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Customer reviews

Rating 4.6 out of 5 stars with 381 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 381 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Least Hastle gor great coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and consistent drinks. Will make you buy better coffee beens...

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine but too automated in that you can not customize to your needs. Machine seems high quality but we returned it due to the fact you had limited customizations to get our preferred coffee. It also wasted a lot of coffee calibrating and did not seem to make a difference

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a super easy-to-use machine that makes a great latte. You don't need to ever go anywhere for drinks again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Breville Touch Impress

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best espresso machine for your money. Its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use with quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing so far. Takes a little getting used to making sure your grind is right, but once it’s dialed in it’s stress free quality coffee! It’s built well as you would expect for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my wife. She loves it. It takes time to get to know your machine and what coffee beans fits your taste. She is enjoying this learning experience.

    I would recommend this to a friend
  • Cons mentioned:
    Grinder

    Rated 3 out of 5 stars

    An Average Machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fine coffee machine, but the grinder's a little iffy- the auto-tamper is finicky, and the auto steamer produces milk more stiff than I would want it. It's fine if you want a coffee in the morning, not for someone who wants the BEST coffee they can get

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Cons mentioned:
    Steamer performance

    Rated 4 out of 5 stars

    Great espresso machine for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comparable brewing quality to larger more expensive models. Single boiler so takes a little to make espresso drinks

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Go Breville

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine, worth every penny, including guided menu and semi automated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stay away from BEANZ.COM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee machine is very good. However, if you are planning to use $200 off with beanz.com, I sould say, STAY AWAY. Bougt a local coffee bean and was enjoying my coffee. Then my free sample co.e from beanz.com. I wss so excited to taste the free coffee and hoping to use my 200 dollars discount with other coffee beanz. So the result is that the coffee beans smells terrible. Taste terrible, my day goes terrible. I guess they are expired befor ethe due date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Breville coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ti learn and happy with purchase. Definitely saving money making at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplistic and convenience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy way to get into making your own espresso drinks at home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    always wanted one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    haven't had it long but so far loving this machine

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Coffee maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee maker. A little more expensive than I would like but overall not bad

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    I am satisfied with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my my espresso and cappuccino this machine is a winner no need to go out for coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Bring it home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product… love the results! Special offer for fresh roasted coffee is nice too!

    I would recommend this to a friend
  • Cons mentioned:
    Grinder

    Rated 2 out of 5 stars

    Breville Barista Touch Expresso Broke after 7mo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coffee bean grinder has been finnicky from day one until it fianlly stopped working (only makes terrible slipped gear noise) Followed the drections and cleaned top to bottom ---still does not work. I will have to return it unfortunately. love my Breville --the screen is a game changer and makes it easy for the step by step drink creation for each meber of the family and then cleans itself.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US&region=us&brand=breville with a subject line of BBUS250711-RS . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can reach out to our Consumer Support Specialists at 866-273-8455. brevilleusa

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is as perfect as it gets for home. Love this expresso machine!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 4 out of 5 stars

    Great but too expensive for what it is

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a fantastic espresso maker but expensive. Get the Barista Pro and watch a couple of you tube videos. You'll thank me.

    I would recommend this to a friend
  • Cons mentioned:
    Grinder

    Rated 3 out of 5 stars

    Liked the looks but not on the performance.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although you get alerts of some issues, it does not on problems with the grinder, instead of letting you know the hopper is stack with the beans going in, it keeps continuing to tell to keep grinding. Guidance on helping you to make a better coffee is not as reliable and results on wasting lots of coffee. I returned it. Reviews show Breville lasting limitations.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV230703BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa