Customer Ratings & Reviews

Only worked for 2.5 months. I absolutely loved it. Then one day I pressed the power button and nothing. 2 things, use gloves when using this- I burn myself everytime if I don't. For the manufacturer, I would like a tray that fits on the bottom below the air basket to catch drippings. I do not care for the pull out tray underneath the unit.

As I posted on Trust Pilot: "Created a ticket on Sunday, no response still by end of day Thursday. Call wait was 90+ minutes - said they'd call back 2 days ago. Abysmal! EDIT: [I received the canned "Sorry" message]: Here we go, the canned "Sorry" followed by ALL THE THINGS TO DO THAT I'VE ALREADY DONE! If I ran my company support desk like Breville, I wouldn't need one - I'd have NO CUSTOMERS." I think that says it all... looks nice, worked for a month or so, then radio silence from Breville Support (I am assuming they actually have some).

I have had TWO Breville pros, and they both worked fine but crapped out in about 18 months; one was the heating elements, and the other was peeling inside of Teflon coating, which is unexplainable and inexcusable! I just purchased a Kitchen Aid which seems better overall.

Piece of junk. Made a loud buzzing noise the entire time (whether in use or not). It also seemed to draw a lot of power when not in use. I was super disappointed...

Not the same oven we purchased last time. The old (larger) Smart Oven Air is now the Smart Oven Air "Pro". If we had known they changed the name we would have purchased the Pro version. It's nearing Christmas time and no time for exchange. The Grinch must be making these ovens now.

I really love it and it heats and toasts evenly. Only thing is that when I open the door it makes a creak I am contacting breville as they have a warranty.

This oven is nice and compact. It’s spacious enough for a 12” pizza but takes up a small footprint. It’s not quite as spacious as our previous countertop oven but doesn’t feel cramped or smallish during use. Oddly, when I compared the specs of each oven the physical dimensions listed in the specs were nearly identical. I thought that seemed odd due to the obvious visual size difference, so I measured with a tape measure. The depth of this oven is spec’d at 14.6” but usable space is actually closer to 13”. The full depth measures 14.6” if including the small internal recessed cavity in the back wall. Since nothing can reasonably fit in this cavity other than maybe the tip of a sandwich, I don’t really consider it part of the usable depth. Setup was easy and straightforward for the most part. I washed all the pieces before use as instructed, wiped down the inside of the oven with a damp cloth and dried it thoroughly. I then tried to insert the crumb tray but mistakenly thought it was supposed to be inserted inside the oven. After a few frustrating minutes and one unsightly interior scratch from the crumb tray, I realized I was supposed to install it into the exterior cavity underneath the door. The instructions only show a generic illustration of the tray being inserted with an arrow pointing towards the oven. A more detailed illustration or clearer instructions would have likely helped me avoid the initial mix-up and subsequent scratch to the interior finish. I then performed the initial 20 minute burn-in as instructed. The user guide says the burn-in is to burn off protective substances from the heating elements. The oven emits pretty strong vapors during burn-in. The guide says the vapors are harmless but I opened several windows and suggest doing the burn-in in a well ventilated area. Thankfully, the odor didn’t last long but again, that was also with numerous windows open. Cooking with the oven is simple and intuitive. There are numerous presets for different cooking scenarios. These presets include toasting, baking, roasting, broiling, slow cooking, reheating, warming and air fry. There are also presets for specific food types like pizza, cookies, toast and bagels. Most of the presets use convection by default. Air fry uses “super convection”. The convection can be toggled off if desired. That’s good because convection can dry out certain foods and I don’t always want to use it. The oven bakes like a champ. I just select a preset, make any desired adjustments, set the timer and hit start. Basic baking is very good and cooks nice and evenly on the top and bottom if using the middle rack. Pizza, cookies and pork chops all baked nice and evenly in normal baking mode. We havent encountered any issues with any hot or cool spots during cooking. Ironically, we don’t normally use toaster ovens for toasting but I did toast a few slices of wheat bread just for testing purposes and was satisfied with the results. It toasts nearly as fast and well as our regular toaster but can handle a lot more slices at once. It also allows adjusting the level of toast darkness. The air fry seems to work as well as our dedicated air fryer. We’ve only cooked fries and French toast sticks with the air fryer so far but they came out just as well as when we use our dedicated air fryer. My only concern is that oils and juices can drip down from the air fry basket onto the crumb tray and lower heating elements. There are a few neat features with this oven. The door has dual magnets that align with the main rack and pull the center rack out a little when the door is opened and pushes it back when the door is closed. This is very handy if a mitt isn’t readily available or if the cook wants to take a quick close-up peek at food or check food temperature during cooking. There is also an interior light which is a very welcomed feature. This is the first toaster oven we’ve ever owned equipped with an interior light and it’s extremely useful. I also like the clear and concise illuminated controls. There is never any question whether the stove is active or not and key features are easy to quickly identity and use. The Breville smart oven air fryer is a nice combo appliance that is capable enough to replace two countertop appliances with one. We’ve temporarily retired our dedicated air fryer. As long as we don’t run into any unforeseen issues with air frying, it will likely stay retired because we appreciate the reclaimed counter space. It’s not the largest countertop oven in terms of interior cooking space but is sufficient for a small to moderate sized family. In addition to the wire rack, it also includes several helpful cooking utensils including a 13” pizza pan, broiling rack, air fry basket and enamel roasting pan.

