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Customer Ratings & Reviews

$1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 360 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 360 reviews
  • Rated 5 out of 5 stars

    Upgraded from Barista Express to this!! Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine overall. Upgraded my old barista to something more updated and nicer components. It was a good upgrade, well worth it! Quick shipping!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cup of espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas, he absolutely loves it. Great cup of espresso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really great and makes great coffee also super easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best machines ever.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is made from quality materials and very consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it. Now!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect machine for those new to making espresso and specialty coffees! Came from a ninja and this is eons better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Latte

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good you should get two! Very easy to use and clean! So consistent you can be a pro in a day! Maybe not the fancy latte patterns, but hey, practice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Espresso maker ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The grinder and tamper lever make it so convenient. I love my coffee even more, good buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee/espresso ever made!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful espresso machine! I love it and any coffee lover would as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has wanted this machine for a long time! Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!!! Love how easy it is to make a cappuccino.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough pressure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has it all but I found I had to press the espresso button to get enough volume of coffee for most drinks. Not sure what the problem is but I’ve had it for a week and I’m going to tak it back.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240109BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information. brevilleusa

  • Rated 1 out of 5 stars

    Makes great coffee, BUT poor craftsmanship

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine makes amazing espresso drinks. But only after owning it for about 2 weeks, the steamer started acting up. Please see the picture that i’ve posted. The machines basically shuts off in the middle of the milk steaming process. Happened to me several times before I finally decided to return the unit. It gives you a message with “Error code: ER09” There’s nowhere in the manual on how this o troubleshoot this issue. Ended up looking online for answers, but ended up not getting a definitive answer. It seems like a lot of other users were experiencing the same problem. I hope this helps anyone in the market looking for an espresso machine.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV231211BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to [email protected] and include the same information. brevilleusa

  • Rated 5 out of 5 stars

    Game-Changer for Home Espresso – Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Breville Barista Touch Impress (Black Truffle) from BestBuy on 01/13/26, and after a month of daily use, I’m really happy with it. I wanted café-quality drinks at home without becoming an espresso expert, and this machine makes it easy. The Impress system helps with dosing and tamping, so there’s less mess and guesswork. It heats up in seconds, which is perfect for busy mornings. The built-in grinder works great with my medium-dark beans, and the automatic milk frother makes smooth, silky foam — even with oat and almond milk. I mostly make lattes and flat whites, and the shots are consistently rich with nice crema. I also like being able to save favorite drinks. The Black Truffle finish looks sleek and feels premium. A couple minor things: the portafilter gets hot (normal), and it doesn’t come with a knock box. The grinder may not satisfy hardcore espresso enthusiasts, but for most home users, it’s more than enough. Overall, it’s a big upgrade from pod machines and makes great coffee with minimal effort. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as advertised. I researched and reviewed many different models before choosing this one. I did not know anything about making espresso therefore I needed something that would walk me through it. I also didn’t want to be tied to one brand of cups, beans, or pods. This does not disappoint. I’ve tasted excellent espresso from big brand shops, local shops while traveling, other brands at my friends houses. This is by far the best tasting espresso I’ve tasted. The best part about it is now I can have it daily and alter grinds, beans, times, froths, etc. it calibrates everything and informs you of whats needed or not needed to perfect the perfect cup. The touch screen, instructions, grinder, top notch. I am extremely impressed and satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Upgrade Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Keurig user for so long that I can't remember when I first bought my first Keurig. What I remember was that I was so excited to have one and use it and life was good until my niece introduced to me the Breville Espresso Touch Impress Machine. Took me about a year of thinking if it was really worth to get one for our home use. After trying my neice's Breville the second time we visited, my son and I already decided that this is it. Soon as we got back home from vacation, I started checking the Breville website and Amazon. We ended up getting one from BestBuy due to its ease of purchasing online and having it delivered in a couple of days. Since I was purchasing an item that cost quite a few pennies, having the store warranty gives me the peace of mind in the event that something unforeseen might happen to the unit while at home. Once you've tried making your own cappuccino, espresso, hot chocolate, or even just hot water for your tea, I can assure you that you will never go back to a Keurig coffee maker nor will you think of going to Starbucks anymore. My family just can't get enough of what we can do with our Espresso machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great espresso maker!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Breville Espresso maker almost a month ago and have loved it. It truly makes the process of making different coffee drinks so easy while still allowing you to do some things manually if wanted. It is an investment at over $1200 but we haven't regretted it one bit. We compared quite a few other brands that have similar features but found this model to be the best in our eyes based on the price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo Breville

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best espresso maker I've had by far. The impress touch makes everything so simple and the coffee comes out perfectly each time. No mess, no guesswork. It even tells me if I need to adjust settings when I use different coffee. Its best features are the grinder/puck management and the new milk steamer system. I've had a Breville on my countertop for ten years now--they are workhorses. If you want a great (not cheap) espresso machine, I highly recommend this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already Paid for Itself No More Starbucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly wish I had bought this sooner. This machine has already paid for itself just from not going to Starbucks every morning. The coffee quality is incredible rich, smooth, and better than most coffee shops once you dial it in. It’s easy to use, feels solid and well-built, and makes café-quality drinks right at home. Lattes, cappuccinos, americanos everything comes out consistently great. I actually look forward to making coffee now instead of rushing out the door and spending $6–$7 a cup. If you’re on the fence because of the price, don’t be. The savings add up fast, and the convenience alone is worth it. This has become part of my daily routine and I couldn’t be happier with the purchase. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for a while now and overall I’m very satisfied with it. Setup was straightforward, and it worked as expected right out of the box. The build quality feels solid, and it performs consistently without any issues. It does exactly what it’s designed to do and offers good value for the price compared to similar options. I also appreciate the thoughtful design and ease of use, which makes it practical for everyday use. I would recommend this to anyone looking for a reliable option without unnecessary bells and whistles.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Take on the Breville Barista Touch Impress Espr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone new to home espresso, this machine is straightforward for beginners, with a touchscreen that walks you through the process. The Impress Puck System handles tamping automatically, so you get consistent results without much work. It steams milk on its own for drinks like lattes, which I find very convenient. The machine has a solid metal build which I really like and heats up fairly quickly for brewing. The built-in grinder works okay for regular use, though it might not satisfy those who are very particular about coffee. In general, it’s a great option for home cafe-style drinks without too much effort.

    I would recommend this to a friend
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