Customer Ratings & Reviews
- Model:
- BCG820BSSXL
- SKU:
- 6216364
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the Smart Grinder Pro 12-Cup Coffee Grinder's excellent grind quality and ease of use. Many appreciate its overall performance and compact size. However, some customers have mentioned concerns about its price and potential clogging issues with oily coffee beans.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Quality for a price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went through two other grinders each with their own issues before landing on this one. I've had it for 2 years now and it's amazing, just as good as the day I bought it. Easy to use, easy to clean.
I would recommend this to a friend - Pros mentioned:Grind quality
Great for Coffee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can always consume confidently with Breville. This does what it says and I do not know why I will ever need another coffee grinder.
I would recommend this to a friend Best coffee grinder ever!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This breville coffee grinder will be my second one! I still have the first one and still working great after 7 years with minimal maintenance!!
I would recommend this to a friendGreat buy for Coffee Lovers.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As much as I love coffee I was really pleased when we purchased this unit and now I have fresh, fresh coffee whenever I like. Good deal!!!
I would recommend this to a friendBest grinder yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Infinite adjustments to get just the right fineness and time of grind to brew it just the way you want it. Also comes out of the grind container almost completely clean, leaving no mess.
I would recommend this to a friendPlastic piece pops out, but otherwise good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with one exception. The plastic base below the Grinds containter tends to pop out when the Grinds container is removed to pour the coffee into the coffee maker.
I would recommend this to a friendespresso machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.grind isn't fine enough to extract the full flavor and profiles from espresso beans
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Do not buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after the third grind. Tried two and they both stopped working.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV121209BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.