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Customer Ratings & Reviews

Your price for this item is $389.95
The comparable value price is $599.95

Customer reviews

Rating 4.8 out of 5 stars with 240 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the Creatista Plus for its user-friendly design, excellent milk frother, and ability to make great-tasting espresso. While some find the price to be a drawback, many customers believe the quality of the machine justifies the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 240 reviews
  • Rated 5 out of 5 stars

    The best espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth each cent. The frothed is fantastic! Makes excellent foamy lattes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee machine , I recommend it one hundred percent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine lasted 2 days at home: the water reservoir started to drip right away. I read many reviews and saw that this was a very common occurrence. Some people have even exchanged the machine multiple times. That was reason number one for returning it. The second reason: the design of this machine is flat out stupid. Take the used capsule container as an example: it does not drain. So now you have a lot of liquid on a place that should only store used pods. Even the $40 DeLonghi Nespresso has this thought out. Then the support tray for small cups: you would think that the drops from the coffee spout will go right through to the bigger drip tray. Nope, they just stay there, making the machine even messier. And the third reason: the materials are not worth $600 for sure. It's all cheap chromed plastic, which makes you feel like you were taken for a ride. After I returned this machine I got the DeLonghi Latissima Pro instead: I highly recommend that machine. While not as customizable, it feels sturdy and the design is on point. So long Breville: just stick to your waffle makers and leave coffee for serious companies.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nespresso

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Machine. Draws a lot of power causing light flickering.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheaper then the coffee shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to make frothed milk for my chai teas. It does that just fine. Based on that I am sure it does everything else just fine as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful machine with a lot of options. I love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    First pull of the day

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for making quick esspressos on the go. Does the milk well too. Found my self not using all the the features because i prefer ice drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Espresso

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first and last espresso maker. Easy and very functionable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Already broken.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broken. Had to call nesspresso and organize for them to repair the machine or give me a new one. I’m not sure yet as I’m waiting. This was a Christmas present and we havnt been able to use it for past several weeks. Oh and it’s only 1/20/24. Sucks. Expensive for nothing,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awsome Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says it does and makes espressos drinks a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Nespresso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this. It was the perfect gift and makes my days much better when she starts of with a cup from her Nespresso.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great tasting coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that the different kinds of coffee, taste amazing. The coffee is creaming tasting and it stays hot !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Wouldn't recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine itself is OK but the price of pods adds up real quick. Not a good cost / quality of espresso / convenience ratio.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible descaling, do no buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working well until descaling, and now it is stuck in descaling, at 6 in the morning I have to change buckets of water instead of drinking coffee

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      As part of our partnership with Nespresso®, all Nespresso®/Breville® products, like the Creatista™, are directed to contact Nespresso® Customer Care for assistance. Nespresso® Club coffee experts are available 24 hours a day, 7 days a week to answer all your questions about Nespresso® products.

      USA: OriginalLine - 800-562-1465 | VertuoLine - 877-964-6299
      Canada: OriginalLine - 855-325-5781 | VertuoLine - 855-350-5812

      https://www.nespresso.com/us/en/service-customer-care brevilleusa

  • Rated 3 out of 5 stars

    Returned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not care for it. It was not-hot enough for me I have tried many Nespresso machines.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for taking the time to review the Breville®/Nespresso® BNE800 Creatista™ Plus. We appreciate your feedback, and truly do apologize that this didn’t meet your expectations. We’ll forward your information and experience for additional review. brevilleusa

  • Rated 5 out of 5 stars

    Love this Machine!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It has definitely lessened my coffee runs! One of the best on the market!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad taste of barely warm, watery coffee

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to use, coffee tastes like a spill after used coffee - terrible taste! Tried for 4 days using different coffee brands: Starbucks dark roast, Peet’s coffee and other brands- no difference! barely warm tasteless brown water! It’s not 15 bars, it’s actually 8 bars!

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      NESPRESSO TEMPLATE

      As part of our partnership with Nespresso®, all Nespresso®/Breville® products, like the Creatista™, are directed to contact Nespresso® Customer Care for assistance. Nespresso® Club coffee experts are available 24 hours a day, 7 days a week to answer all your questions about Nespresso® products.

      USA: OriginalLine - 800-562-1465 | VertuoLine - 877-964-6299
      Canada: OriginalLine - 855-325-5781 | VertuoLine - 855-350-5812

      https://www.nespresso.com/us/en/service-customer-care brevilleusa

  • Rated 1 out of 5 stars

    Don't advise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HORRIBLE! Bought for Christmas. Just opened two days ago and already doesn't work. Called Best Buy and they won't honor a return. Sad!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    R. Robert

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Breville Machine is excellent. I use it everyday, I've own it for over two years. I just purchased another machine for a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Awesome !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made !! A+++ Have had no problems have had it for a year now

    I would recommend this to a friend