Customer Ratings & Reviews

Best coffee maker we have ever had! Super good flavor in a cup! Highly recommend paying a little more for a super machine!

LOVE THIS MACHINE!!! I havent gotten a single problem and will continue to use it

This is a great espresso maker with a lot of features. You can fine tune the grind and amount dispensed. The steam wand has very good power and temp making great foam a breeze.

After about 9 months of owning this machine, the machine started leaking all over the counter. Sent in for a warranty repair. Received the machine back and it no longer had temperature control or water flow control. The only way you could get it to extract was to press the program button. The hot water feature would run until the whole tank drained out sending a mess of hot water all of the counter and floors if you were not standing there to manually turn the machine off. Sent the machine in again and was replaced with a refurbished machine. 4 months later the grinder stops working on the refurbished machine. After all kinds of ridiculous instructions like taking apart the entire grinder (bolts, washers etc.) and running rice through it, they finally accepted it back for another warranty repair. Just received the machine back and I do not think they did anything as the grinder still does not work. After all the money that was spent on this machine, you would think that it would last more than 9 months. Also, if I wanted a refurbished machine, I would have bought one. I paid for a brand-new machine but am now stuck with a refurbished machine. Our house will never have another Breville product in it.

Love coffee? Love espresso? Get this to dump into your coffee to really jumpstart your day!

I had the automatic Krups Expresso maker for years. The difference in the taste is amazing. The extra effort is totally worth it.

Took us few days to how to get to most of it, now that we know how to use it we love it!

It’s a very decent espresso machine. I have a problem with the size of the trace, coffee gets everywhere after grinding. It is just very expensive espresso machine- which I hope is good quality.

The product itself is fine but there are some missing parts, specifically the cleaning accessories are missing even though the manual and the box show these are included. I called Breville customer service, the rep is extremely rude and telling me I can only get two of the size missing parts. I told I need to speak to her supervisor and I have not received a call back. The Breville rep is obviously in India and has heavy accent and bad phone connection. First she told me my box doesn’t include the cleaning accessories because I bought a displayed item from Bestbuy. When I told her my item was actually shipped from bestbuy’s warehouse not displayed item, she replied “if you say so.” The Breville rep is incompetent and extremely rude. Why can’t an American company actually hire someone in America and can speak English? She didn’t even know where Colorado is, and told me my mailing address is not in her system.

A little loud but works great, does what it says and makes my regular coffee even better with the expresso. Recommended.

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The delivery was so fast. I got it just a day after order. This espresso machine is so sensitive. I have to adjust everything to make it extract a fine espresso. But the machine itself functions very well.

My first Breville espresso machine lasted more than 15 years. This ine is an upgrade with the built in grinder. It takes a few tries to get the right grind and pressure, but it is well worth the price! Hopefully this machine lasts just as long.

Bought this to replace our Nespresso and this was a huge upgrade. Coffee taste better with fresh ground beans.

Great product, the best of the best!!!!!!!!!!!!!!!

It was a little bit difficult in the beginning to discover all the different things. Overall it’s a good coffee maker.

Good value, same price as in other places but better customer service. Delivery guys were excelent as well.

Have been with me for years; this is the second for my dad; but its been working great since we bought it

Makes a real nice cup of coffee for an at home machine

Love the machine! Takes some time to get the right combinations to get good coffee, but it's worth the effort.