Customer Ratings & Reviews
- Model:
- BOV845BSSUSC
- SKU:
- 4951000
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Smart Oven Air Fryer Pro's ease of use, size, baking capabilities, and air frying function, citing its versatility and performance. Many appreciate the oven's quality and the range of features it offers. However, some users find cleaning challenging and have experienced issues with the door. Overall, positive feedback outweighs negative comments regarding specific aspects of the product.
This summary was generated by AI based on customer reviews.
broken spring
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not been two years and the door spring broke. Now I'm trying to get info on the warranty to get it fixed.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220202BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Breville toaster oven air fryer pro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrific appliance. Easy to use and very versatile.
I would recommend this to a friendAniseto1
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most easy to use oven, powerful and fast to heat up
I would recommend this to a friendWe love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works great, solid build. Best countertop oven ever. Only complaint is takes long time to toast bread (due to large size)
I would recommend this to a friendOn the fence--probably returning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is huge. Also, not sure it is worth the money for what it does after a month of use.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BBB211221-RS-1 ? Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can send us an email to askus@brevilleusa.com and include the same information.
Great toaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not yet used any other features besides the toaster and oven, but it works well and we don't have any complaints about it so far.
I would recommend this to a friendDidn’t hold up
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Convection fan motor died a little over a year after owning. Wouldn’t recommend spending the extra $ to purchase anything from Breville. Shopping for a new toaster over after spending $350.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210525MR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Fantastic oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not believe that a countertop oven at this price would replace my built in oven but have only used this oven since purchased.
I would recommend this to a friendDisgruntled Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started getting error codes at day 16 of purchasing. Had to pay $89 for UPS to box it up for return.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Hunk of junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giant piece of junk. Never worked. Never heated up. Waste of money. As we counted on this oven to help cook thanksgiving dinner, that became a huge disappointment. Returned to store.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Use it every single day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot say enough good things about this oven - I use it daily and it's made such a difference in how I cook. SO pleased!
I would recommend this to a friendOops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I chose this to replace a broken microwave. it sits in an open cabinet of built-ins that was designed for the microwave. I am inches shorter than either machine but had no problem with the microwave. The Breville oven can only be read at eye level or above...so I have to stand on a step stool to read the screen. It belongs on a counter if you are 5' tall or less. I miss having a microwave even though I never cooked in it. This oven works well but it has to heat up before use, so the speed advantage of a microwave is missed. This is probably a quality machine but it is absurd to need a ladder to use it. For me, a complete waste of money.
No, I would not recommend this to a friendOverseas cust serv,, resent to wrong address twice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never recieve and Best Buy sent it to incorrect address twice. Very poor experience. Theses oven are great. I have the Joule version, Thai was suppose to be a gift.
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven was making strange noises with flashing lights as soon as it was plugged in and turned on and was not working properly. I ended up returning the gadget.
No, I would not recommend this to a friendDoesn't Heat/Toast fast enough.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't heat/toast as fast as my previous one. It looks the same, but doesn't produce the same.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
All In One
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This oven is amazing and worth the price. It does everything as a conventional oven would in half the time.
I would recommend this to a friendJUNK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage air fryer doesn’t fry Unit has smoked since we bought it and it is not what you pay for when you get a Breville. Contacted customer service to no answer and if you call the wait is 6 hours are you kidding me? This oven is JUNK
No, I would not recommend this to a friendWorthless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven electronics are subpar. I returned it the following day because it would not "count down." I did not buy another. This is the second Breville I've owned and both had electronic problems.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Buy it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried cheaper ovens, but this thing just works. Keep hearing my Dad... Get what you pay for...
I would recommend this to a friendMissing item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Come to set it up and notice the box says it comes with a bamboo cutting board and it didnt come with one . All the other racks are there
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .The bamboo cutting board does not come with the oven, but is available for purchase. You'll notice there is an asterisk next to the board, and in the instruction manual, it is noted that it doesn't come with the oven.