Customer Ratings & Reviews

Bad product from Best Buy and Breville!! I bought it from Best Buy on 12/21/2024 and the heating element broke on 1/30/2025.

Excellent air fryer, and extra oven. I use this as both. Little slow for toast, but everything else is amazing. The outside does gett very hot. So dont set anything on top of it.

I use this every day, it works great as a toaster and an air fryer. I even roasted a 14 pound turkey in it and it was the best turkey I ever had.

Does not toast well. On high setting only the back crust got toasted to a medium toast. Trying to contact Breville about problem but so far no response.

Oven smoke a lot when you using to cook any ripe of meat

We were very excited for our new purchased, when we visited Best Buy @ Kennesaw sales person showed us a pretty neat oven with a bamboo cutting board included, oven was not in stock but regardless sales person helped us ordering it online. The delivery took one day more than it was expected, today we just received the item super well packed, however when we took it out, the right side was bended/dented and we found that the unit did not came with the bamboo cutting board as we were told was going to be included it is sold separately. Sadly we have to go through all the painful process of repacking it back and request a refund. Read other reviews on Amazon and apparently this is very common that item is delivered with bended/dented sides.

I really like this toaster oven. It had a lot of features.

Amazing product, works and it’s perfect for my needs.

The box was completely smashed when it was delivered to my house. They even positioned the box so you wouldn't see it until you picked it up. Very disappointed.

omg I've had it 8 years already! I LOVE IT! Really - I LOVE it! This is definitely one of the best "expensive" purchases I made and it was worth every single penny! I have used this oven practically every single day. Literally - I've probably NOT used it 6 times since I've owned it. I had completely stopped cooking - it is just me and well, the stovetop and oven - ugh. I've used it to make toast practically every day, homemade pizzas, grill veggie burgers, bake fries, reheat; warm etc etc etc. The only thing it doesn't do is Air Fry and that is why I'm buying a new one. I've never had any problem with this product. I've purchased 3 pizza pans since I've owned it. It's okay with respect to cleaning - I have arthritic fingers so scrubbing the rack can be difficult. Otherwise, zero complaints. I can hardly wait to get my new one!

One of the (roast) trays is damaged. So I want a replacement.

I was satisfied with my prior Breville toaster oven until it stopped working after 12 years. Thus, I purchased this updated Breville model 2 months ago which has many additional settings, a convection fan. I preferred this smaller model to fit my counter space. Easy to use and clean. Excellent results for toasting, baking and reheating.

We have been using the toaster oven for a few weeks now and have been nothing but thrilled with it. It's roomy without being too big, partially thanks to the hidden pushed out area in the back that allows for the pizza pans to fit without the wasted space. The interior light is fabulous! The digital screen is easy to see/use/navigate, and all the functions with and without convection are very helpful. It feels and looks high quality! No cheap super shiny plastic chrome handles and knobs here! The stainless finish is nice and sturdy, the knobs look high quality and reliable, the door handle feels substantial and weighty. The magnet on the door, for the center rack, that helps pull the rack out when opening is a small, but super helpful feature that shows how much thought has went into the look and production and design of this counter-top oven. We have cooked pizzas, a casserole, reheated pizza/flaky pastry/small pies and more, all with no issues. We have used it for both bagels and toast. The bagel function worked exactly as described. Toasty outside, soft inside. The toast function worked well, but like all toaster ovens, I felt the toast was a little too dry so I sandwich it between tinfoil to help that. Overall, it has been up to every task we have thrown at it and plan to buy the heat safe cutting board that goes on top soon. It is in another class from our old unit, 100% worth the money, and I highly recommend it!

The IQ heating elements really work. They decrease and increase intensity rather that just cycle on and off. I noticed right away that my chicken was more tender and more evenly browned that with my old oven. The controls are easy to use and I like that my last used setting stays in memory. I also like that I can adjust the time and/or temp during pre-heat or during cooking too without turning the over off first. My favorite feature? The center rack is magnetic so it slides out slightly when you open the door!. I like having an interior light too. Great well-built oven and highly recommended!

