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Customer Ratings & Reviews

$1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 385 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Barista Touch Impress Espresso Machine for its user-friendly design and exceptional coffee quality. Many users rave about its simplicity, describing it as 'easy to use' and 'very reliable'. The machine's ability to produce high-quality coffee is also widely praised, with customers noting that it makes 'better coffee than Starbucks' and 'real quality coffee'. The touch screen interface is another notable feature, with users appreciating its simplicity and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 385 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is as perfect as it gets for home. Love this expresso machine!

    I would recommend this to a friend
  • Cons mentioned:
    Grinder

    Rated 3 out of 5 stars

    Liked the looks but not on the performance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although you get alerts of some issues, it does not on problems with the grinder, instead of letting you know the hopper is stack with the beans going in, it keeps continuing to tell to keep grinding. Guidance on helping you to make a better coffee is not as reliable and results on wasting lots of coffee. I returned it. Reviews show Breville lasting limitations.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV230703BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best coffee! saved us a lot of money ast Starbucks!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would highly recommend this machine. Easy, intuitive and customizable.

    I would recommend this to a friend
  • Cons mentioned:
    Grinder

    Rated 2 out of 5 stars

    Breville Barista Touch Expresso Broke after 7mo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee bean grinder has been finnicky from day one until it fianlly stopped working (only makes terrible slipped gear noise) Followed the drections and cleaned top to bottom ---still does not work. I will have to return it unfortunately. love my Breville --the screen is a game changer and makes it easy for the step by step drink creation for each meber of the family and then cleans itself.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US&region=us&brand=breville with a subject line of BBUS250711-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455. brevilleusa

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best coffee machine ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once it’s dialed in it’s great!! Turned my wife into our personal barista.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners and variety of deinks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machine engineering is superb. Dosing new beans is done without expensive tools and wasting time and precious coffee beans. It knows how to make all types of drinks and take guessing out of the making drinks. I even use it to warm up my almond milk to perfection. It’s worth every penny i spent on buying this machine. Can’t go weong with this.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Best espresso machine ever.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best espresso machine ever. It makes my life supre easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Touch impress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love its easy to use it amazing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    best machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent machine, best coffee. we loved it. best choice of this model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First first unit i bought stopped working after 10 days, it would shut off while frosting the milk, the replacement seems to be doing ok. I've had cheaper versions before and even though it's a good machine i am not sure it x3 as good as Barista Express.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Amazing, wife loves it. Coffee tastes great. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Never looking back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee machine, espressos turn out perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this expresso machine used every day,easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some functionality that was in the previous models are miasing from this model, like adjusting the dosing based on the time and the seconds. It feels limiting in its use and even the Temp adjustments are not numbered but it just goes from low to high without knowing what is the actual temp

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No dislikes amazing machine. Easy operation and beginner friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Grinder

    Rated 2 out of 5 stars

    Wish it was better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and great features, however, the coffee just doesn't come out hot enough, especially when making a latte or other milk infused drink. I boiled a pot of hot water to preheat my coffee cup, the portafilter, filter and milk jug which helped, but the latte's still were only hot for a few sips. The side arm puck press is a great feature and way less messy than hand pressing the puck, but auto indicator for puck height did not always work. And lastly, the grinder started getting jammed within a week.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    My espresso

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you turn on the espresso machine, it’s loud,,.,when you’re trying to make the handcrafted coffee. It’s loud…..not very quiet.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Pros mentioned:
    Coffee quality
    Cons mentioned:
    Grinder

    Rated 1 out of 5 stars

    Good coffe but bad machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this machine to make my coffee experience easier but this machine is giving me troubles so far (maybe my mashine is defective), its passed return policy 14 days so i cant return or replace it but biggest issues that my machine has is that when my hopper is fulll of coffee beans and when i starting to grind my coffee the machine tells me that my hopper is empty it does that every time, but when i did a test and run the grinder all the way to empty hopper nothing is happening and mashine is still grinding without any beans of coffee and it is frustrating every day. So now im stock with expensive machine that doesn't works properly, but overall the coffee taste good and the froth work ok.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy.with this machine. Would recommend.....

    I would recommend this to a friend