Customer Ratings & Reviews
- Model:
- BNE800BSSUSC
- |
- SKU:
- 5723355
Customer reviews
Rating 4.8 out of 5 stars with 240 reviews
(240 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are satisfied with the Creatista Plus for its user-friendly design, excellent milk frother, and ability to make great-tasting espresso. While some find the price to be a drawback, many customers believe the quality of the machine justifies the cost.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The best espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth each cent. The frothed is fantastic! Makes excellent foamy lattes.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this coffee machine , I recommend it one hundred percent
I would recommend this to a friendRated 1 out of 5 stars
Terrible Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine lasted 2 days at home: the water reservoir started to drip right away. I read many reviews and saw that this was a very common occurrence. Some people have even exchanged the machine multiple times. That was reason number one for returning it. The second reason: the design of this machine is flat out stupid. Take the used capsule container as an example: it does not drain. So now you have a lot of liquid on a place that should only store used pods. Even the $40 DeLonghi Nespresso has this thought out. Then the support tray for small cups: you would think that the drops from the coffee spout will go right through to the bigger drip tray. Nope, they just stay there, making the machine even messier. And the third reason: the materials are not worth $600 for sure. It's all cheap chromed plastic, which makes you feel like you were taken for a ride. After I returned this machine I got the DeLonghi Latissima Pro instead: I highly recommend that machine. While not as customizable, it feels sturdy and the design is on point. So long Breville: just stick to your waffle makers and leave coffee for serious companies.
No, I would not recommend this to a friendRated 4 out of 5 stars
Nespresso
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid Machine. Draws a lot of power causing light flickering.
I would recommend this to a friendRated 4 out of 5 stars
Cheaper then the coffee shop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it to make frothed milk for my chai teas. It does that just fine. Based on that I am sure it does everything else just fine as well.
I would recommend this to a friendRated 5 out of 5 stars
Excellent choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful machine with a lot of options. I love it
I would recommend this to a friendRated 3 out of 5 stars
First pull of the day
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for making quick esspressos on the go. Does the milk well too. Found my self not using all the the features because i prefer ice drinks.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Espresso
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first and last espresso maker. Easy and very functionable.
I would recommend this to a friend Rated 1 out of 5 stars
Already broken.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broken. Had to call nesspresso and organize for them to repair the machine or give me a new one. I’m not sure yet as I’m waiting. This was a Christmas present and we havnt been able to use it for past several weeks. Oh and it’s only 1/20/24. Sucks. Expensive for nothing,
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awsome Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it says it does and makes espressos drinks a breeze
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Nespresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this. It was the perfect gift and makes my days much better when she starts of with a cup from her Nespresso.
I would recommend this to a friend - Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Great tasting coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fact that the different kinds of coffee, taste amazing. The coffee is creaming tasting and it stays hot !
No, I would not recommend this to a friend - Cons mentioned:Price
Rated 2 out of 5 stars
Wouldn't recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine itself is OK but the price of pods adds up real quick. Not a good cost / quality of espresso / convenience ratio.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Horrible descaling, do no buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was working well until descaling, and now it is stuck in descaling, at 6 in the morning I have to change buckets of water instead of drinking coffee
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .As part of our partnership with Nespresso®, all Nespresso®/Breville® products, like the Creatista™, are directed to contact Nespresso® Customer Care for assistance. Nespresso® Club coffee experts are available 24 hours a day, 7 days a week to answer all your questions about Nespresso® products.
USA: OriginalLine - 800-562-1465 | VertuoLine - 877-964-6299
Canada: OriginalLine - 855-325-5781 | VertuoLine - 855-350-5812
https://www.nespresso.com/us/en/service-customer-care
Rated 3 out of 5 stars
Returned
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not care for it. It was not-hot enough for me I have tried many Nespresso machines.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for taking the time to review the Breville®/Nespresso® BNE800 Creatista™ Plus. We appreciate your feedback, and truly do apologize that this didn’t meet your expectations. We’ll forward your information and experience for additional review.
Rated 5 out of 5 stars
Love this Machine!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It has definitely lessened my coffee runs! One of the best on the market!
I would recommend this to a friendRated 1 out of 5 stars
Very bad taste of barely warm, watery coffee
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very hard to use, coffee tastes like a spill after used coffee - terrible taste! Tried for 4 days using different coffee brands: Starbucks dark roast, Peet’s coffee and other brands- no difference! barely warm tasteless brown water! It’s not 15 bars, it’s actually 8 bars!
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .NESPRESSO TEMPLATE
As part of our partnership with Nespresso®, all Nespresso®/Breville® products, like the Creatista™, are directed to contact Nespresso® Customer Care for assistance. Nespresso® Club coffee experts are available 24 hours a day, 7 days a week to answer all your questions about Nespresso® products.
USA: OriginalLine - 800-562-1465 | VertuoLine - 877-964-6299
Canada: OriginalLine - 855-325-5781 | VertuoLine - 855-350-5812
https://www.nespresso.com/us/en/service-customer-care
Rated 1 out of 5 stars
Don't advise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HORRIBLE! Bought for Christmas. Just opened two days ago and already doesn't work. Called Best Buy and they won't honor a return. Sad!!!
No, I would not recommend this to a friendRated 5 out of 5 stars
R. Robert
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Breville Machine is excellent. I use it everyday, I've own it for over two years. I just purchased another machine for a friend.
I would recommend this to a friend- Pros mentioned:Coffee quality
Rated 5 out of 5 stars
Awesome !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well made !! A+++ Have had no problems have had it for a year now
I would recommend this to a friend




