Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$269.95

Customer reviews

Rating 4.8 out of 5 stars with 4929 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers express satisfaction with the Smart Oven Air Fryer Pro's ease of use, size, baking capabilities, and air frying function, citing its versatility and performance. Many appreciate the oven's quality and the range of features it offers. However, some users find cleaning challenging and have experienced issues with the door. Overall, positive feedback outweighs negative comments regarding specific aspects of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 4,930 reviews
  • Rated 1 out of 5 stars

    Broken dial when bought, broken oven 1.5 years ltr

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dial broke when bought new, but too lazy to return it. Now it broke completely, does not warm up. Breville is usually high quality, so I have to give them low marks here, given I now have had a total breakdown. Will try calling support, but it’s 1.5 years old now.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pizza Oven review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product in terms of easy to use and clear direction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great oven/controls a bit confusing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great, but figuring out all of the control options can be a little confusing and time consuming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Display does not work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display does not work! One week in then trash. Trying to return.

    I would recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV231130BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 1 out of 5 stars

    Stopped working after a few weeks

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working almost immediately, but past the 15 days of the return period.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210920BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 1 out of 5 stars

    Blows breakers

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reached out to manufacture to no help so if and when it fails or catches fire its noted. The plug and wire gets hot when in use and sometimes blows breaker.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it home and plugged it in and nothing..... no power to unit at all, returned for exchange but out of stock

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 7 months. The heat won’t go past 250 degrees

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV221223BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 1 out of 5 stars

    Shattered glass!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this oven for 2 months. Last night the glass shattered while cooking our pizza. Glass on floor, counter and in our food. DO NOT BUY!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Heating element did work

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking forward to the purchase. Set up per instructions but never heated up. Will be returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER AGAIN

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the Money good thing i Purchased the protection plan. this isn't worth the value

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Over priced

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s 100 dollars cheaper everywhere else, should’ve bought it elsewhere.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Oven for Just about Anything

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to replace an older convection toaster oven that went bad. First off, convection is the way to go. It cooks food more evenly than a conventional oven and is fantastic for any type of bread, cake, or pastry. I have tried several of the settings that come on the oven. The toast setting does a fantastic job and can easily handle the 6 pieces of toast it claims. The darkness setting is the most accurate that I have seen on any device. This oven makes better toast than most toasters out there. The Pizza setting works well too. You essentially turn the dial to select the temperature and size of the pizza and it automatically selects the time for you. It is pretty accurate, but the pizza that I made in it was slightly overdone for my tastes. This could have been due to the brand of the pizza though so I can't really ding the product for that. The oven easily accommodates a 12" pizza. I have also made cookies in this oven using the cookie setting. It does a wonderful job and the cooking time is very accurate. I tried making the standard cookies you buy at the store and break apart. They came out a nice golden brown and were soft as can be. I baked a cake with this oven as well. It was just one of the small, individual size cakes that you can purchase at the store, but it is the same process as larger cakes. The cake came out perfect that the recommended cook time. It was nice and golden brown and it was very fluffy. One of the best cakes I have had. Lastly, I have made several other items in this oven. I have made everything from seafood, chicken, bread, and dinner items to simple things such as corn dogs, chicken nuggets, and french fries. This oven handles them all with no problem. Overall, this is a fantastic product that is a great addition to any home. I wish I would have had this back when I was living in an apartment. I was a little concerned with the price at first, but once I started using it, it has proven to be well worth every penny. We use ours more than our regular oven. It cooks everything that we can throw at it (save the larger items that won't fit). Since it uses 5 individual heating elements, it heats up evenly and quickly. The oven also does not start the timer until it is preheated, so you can just stick in your food and come back later. It also uses much less electricity than a standard oven and if you use your oven often, it is pretty noticeable. The oven also comes with come good non-stick pans. They are not the best ones on the market but for an included bonus, they are nice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    outstanding appliance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried many items in this oven and are very happy with the results

