Customer Ratings & Reviews
- Model:
- BOV845BSSUSC
- SKU:
- 4951000
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the Smart Oven Air Fryer Pro's ease of use, size, baking capabilities, and air frying function, citing its versatility and performance. Many appreciate the oven's quality and the range of features it offers. However, some users find cleaning challenging and have experienced issues with the door. Overall, positive feedback outweighs negative comments regarding specific aspects of the product.
This summary was generated by AI based on customer reviews.
Annoying
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased yesterday. Wanted to like it. Terrible design. No basket o tray between coils and food so any minimum spill stain the coils and produce smoke galore. Had the cuisinset for a year but it broke down. Wanted this and it is an annoyance. Contacted twice breville and after having to wait for 30 min technician offer no clarification. Pathetic
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of WS220908-RS-2 ? Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can send us an email to askus@brevilleusa.com and include the same information.
Broke soon after warranty ended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fan starting whirring very loudly and oven is no longer functional shortly after the 2 year warranty ended.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250415BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Total Multiple Failures of an Oven
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the THIRD Breville Smart Oven Pro we've had in the past month. Each has failed in a matter of days from first use. This seems to be an ongoing trend with this oven, check Amazon reviews. NOT RECOMMENDED unless you like to repackaging and bringing it back to store each time.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220621USBBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Display stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Display stopped working in less than 30 days. Digital display is not showing anything. This means you can't use it at all. At this price it should have been more durable.
No, I would not recommend this to a friendFan stopped working!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fan stopped working after two years. Now it’s useless, and just work as a toaster (no convection or air fryer). I was expecting more lifetime from Breville with such price tag! Very disappointed in this oven.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220422USBBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Trouble with controller
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this toaster oven for just 7 months and the electronic system just went crazy. Non-functional. Now I need to bring it to a service center? Very disappointing.
No, I would not recommend this to a friendReal good at baking, real bad at toasting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible at making toast since that would be the most used option, so I returned it.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We do apologize for your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Avoid!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avoid !! Oven has faulty electrical system , error message only can be resolved by sending back to company . I have returned oven and was sent new oven with same problem . Ovens are not compatible with GFI outlets .
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BB220222-RS ? Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can send us an email to askus@brevilleusa.com and include the same information.
COULD CAUSE CANCER WARNING
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Think this should be in LARGE letters on the box and not just in the pamphlet inside. I have became very ill due to chemicals and not happy at all with this product or company. They treat the customer poorly except when you agree with them. This unit also is VERY hard to keep clean. I give it the one star since it looks nice but really think it should be a NO STAR ITEM.
No, I would not recommend this to a friendAmazing but short lived
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2.5 years of use the fan failed. After some research I learned this is a common problem in the
No, I would not recommend this to a friendBarely lasted 3 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Died 3 months after purchase. AVOID THIS BRAND!!!!
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240212BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Breville 900
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally garbage product. Mine didn't last a year, and customer support is shabby. Do not purchase this oven.
No, I would not recommend this to a friendBad delivery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is on the delivery process only as the item arrived dented. The box was laying on its side in the middle of my porch. Obviously it was not handled with care.
No, I would not recommend this to a friend