Customer Ratings & Reviews
- Model:
- BES881DBL1BNA1
- SKU:
- 6559986
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.
This summary was generated by AI based on customer reviews.
Easy Button
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes the guess work out of fancy espresso drinks… really walks you through everything, makes suggestions and “learns” grind amount. Costs as much as my first car, but I’ll earn that back after a couple years of not going to Starbucks. Also, best coffee I’ve ever had…
I would recommend this to a friendDaily coffee routine has been upgraded.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes an excellent coffee for those who care about the taste and quality of their coffee. It’s a fabulous experience each morning.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item is easy to use, and coffee tastes great. Offers a wide selection and enjoyable
I would recommend this to a friendNo longer spend $6 a morning on coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso machine. Spent the extra money to be sure the quality we made at home would be worth us no longer buying coffee out from restaurants. It's been working great.
I would recommend this to a friendMy Morning Bliss
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it from Day One. Going strong!! I don't buy coffee outside anymore.
I would recommend this to a friendGreat Coffee Upgrade!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee and easy to use! Wanted to upgrade my basic drip machine and this is perfect.
I would recommend this to a friendExcellent coffee maker and nice new features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great coffee. Upgraded from a previous model of same brand
I would recommend this to a friendGreat espresso machine!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this espresso machine! Once you get the right coffee and the right ground size you will not regret this purchase! Very easy to use as well making it great for beginners!
I would recommend this to a friendMakes it easy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This takes the guesswork out of espresso making. It walks you through the dialing in process and then you are set. Clean up is easy and is well Worth it.
I would recommend this to a friendMrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With this machine you got very delicious coffee , I think maybe little overpriced, but in general one of the best coffee machines
I would recommend this to a friendExcellent espresso maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that I expected it to be. Makes amazing lattes and cappuccinos. Easy to follow touch screen. Compact size, does not take a lot of counter space. Looks amazing in my new kitchen.
I would recommend this to a friendFantastic espresso machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making quality espresso drinks have never been easier with this machine. Built in tamper, automatic milk frother with option to select different types of milk, assisted dial-in when getting new coffee,
I would recommend this to a friendLoving our new Expresso machine
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Family is enjoying making expressos and cafe late at home instead of going to a coffee shop.
I would recommend this to a friend- Cons mentioned:Price
Major Disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made barely luke warm lattes. Even heated the milk frothier and cup in hot water in advance and still barely luke warm lattes. Definitely not what I was expecting for the price. Contacted Breville and resetting did nothing. I ended up returning it.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Inconsistent Extraction and Lack of Control
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The biggest issue with this machine is its inconsistent coffee extraction. Sometimes, it produces a decent shot, but other times, the espresso turns out extremely watery, even when using the same beans and making no adjustments. No matter the grind size, bean type, or freshness, I kept getting poor-tasting, under-extracted shots. The lack of a true dialing-in process is frustrating—since the machine relies on time- and volumetric-based settings, there’s no way to properly calibrate it for consistency. While manual adjustments can help achieve a better yield, there’s no way to save or apply these tweaks for future brews, making it difficult to get reliable results. Due to these issues, I’ve decided to go back to my Breville Touch, which offers consistent experience.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250320BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Favorite purchase!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing! So user friendly and provides an easy at home barista experience. I use this everyday for coffee, teas, etc. Highly recommend!
I would recommend this to a friendBreville
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use website. Always enjoy navigating thru the website.
I would recommend this to a friendBest espresso ever!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality, easy to use and to recommend it.
I would recommend this to a friendBreville
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great handy machine for home. Better that going to Starbucks
I would recommend this to a friendCost but for reason
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Something special. All future work perfect.Only need time for learn about using.Compact and liking very nice with high quality like every Breville product.
I would recommend this to a friend