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    Most used appliance I’ve even owned with one flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this for three years. My regular oven broke and I live alone and I had been using my Cuisinart convection toaster oven for over 16 years. There was nothing wrong with my cuisinart oven, but I wanted something bigger and this was the largest model on the market so I went for it. I have no regrets, it is a beast, I use it for everything. I roast meats and vegetables, bake cakes and cookies and breads, air fry using the convection setting...you name it this can do it. I can use a 10x15 pan in here, the capacity is perfect for just about anything. I’ve baked Homemade Detroit style pizza among other things you could not normally use a toaster oven for. This really is a countertop oven but I make toast in it daily too, The results are always consistent and it has never failed me. Until now. After some online research I have found that this oven has a flaw that many people have encountered. The door will eventually become stuck and it will be unable to close and the timer may stop working. Many others have said that eventually the convection fan will stop working as well but the oven itself is still functional. The door on my oven has become temperamental. A few times it has become stuck and will not close. I have had to play around with it to get it to close fully. There are several videos on YouTube showing how to fix the issue. Most involve removing the covering of the oven and bending a small metal switch to align it properly. This seems to fix the door closing and the timer issue. One person simply bent the metal piece connecting the door to the oven From the outside and that worked too. There is also a plastic gasket that will eventually wear out as well. My point in telling you this is not to dissuade you from buying this great appliance, but to warn you that despite the hefty price tag this will not be something you will be using 30 years from now. What happened to the days of handing down well made appliances to family members? Is this a case of planned obsolescence? I don’t regret this purchase at all, there is nothing comparable to it out there especially capacity wise, but it is disappointing to be encountering issues with it only 3 years in and know I am not the only one having this specific issue. I will still recommend with slight reservation it as it is a great machine but It is not made for longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply The Best...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased 2 of these in the past year. One for my daughter and now one for myself. I haven't used every function yet, but so far it does not disappoint. I was anxious to give the airfry a try and my first attempt was delicious. Hard to believe it wasn't fried in oil. It bakes well and very even. I love the programmed times, but also super easy to change the temp or cook time, if you wish. My regular oven will collect dust now that I have this. You literally can do anything you want in this oven with great results. I did order another airfry basket with a sheet pan underneath. One of those copper ones you see advertised. You can easily use the airfry basket with this one, but you'll want to put a pan underneath to catch drippings otherwise your beauty will need some cleaning attention. I was on the fence about this one for awhile and had considered the Cuisinart airfry, but this won out and even though it's twice the money, it is money well spent. I will use this until I can't any longer. Hope this helps for someone making a decision about which oven to buy. Enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size

    Rated 5 out of 5 stars

    Only choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product, best toaster oven on the market. Christmas gift to replace a 10 year old smaller model, love the gift. Ordered online through amazon. Only one available was used. Best Buy saved the day.

    I would recommend this to a friend
  • Pros mentioned:
    Quality, Size

    Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Breville convection oven, previously owning a different brand. I've had this one for a few days now and I love it. It's spacious, and large enough for a decent size pizza. I can't comment on the length of time I will be able to use this but I bought the 2yr warranty just in case.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted a Breville Oven ever since both my sisters each had one, but the price was always more than I wanted to spend. I purchased this oven when it was $50 off and could not be happier. We used to never use our old Oester oven because it was small and the heating elements would not cook items evenly. The Breville is nice, big, but not too big and cooks foods quick and evenly. Ever since we purchased this, we use it more than we use our $1700 gas stove. $270 might sound like a lot to spend on a small countertop oven, but we feel like we are getting out moneys' worth with the daily use we get out of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice versatile machine.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it for 3 weeks and love it. I like the large area when air frying directions recommend a single layer. Now I can cook my popcorn shrimp and French fries at the same time. The toast and bagel functions work well, but I feel it takes longer and is overkill for 2 slices. I have used the Proof and Bake functions when making bread and it came out well the one time I tried it. I often use parchment paper over the air fryer mesh and a brush when I do want to clean it.

    I would recommend this to a friend