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Customer Ratings & Reviews

$1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 364 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 364 reviews
  • Rated 5 out of 5 stars

    what a relief!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far an excellent product and step up from the previous model. It will walk you through the process of dialing in your shot and the result is a perfect shot of coffee.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The grinder stops mid-grind and makes odd noises

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this coffee maker less than a month ago, and this is already my third Breville machine with the same issue. I absolutely love the taste of the coffee, but the grinder stops working within weeks. All three machines had the exact same problem. At this point, I can’t justify buying Breville again. Very disappointed with the grinder reliability.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV260213BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 5 out of 5 stars

    Best all in one coffee machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried many coffee machines at this time from drip to espresso. Best thing about this is it makes it so easy for any one to make awesome cup of coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best In-house Espresso

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and operate. It is overpriced but worth the attempt to make something a layman can use without lot of prior knowledge on how to brew espresso.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coffee at home.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I've done in awhile. I love coffee. Now i can make one myself. My wife loves it too. Amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the Best and Really Reliable,The manual is understandable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible, I don't recommend it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a terrible machine, it constantly gives some errors, the water pressure is not enough to have a cup of coffee, although the filters are all new and clean. If you do everything according to the instructions that this machine gives On your display, you won’t see coffee. Every morning, instead of enjoying fresh coffee, you get a spoiled mood, a huge consumption of coffee from 4-5 grinds is 1 cup. Making a cup of coffee ends up taking a huge amount of time. About 20 minutes. This is simply unacceptable, especially for that kind of money.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV250114BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 5 out of 5 stars

    Great Value, Intuitive coffee machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive, commercial grade. Great Value for the money. Hope to learn all functions soon...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent! Excellent! Excellent! Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek machine with some flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine shut down on me twice during frothing. There has been some inconsistency with the temperature control where there is no foam being produced. As for the extraction, not sure why, the last several days the extraction went from 24 seconds to 17 seconds, no settings were changed. The machine is sleek and love the automated process. Besides these technical issues, the machine has changed my coffee taste buds and can't go a day without drinking coffee!

    I would recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for taking the time to post your review. If you continue to experience issues with the machine, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there. brevilleusa

  • Rated 4 out of 5 stars

    My Breville touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had alot of time use and there is a learning curve. Output product is very good. Like customization features. Look forward to using every day and learning barista stuff".

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great coffee

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best coffee makers I have ever had. Makes amazing lattes and cappuccinos for coffee enthusiasts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use. It looks more option to get it done. Enjoyed with the better taste. Exceeded quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy It!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is an absolute beaut! It’s made very well and worth every penny! Buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best home espresso machine!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my best purchases in espresso machines so far. Absolute breeze to make espresso as beginner. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure I could make a better latte with a full manual setup but this does such a good job, it’s really fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Nice upgrade. I thought I wasn’t going to like the blue color, but I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is so easy to operate. It’s like, it’s like having a Starbucks in your house. I recommended highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee fuels my life!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow we love this machine! Not only does this machine look great it makes delicious coffee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Least Hastle gor great coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and consistent drinks. Will make you buy better coffee beens...

    I would recommend this to a friend