Customer Ratings & Reviews

Awesome kitchen appliance. After daily use it broken and need to buy another.

Easy to use! I love the features and accessories with this oven!

Bought a Breville convection oven about 5 years ago. One year ago the conv fan started making horrible noises from being gummed up. Turned off the convection feature. Apparently the vaporized food particles have gummed up the bearings in the motor to where it keeps the fan from turning. Breville has engineered the fan so that it’s near impossible to access the bearings for cleaning, or to remove and replace the fan. Breville needs to engineer a much better fan/motor assembly to keep this from happening! Otherwise, the oven worked great for 4 years. Ease of Maintenance is POOR. This is a category that is needed in product reviews.

Replaced the smaller version of this and really like the size and features. You can do much more with this version.

I love my new breville air fry/oven. Works great, food comes out great

Was delivered on time with no problems would do business with again.

My family and I are enjoying our Breville smart oven. thanks.

Really like this, great for pizza, chicken, bagels and much more. Don't have to heat up the big oven, this does a great job for everything.

Owned this oven for a little over 2 years, crossing my fingers that the common issue of the fan going out wouldn't happen to us - but I wasn't that lucky. It's all over the reviews here and every other site that carries this product - eventually (maybe a year, maybe 3), the convection fan bearings will fail, and you can't replace it! Trying to even get to the fan will test the limits of the most patient home repairman, and I've given up. I got a quote to fix it for $150 from a pro, but he said with the design for the fan running superheated air around for longer stretches of time, it's only a matter of time before it goes out again. I've been using it without the fan to get by, and am expecting the LCD panel or start button to fail next (those are usually the next to go per all the other reviews). This is SUCH an expensive piece, and there's absolutely no excuse for it to fail within 3 years without any hope of repairability. Breville, did your engineers forget to use components that can handle 450 deg F? You're certainly charging enough to where this shouldn't have been an issue.

Good and easier to use. I will recommend it to anyone.

For the most part, I loved this oven. My biggest issue with it was that the bottom elements are poorly placed so everything drips onto them and they are hard to clean. Because of this, I had to be careful with what I air-fryed. However, even with having to be selective with what I cooked, I still really loved the oven. BUT, the fan just stopped working and it hasnt even been a year. When reading reviews for this oven on Best Buy and other places, I noticed that there were reviews saying their ovens didnt last long. I decided that the positive comments outweighed those negative longevity comments and bought one anyway. Mistake!

Nice toast, baker oven that is very efficient and easy to use.

Great little oven. Does most things our big oven does and more!

Really good at cooking all different types of food

I purchased this oven in November of 2021 because of the noted features. The oven also looks great. However, this oven has been a nightmare. After four months, the oven started displaying the dreaded E05 error code. I am on the second replacement oven (after the original one failed) due to this error. The error occurs randomly during a baking cycle. The unit shuts off and must be unplugged and plugged in again to reset the oven. Even after the reset, the error will frequently appear again. I have called Breville customer service who continually tells me that the problem is my electrical wiring in our house. This is a ridiculous answer as an electrician have checked and have found no problem with our wiring. I have tried placing the oven in various rooms of my house on different circuits to no avail. The oven has been replaced twice, but the error still appears. After doing some research online, I discovered that this error is quite common. I now believe that there is an inherent design flaw that appears to impact different batches of manufactured ovens. Some users think is due to a bad “triac” on the internal power board. After several weeks of dealing with this problem, I am fed up. I requested a refund from Breville, but they have refused since it was not purchased on their website. They were only willing to give me a credit for the original price to buy a product on their website. However, I only need a reliable convention oven. This has been a frustrating experience and I warn others about purchasing this oven!

Toast level 7 does not toast bread: browned toast. The bread will get the texture of toast, but it does not brown/toast the bread. Roasted vegetables will be dried out, and shriveled up. Planning to adjust various recipes temperature, and time settings. It did not cook a 12" pizza to the point of making the dough pizza like. I got this based on friends recommendations as a used every day appliance. At $250 for a toaster, and I am so underwhelmed on every level. Meh A plain toaster would have been better for me.

all the functions we tried so far were good. Homemade pizza turned out really good.

Awesome smart oven when we first bought it, but the convection fan died after two years of ownership and now makes a terrible grinding noise, which started just after the two year warranty window expired. Not repairable since Breville doesn't sell a replacement part for the fan. There are several videos on YouTube and lots of discussion about this exact same problem with the fan on Reddit and other websites. I'd give it five stars if the build quality was better or Breville stood behind the product and repaired it, but unfortunately neither is true.

Very hard to clean interior. Grease on the interior especially the bars

I loved our older model Breville but this Smart Oven Pro always cooks hot and I should know by now, it burns the bottoms of cookies, brownies etc. basically anything placed on that bottom rack - the cookies are perfectly baked but burned bottoms! So wish we hadn't sold our older model which worked just fine; just had a spring fall out of one side of the door :-( so we sold it.