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Customer Ratings & Reviews

$1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 362 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 362 reviews
  • Rated 4 out of 5 stars

    My Breville Touch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. The wand cleans very nicely. The only issue that I have is that the temperature of my latte is less than 150 degrees. The machine will not reach the maximum temp of 170.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine but too automated in that you can not customize to your needs. Machine seems high quality but we returned it due to the fact you had limited customizations to get our preferred coffee. It also wasted a lot of coffee calibrating and did not seem to make a difference

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 5 out of 5 stars

    This machine really chooches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you have this rig dialed into the beans you're using, it rips! Super easy to use. Makes perfect expresso, and perfect foam every time! I'm using this solely on RO water with low TDS so I'm guessing maintenance will be infrequent also. The only things I don't like...filling reservoir, and touch screen is a little laggy. Once this gets a permanent spot I envision a hookup to water supply, and the laggy screen is combated with the ability to save custom settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally Espresso is Easy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been eyeing an espresso machine for a while. We s saw the promo for $200 off and jumped on it. The machine is fantastic it takes all the guess work out it’s a dream come true for an espresso newbie. We love it and use it every day. It’s very consistent with pulling shots as long as you use freshly roasted beans we have a subscription with bottomless. Making our own drinks at home is now a reality and for much less than Starbucks. You won’t regret buying it and you will save money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding machine! Extremely easy way to make a great expresso drink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She loves it. It takes time to get to know your machine and what coffee beans fits your taste. She is enjoying this learning experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use with quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing so far. Takes a little getting used to making sure your grind is right, but once it’s dialed in it’s stress free quality coffee! It’s built well as you would expect for the cost.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Breville Barista Touch Expresso Broke after 7mo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee bean grinder has been finnicky from day one until it fianlly stopped working (only makes terrible slipped gear noise) Followed the drections and cleaned top to bottom ---still does not work. I will have to return it unfortunately. love my Breville --the screen is a game changer and makes it easy for the step by step drink creation for each meber of the family and then cleans itself.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US&region=us&brand=breville with a subject line of BBUS250711-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455. brevilleusa

  • Rated 4 out of 5 stars

    Great Machine With a Few Minor Quirks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes amazing espresso and super simple lattes. The autofroth feature is the easiest I've ever tried. I love the machine, but I did have to return the first one and get a second because the first one didn't work well. The second one still has problems telling me when I'm out of beans, so I had to turn off that function, which is a shame. However, I still wouldn't give up this awesome machine over a few minor problems. Even my 12-year-old daughter can make her own lattes now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it is kind of expensive, but it delivers on the promise of great coffee without needing to be a coffee scientist. If you can afford it and you love coffee, you should buy it. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great espresso machine for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparable brewing quality to larger more expensive models. Single boiler so takes a little to make espresso drinks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Cup Consistently!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you dial-in your settings (takes a bit of work), this machine then delivers a consistent great cup of….. consistently! There are different options of special drinks so, a great cup of whatever your preference. Love it! Even my 11 year old feels like a barista. Didn’t get 5 stars because the dialing-in process is explained but time commitment and variables (like coffee type) should have a clearer explanation, to alert new users to be patient so process works properly. But we love this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    from Breville Nespresso to Breville/NOOB Barista

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brewing the best coffee @ home!! This macinw is super user friendly & can turn anyone into a Barista!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stay away from BEANZ.COM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is very good. However, if you are planning to use $200 off with beanz.com, I sould say, STAY AWAY. Bougt a local coffee bean and was enjoying my coffee. Then my free sample co.e from beanz.com. I wss so excited to taste the free coffee and hoping to use my 200 dollars discount with other coffee beanz. So the result is that the coffee beans smells terrible. Taste terrible, my day goes terrible. I guess they are expired befor ethe due date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best upgrade .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded to this newer model. Less mess with automatic tamping. Perfect froth with the newer milk alternative settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended coffee machine. So easy to use and you get a perfectly brewed coffee everytime just with a touch of a button. Cold and hot drink never disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine, but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First first unit i bought stopped working after 10 days, it would shut off while frosting the milk, the replacement seems to be doing ok. I've had cheaper versions before and even though it's a good machine i am not sure it x3 as good as Barista Express.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barista at home

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Enjoying different varieties of coffee. Definitely recommend for all the coffee lovers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! Settings super easy and coffee it makes is soooo delicious. At first glance it is expensive, but so convenient and special to get a perfect cup of coffee first thing in the morning in my own home, drinking from a real coffee mug. Best Buy was very easy to work with, had a piece missing from machine and Best Buy made exchange seemless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this machine at home makes better coffee than any other cafe!

    I would recommend this to a friend