This review is for the Breville Smart Over Pro. We bought this to replace our 20-year old Cuisinart Convection Toaster Oven Broiler, which was worn out. The Breville toaster oven is well built. The controls are easy to understand and use. The spring on the door is strong. If you let go when you are closing it, it will slam shut. Magnets on the door will pull out the grate, if the grate is in the middle position. There are three positions possible with the grate - high, middle, and low. You use the middle position for toast. Many people complain about the toasting time. Well, that is the trade-off with a device that serves two functions, both a toaster and an oven. The bread is necessarily farther from the heating elements in a toaster oven than it would be in a toaster, which only does one thing. Toasters only toast. Toaster ovens need more space in order to also be ovens. I use a dense, whole wheat bread for breakfast. It takes 6.5 minutes to lightly toast it in the Breville. In my Cuisinart toaster it only takes 4 minutes. When making toast, the oven light will come on when there are 30 seconds left in the toasting cycle. You can see the toast on the inside of the machine. If it is too light, you can turn the bottom dial clockwise to add more time (by the second). This is a welcome function. You don't have to wait for the cycle to finish. The crumb tray is accessible from the front of the machine. It includes a twelve-inch square baking pan with a broiler insert. It also includes a 13-inch round pizza pan. The oven has a curved extension in the back to accommodate the pizza pan. The Breville Smart Oven Pro is a worthy replacement for our excellent Cuisinart toaster over. You will enjoy using it. The Breville Smart Oven Pro is

Breville Smart Oven Pro cooks very evenly and does not take up much space. It is well made, easy to use, has several preset functions, and is nice and sturdy. Overall a quality product that's worth your money.

We've had this now for a couple of months. I only mention this to say that I can't vouch for longer term reliability. That said, this is a very nice toaster/oven. It's larger than the Cuisinart it replaced, but it's still a good size for our counter, and because it's larger is far more versatile. I appreciate the light inside the oven. We haven't tried the convection feature yet, but if it works that will also be nice to have. I like the ability to choose between bake and roast. The toast comes out perfect and the ability to choose the number of slices and the darkness level is good to have (though we ditched the Cuisinart after it passed its useful life and couldn't toast well at all, so not a fair comparison.) We haven't tried the other functions, such as bagels, cookies, reheat, so can't say anything either way. The controls are fairly intuitive, and I guess I'd say this is easy to use with all the bells and whistles it has. The magnetic rack auto eject is a nice touch. The Breville has a warming feature. Our last house had a warming oven, which we miss. So, given the larger size of this oven versus a normal toaster/oven, this will be really useful when doing several things in our full size oven. I'm sure there must be some negatives, but I can't come up with any right now.

Just opened it on Christmas Day, but followed first time user instructions and started using it for several side dishes for dinner. Very user friendly fool proof instructions.Food tasted just like the big oven. Using small and med. LeCreuset bakeware,which fits perfectly. Also warmed up some appetizers which were much better than using microwave. So, after only using it this one day...I love it and would have liked to have had it a long time ago. We'll see if it continues to perform without issue down the road. I expect it will but some reviews have not been very good.Follow the instructions and all should be fine. Can't wait to try other things !

My oven was having problems and deciding on trying a smaller over that would take less space and heat up faster. Too my surprise food came out great, The oven does get extremely hot if you touch the oven which is expected so have to be careful.

I recently bought this and have since used it for the following - toasting bread slices and bagels, reheating roasted veggies, and reheating pizza. The biggest difference (compared to my previous 30$ toaster oven) is the "uniformity". Previously, the bread/bagels/etc. were always toasted in an uneven manner - more brown in regions closer to the element. Not so with this one. All regions are equally heated/toasted. It's easy to use - I didn't even read the manual. Some reviews mention oven is too loud, light is too bright, beeping it too loud, and light remains ON for too long. I don't think it is loud (in fact it's pretty quiet) and the others don't bother me. I put greater weight into "whether or not the product does what it's supposed to, and if so how well does it do it" compared to other characteristics. The body does get hot when operational (as expected), so don't keep plastic stuff nearby. Also, it looks really good on the counter top. It's worth the price. No regrets..