Customer Ratings & Reviews
- Model:
- BES881DBL1BNA1
- SKU:
- 6559986
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.
This summary was generated by AI based on customer reviews.
Best coffee machine ever!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once it’s dialed in it’s great!! Turned my wife into our personal barista.
I would recommend this to a friendBest espresso machine ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best espresso machine ever. It makes my life supre easy.
I would recommend this to a friendTouch impress
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing i love its easy to use it amazing machine.
I would recommend this to a friendSad coffee lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a wonderful product... WAS. Started flickering and malfunctioning a couple times. I would just unplug it and start again... but then it malfunctioned during a brew then again during the frothing. Completely turned off and wont turn back on!!! Pretty upset for how much the machine cost.
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240103BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
best machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent machine, best coffee. we loved it. best choice of this model.
I would recommend this to a friendNot what i thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to use, and the coffee doesn’t taste that good.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. We do have a variety of videos specific to this model on our YouTube channel here: https://www.youtube.com/@breville/search?query=bes881
They may help your experience with the machine. If you continue to experience issues, please feel free to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250811BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Espresso upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from the Barista Pro Express and very glad we did.
I would recommend this to a friendBreville
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is no words to describe this product .spectacular
I would recommend this to a friendAmazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s Amazing, wife loves it. Coffee tastes great. Easy to use.
I would recommend this to a friendNever looking back
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing coffee machine, espressos turn out perfect!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this expresso machine used every day,easy to use
I would recommend this to a friend
Great
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best espresso machine in the market 2023
I would recommend this to a friendMy espresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you turn on the espresso machine, it’s loud,,.,when you’re trying to make the handcrafted coffee. It’s loud…..not very quiet.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee maker is working great but for the price I think that needs to be more heavy duty
I would recommend this to a friendBreville, Barista Touch Impress, impressed me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely an epic espresso machine. How I love it.
I would recommend this to a friendWish it was better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful and great features, however, the coffee just doesn't come out hot enough, especially when making a latte or other milk infused drink. I boiled a pot of hot water to preheat my coffee cup, the portafilter, filter and milk jug which helped, but the latte's still were only hot for a few sips. The side arm puck press is a great feature and way less messy than hand pressing the puck, but auto indicator for puck height did not always work. And lastly, the grinder started getting jammed within a week.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No dislikes amazing machine. Easy operation and beginner friendly.
I would recommend this to a friendVery disappointed!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This expresso machine is so hi tech I couldn’t get comfortable enough to use it.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy.with this machine. Would recommend.....
I would recommend this to a friendReceived old version of this machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is selling old versions of this machine. The latest version includes cold extraction for cold brew. The one I received was manufactured in 2024. Best Buy just seems to be trying to get rid of the old versions. Returning and purchasing directly from Breville. We shouldn’t have to pay the same price for an outdated machine. Be sure to check your firmware version if you decide to purchase.
No, I would not recommend this to a friend