This is a smart countertop oven with multi-function cooking modes. It is a compact unit with sleek design, but not small. So, make sure you have enough countertop space. This replaced my need to have separate microwave, air fryer and an oven. The oven comes with these accessories: Air Fry basket, Enamel roasting pan, 13" non-stick pizza pan, Wire rack, Broiling rack. It is amazingly easy to use and easy to clean, thanks to the non-stick interior. I was able to make fries using the dedicated air fryer option easily and it turned out to be crispy and delicious. The oven is also good at baking pizzas, cookies, toasting bread, reheating food, etc. which I will be using this from now on. The LCD display is extremely useful indicating the mode you are using, the temperature, and the timer. The temperature setting ranges from 120F to 500F. The oven light turns on automatically when you start cooking. You can also turn it on manually to check on the food. Overall, this is a great oven with added functionality that can help replace multiple appliances into one and save space. I would recommend it to anyone looking for a new oven.

This was bought for a gift, so I have no idea how good it works or if it was worth the money...

Minimum 50 character for 25 bonus points from my Best Buy purchase

the product arrived damaged. It arrived late, and I was away from my home so I missed the return window and Best Buy will not exchange

My regular toaster died not too long ago and I've been long wanting a toaster oven as a replacement. I got that and more with this Breville Smart Oven Air Fyer. Not only is it a toaster oven, but it eliminates the need for me to have a separate stand-alone air frying machine (thus freeing up a bit more space in my kitchen). Overall, the oven is about the size I expected. It fit nicely on my counter and the black metal and stainless steel accents nicely match my black and stainless steel kitchen appliances. The back-lot LCD panel is cool. When you use the oven, it turns on in a cool blue color. When the oven is heating up or in-use, the LCD panel turns amber to indicate it is on. When not in use, the back light turns off, so it just looks gray with the black text. Nice way to determine whether it is on or off. A few accessories come with this oven, including a rack (necessary), and a few bonus extras including a pizza tray, frying rack, roasting rack, and broiling rack. Usage is pretty straight forward. Using the function knob, select the usage option on the screen, make necessary adjustments to temperature and time, and click the Start button. So far, I've been able to use the oven for toast and heating up a frozen pizza. I've used the air fry function cook some chicken wings and they came out just as good as my stand-alone air fryer. One reason I like this over the stand-alone one is that the basket is way larger, allowing me to cook more wings at once. This eliminates the need to have to constantly reload, stretching out kitchen time. One thing I did do, though, was use the roasting rack as a way to catch the grease from the chicken wings from under the frying basket. I didn't want the grease dripping all over the bulbs at the bottom of the oven. It made clean up much easier as I'm kind of a clean freak. Cleaning is relatively simple. The crumb tray at the bottom pulls out to dust and clean off. The inside can be cleaned with a kitchen sponge. The top heating elements are a bit difficult to clean properly because of the protective housing, but I was able to get most of it. The light bulb is protected with a cover, so that was easy to wipe clean. Overall, I've been very pleased with this multi-function oven. Not only does it look very premium, it actually eliminates the need for a regular toaster and an air-fryer. If you are on the fence of purchasing a toaster oven and are considering the Breville Smart Oven, just get it. You won't be disappointed.

I am very happy with the performance of this product. Toaster works well and the air fryer makes some very tasty snacks.

Perfect for what I needed. Does get a little more hot on the exterior than I expected

Great small smart oven air fryer. Really cooks food great and also in a short time.

My mom loves this, got it has her gift. It’s so nice and efficient.

The best purchase I’ve done thus far. Loving the way it cooks

Excellent Oven! I love to cook, and this oven is perfect.

Great oven. The Air Fryer is amazing. Easy to clean.

We love it. Good price for the oven. Recommend it.