Customer Ratings & Reviews
- Model:
- BCG820BSSXL
- |
- SKU:
- 6216364
Customer reviews
Rating 4.7 out of 5 stars with 487 reviews
(487 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Smart Grinder Pro 12-Cup Coffee Grinder's excellent grind quality and ease of use. Many appreciate its overall performance and compact size. However, some customers have mentioned concerns about its price and potential clogging issues with oily coffee beans.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
If looking for a great Grinder, this is it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect grinder. Very precise, if you’re looking to upgrade your Grinder this is as good as it gets on home coffee.
I would recommend this to a friendRated 5 out of 5 stars
Great grinder, well worth the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. I can fit my cone shaped coffee filter in it.
I would recommend this to a friendRated 5 out of 5 stars
Great grinder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a much cheaper grinder…..needs fine tuning to get the right grind
I would recommend this to a friendRated 5 out of 5 stars
Wow!! Great fresh coffee!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought cause I can’t find decaf fine coffee grinds anywhere, amazing fresh coffee beans grounds every day!!!
I would recommend this to a friendRated 5 out of 5 stars
Love my coffee grinder
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my coffee grinder this works wonderful and I love fresh ground coffee in the morning.
I would recommend this to a friendRated 1 out of 5 stars
Limited Lifespan for an otherwise great grinder
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This grinder was very nice overall for about 9 months, but then the motor burned up in it. I've probably ground about 10-15 pounds of coffee through it, and that just simply doesn't justify the high cost of this grinder. I did love the device while it lasted, and I'm currently trying to get it serviced with their warranty.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for taking the time to post your review. We do apologize for your experience with your appliance. Thank you for allowing us to help resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.
Rated 5 out of 5 stars
Worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistent grinding, and relatively quiet. This is a nice grinder in comparison to cheap alternatives.
I would recommend this to a friendRated 5 out of 5 stars
Great product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was exactly what we were looking for to help start our mobile cafe!
I would recommend this to a friendRated 5 out of 5 stars
Great coffee grinder!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this is the best grinder that you can purchase I love it!
I would recommend this to a friendRated 5 out of 5 stars
Great Grinder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great grinder, quiet and reliable. Love the pre-sets
I would recommend this to a friendRated 5 out of 5 stars
Great Grinder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit pricey, but much quieter and more features than other’s I looked at. Would definitely recommend!
I would recommend this to a friendRated 5 out of 5 stars
Breville grinder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coffee bean grinder. Easy to change grind and grind time
I would recommend this to a friendRated 5 out of 5 stars
Bean grinder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great grinder as long as your remember to clean it in a regular basis.
I would recommend this to a friendRated 5 out of 5 stars
Grinder
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best grinder on the market for fairly inexpensive. I would recommend to anyone in the market
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it………………………………………………………………………………………. ………..
I would recommend this to a friendRated 1 out of 5 stars
Buyers Alert!Brand New Grinder Jammed at First Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Bambino Plus Espresso Machine from Best Buy and worked it with a Porlex Mini manual grinder. I did some research for a good Esprersso grinder and ended up with this model, which is the cheapest one for good Espresso. However, I noticed there was a problem with the previous models of the Smart Grinder Pro: the plastic propeller will worn out and the grinder will jam. But it seems that Breville had since change the plastic part to steel and the problem should be gone. It turns out this is NOT true. It also turns out that Best Buy may also sell you heavily used display model as new. When I tried to order from Bestbuy.com, I found that within 30 miles of driving distance there is only one store that had only one machine available to pick up the same day, which is labled as a display model. I then changed to shipping to my home. I was surprised to find that I actually can receive it next day. Once I received the grinder, I read the instruction very carefully to do the cleanning and preparation, and the first grind for two-shot only produce tiny amount and then nothing coming out. It is jammed the first time I am using it. I ended up had to use vacuum to suck out all the remainder (I was afraid to turn the machine upside down to dump the jammed coffee). Then I tried the second time, again, the same result. Of course, I only brew Espresso, so my setting is default at 12, which is very fine. But nevertheless, this is a widely reported desgin problem and commonly happened after months or a year of usage. But it happened to me brand new! Is this machine a display model and had been heavily used? I do not know for sure. But either way, this is a really bad sign to Breville and Best Buy, I will not buy this model again.
No, I would not recommend this to a friend- Pros mentioned:Grind quality
Rated 5 out of 5 stars
Grinder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pairs well with any of the Breville coffee makers, fits well under kitchen cabinents, and has a array of doffeent grinding selections for all coffee lovers
I would recommend this to a friend Rated 4 out of 5 stars
Great grinder for the $$
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great grinder ,better than the cheaper units. Does not grind as consistent as some of the high end units . Works well for what it does though.
I would recommend this to a friendRated 4 out of 5 stars
Nice grinder. Little to high on price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall excellent coffee grinder. Just wish the coarse grind would grind it a little more coarser. I use a stove top percolator and the fines drop thru.
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use everyday! Excellent product. Highly recommend.
I would recommend this to a friend



