I think that needs to be more heavy duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville, Barista Touch Impress, impressed me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely an epic espresso machine. How I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you turn on the espresso machine, it’s loud,,.,when you’re trying to make the handcrafted coffee. It’s loud…..not very quiet.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 2 out of 5 stars

    Wish it was better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and great features, however, the coffee just doesn't come out hot enough, especially when making a latte or other milk infused drink. I boiled a pot of hot water to preheat my coffee cup, the portafilter, filter and milk jug which helped, but the latte's still were only hot for a few sips. The side arm puck press is a great feature and way less messy than hand pressing the puck, but auto indicator for puck height did not always work. And lastly, the grinder started getting jammed within a week.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No dislikes amazing machine. Easy operation and beginner friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very disappointed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This expresso machine is so hi tech I couldn’t get comfortable enough to use it.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa