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Customer Ratings & Reviews

$1,499.95

Customer reviews

Rating 4.6 out of 5 stars with 391 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 391 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great cup of espresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband for Christmas, he absolutely loves it. Great cup of espresso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what im hoping for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features of this. Exactly what I dream for coffee machine. It feels luxury having it at home. Love thats there recipe include for someone who only drinks coffee, not make coffee. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase from Best Buy.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this now for about nine months, it is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Breville touch impress

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine,easy to use and setup.No more money will be spent at Starbucks ,delicious coffee

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Latte

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good you should get two! Very easy to use and clean! So consistent you can be a pro in a day! Maybe not the fancy latte patterns, but hey, practice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Espresso maker ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The grinder and tamper lever make it so convenient. I love my coffee even more, good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best coffee/espresso ever made!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful espresso machine! I love it and any coffee lover would as well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Breville review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem i have is the brew temp could be hotter Otherwise love the machine small learning curve but wasy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Like a proffesional coffee machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it very well, recommend for all good machine make fresh coffees !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this machine!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine!!! Love how easy it is to make a cappuccino.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience great purchase with 500 off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded from Barista Express to this!! Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine overall. Upgraded my old barista to something more updated and nicer components. It was a good upgrade, well worth it! Quick shipping!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magic machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It amazing machine but you have to setup the brew as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best machines ever.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is made from quality materials and very consistent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it. Now!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect machine for those new to making espresso and specialty coffees! Came from a ninja and this is eons better experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breville

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has wanted this machine for a long time! Very happy with this purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough pressure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine has it all but I found I had to press the espresso button to get enough volume of coffee for most drinks. Not sure what the problem is but I’ve had it for a week and I’m going to tak it back.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV240109BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Solid Performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this product for a while now and overall I’m very satisfied with it. Setup was straightforward, and it worked as expected right out of the box. The build quality feels solid, and it performs consistently without any issues. It does exactly what it’s designed to do and offers good value for the price compared to similar options. I also appreciate the thoughtful design and ease of use, which makes it practical for everyday use. I would recommend this to anyone looking for a reliable option without unnecessary bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality, Ease of use
    Cons mentioned:
    Steamer performance, Temperature control

    Rated 3 out of 5 stars

    Amazing Espresso… Unreliable Build

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best home espresso machine I have ever used as far as results. But quality and reliability of the build are insufficient. I have used a lot of home espresso machines. From manual to super automatic machines and this machine produced the absolute best espresso drinks, while making it super easy to get great results. The machine walks you through everything, telling you what to correct and also adjusting certain settings for you. The milk steam wand does the work for you as far as milk texturing, and is excellent for producing milk textured for latte art. Seriously. Just tell it how hot (though it never seems to get above 154 degrees even when set at 170) and how much foam/froth and it gives you consistent results. So why three stars??? The build quality is questionable and our unit stopped working after 3 months. I do think I know why, and depending on your use, you may have a better long term experience. We used our machine daily, and I mean 3-4 espresso based drinks a day. And often, we would have guests and make 4-6 drinks in succession. That’s a lot for a home machine, and I believe the fact that this machine uses a single boiler (like most home machines) to pull the espresso shot then switch over to the milk steaming is a primary reason for the failure. The temperature for each or those processes is different, and making that many drinks in a row (constantly switching from espresso pull to milk steam and back and forth again) probably places a lot of stress on the boiler and the machine, and I believe that’s what led it to fail. But, whether that’s the case or not, at $1500, I expect a machine that can handle my daily use and the occasional back to back to back drinks. This isn’t the first Breville product I have had that eventually had issues. To be fair, I also drove those machines a little hard as well. But hey, if you get a machine that’s going to make great coffee, your friends and family will want some too… At the end of the day, it’s a great machine when it works, and that’s why despite failing after 3 months I’m still giving it 3 stars. It does have a two year warranty, and make sure you purchase the Best Buy Geek Squad protection plan with it. For the price of the machine, you want Best Buy to be there for you if and when it does have issues. They took care of my issue immediately, no hassles or issues whatsoever.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for taking the time to post your review. We do apologize for your experience with your appliance. Thank you for allowing us to resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help. brevilleusa

  • Pros mentioned:
    Coffee quality, Design, Ease of use

    Rated 5 out of 5 stars

    Even better than the Barista Touch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Breville Barista Touch about five years ago, which easily paid for itself within a year, saving me time, money, and fuel going to Starbucks/Peet's four or five times per week. It was one of the best appliance purchases I have ever made, producing barista quality lattes at a fraction of the retail price. After purchasing the Barista Touch Impress, I gave the still perfectly working after all these years due to high quality Barista Touch to a friend who similarly does the coffee run a few times a week. Now they don't have to. It takes a few times to get the hang of it, but the "Impress" part of the machine is truly a game changer. It's not clear in the instructions, but basically all you have to do is start with the base settings of the grind and quantity of time that it grinds. You pull the lever twice as indicated and if the display shows "a bit more" then you select that and pull the lever twice again. Once it is at the proper height, you will see the green check mark. You're then done with tamping and can proceed to brew! It actually learns and adjusts the timing based on the previous grind but things can vary so sometimes you will get a perfect measure and other times you will have to add until you get the check mark. The other thing I love is there is the work area is taller so whereas I used to have to angle my cup to get under the portafilter, I can now just slide it in. So bravo to Breville for building a new and improved machine. It even foams better than the old Barista Touch. This is a winner as well as all of the other great high quality Breville products!

    I would recommend this to a friend