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Customer Ratings & Reviews

Your price for this item is $159.95
The comparable value price is $199.95

Customer reviews

Rating 4.7 out of 5 stars with 486 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Smart Grinder Pro 12-Cup Coffee Grinder's excellent grind quality and ease of use. Many appreciate its overall performance and compact size. However, some customers have mentioned concerns about its price and potential clogging issues with oily coffee beans.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 486 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one Perfect for home and coffee lovers!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Grinder!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I opted to get this instead of their espresso machine with a built in grinder. Saved a lot since I’m using the grinds from this in my regular coffee drip, and in my Keurig to make espresso with their K-cups. No need to measure after grinding, it gives you the right and perfect amount of coffee for each cup or shot. You can always adjust it too.

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Great grinder!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grinder functions as described. Fine ground coffee. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great grinder!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grinder has been great, no complaints and works wonderfully!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great quite running easy to use a must have for coffee lovers

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    WORKS AS EXPECTED, VERY INTUITIVE CONTROLS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE USED THIS GRINDER FOR A FEW WEEKS NOW TRYING VARIOUS OPTIONS AND ALWAYS A PERFECT POT OF COFFEE!

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Grinding at its finest!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine grinds the coffee to perfection! Regular, espresso etc.

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Very easy to use And intuitive menu

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive menu Grind for brewed coffee and for espresso is very good and consistent Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Great grinder, worth the cost.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grinder that I use daily, and have not had any issues over the last 2 years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far it’s fantastic!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, easy to use and clean. Love all the different settings for cup sizes and bean grinding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Adjustments, Good to Go! Free Beans Too.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16-Jul-2022: Purchased from BestBuy a week ago. Needed to adjust default setting of 2-shot espresso grind time from 18 to 15, and grind size from 12 to 10 (I'm using GAGGIA Classic Espresso machine). Also, don't forget to register online - got a free 12-OZ bag of beans w/ free shipping (worth $19). So far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee grinder is amazing. The quality is great, like I’m using a professional machine. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , does everything like it is supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine!! My husband love it!! Work perfect

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 4 out of 5 stars

    I’m a barista

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine grinder,help me to grind the whole beans coffees

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Coffee Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, just right for perfect for great coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Great Grinder!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd buy this again for sure. Consistent grind. I use it for drip and it does a great job, and isn't too loud.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware! CHEAP QUALITY JUNK!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same experience as many of the negative reviews. My grinder only lasted 3 months until it gave out. Here are some of my experiences: -Large clumps in my espresso grind causing channeling -A nightmare to clean -A lot of coffee retention within the machine itself - It's crazy loud, so loud in fact that I would take it outside to grind so that I would not wake up my baby upstairs. - It eventually broke after 3 months of use when one day I started to hear the motor struggle and slow down then stopped completely on my espresso grind setting, now it will only grind on the percolator setting. I don't even want to bother with the warranty and threw it out in the trash. There goes $200 bucks of my hard earned money behind the garbage truck! I'm going to another brand completely. I you are using professional / prosumer brewing equipment, I seriously DO NOT recommend this as you will notice the imperfections of this machine. Spend a little more and get a higher quality machine. If you do want to take a chance and purchase this grinder only use it for brewing drip coffee, otherwise I WILL BREAK!

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 4 out of 5 stars

    Great entry level all around grinder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my sister along with the Bambino. Overall the grinder is a great budget option when getting started. I find for the most part is easy to get close for the espresso range. Still pulls a good shot, but find tuning isn't there, well a little more difficult to fine tune it. Again great entry level grinder that's suitable for even drip coffee if you fancy it.

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 4 out of 5 stars

    Works well, bean size alters ground coffee amount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timing to get a desired amount of beans isn’t quite accurate. Wish it had a scale otherwise grind is consistent, seems well made and grinds coffee perfect in record time. Would buy again.

    I would recommend this to a friend