Customer Ratings & Reviews

Love it. We’ve been wanting this for a couple years now.

This machine is extremely easy to you use, clean, and maintain! I have been using this daily for the past month, and I cannot be more satisfied! Worth every penny!

Excellent product that we purchased after the same model and used twice a day for years. We really love this machine you cant go wrong

Great product all around. Well built, easy to set up, beautiful machine!

Works very well; occasionally the steamer doesn't flow and has to be turned off and on again. Love the integrated grinder. Hard to access water reservoir on kitchen counter because of overhead cabinets so I have to move it forward to refill. Directions aren't very good but once you figure it out, it is easy. Worked great out of the box. Glad I finally bought it!

This could be the best coffee machine you ever need to buy. LOVE IT. The only thing wrong with this is that you will not enjoy coffee shop expresso ever again, until it prefect like you make yourself.

Makes excellent coffee espresso. Cleaning the equipment can be a challenge

I had originally purchased a Brim 19 Bar Espresso machine in Summer 2019. That machine worked for less than a year when the steam pipe completely gave out. Luckily, i had purchased the extended service plan, which I used toward the purchase this Breville espresso machine (about a month ago). I had the Breville machine for a week at which point the steam completely stopped working. As with the previous machine, I returned the first Breville machine and exchanged it for a new one. Now I have had the second Breville machine for almost three weeks. It works fine except that the coffee grinder sometimes needs a shake or a tap to get coffee to move through it smoothly. Give this issue, I am not sure how long the built-in grinder will last. As for the rest of the machine, it seems to work pretty well. It definitely makes good espresso and steams milk well. Given my experiences to date, I am not sure I have the confidence that this Breville machine will stand the test of time. I feel that these machines are designed to work for a limited period of time and then they just break. I hope I am wrong about that. Regardless of which machine one chooses to purchase, I would not go without the extended service plan. If anything goes wrong, insurance is important because these machines are expensive and buying another one is not cheap. Let’s hope this one lasts for a long time...

Excellent espresso machine. If you never made and espresso before (like me), this machine can be a little intimidating. Easy to use once figured out. Sturdy. The built in grinder is a plus plus if you dont have one. Highly recommend!!

What can I say. Hands down the best espresso machine. I was getting coffee from starbuck everyday sometime twice a day for the last 10 years till my son brought me n my wife this machine for our bday. We haven’t been to starbuck ever since. It take a a bit while to get it going like how u want setting up the machine and setting up the coffee grind to the way you want it. Once u set u good to go. I gotta say making coffee at home with the breville expresso machine taste a lot better and a whole lot stronger then starbuck would recommend to anyone that is looking for espresso machine

It’s super nice espresso machine to have in your house

After trying several major brands, I settled on my first Breville (same model) three years ago. It is still working great and makes an exceptional cup of coffee, cappuccino, or espresso every time. When I recently bought a lake house, I purchased my second one.

Thrilled with my Breville coffee machine! It brews delicious coffee effortlessly and looks fantastic on my countertop. Highly satisfied!

I love this machine, I only make lattes at home now. The only recommendation would be to get the upgraded model (a little more expensive) because that one has less manual work involved

This espresso machine is a powerful one for being entry level, i will say that you need to be patient with your self if your new to tamping and such. buy cheap fine grounds to learn how to tamp with to start and then buy your snarky special beans to fully get your moneys worth. no complaints. just be patient with learning to pull your shots.

So easy to use and makes great espressos and looks great!!!

My day starts by hearing this machine every single day. I dont drink coffee at all. It is beautiful and fancy on my counter. It seems well constructed. THere are no issues we have had with it. All that matters is my wife wanted it, and I bought it for her. She seems to love it, and it seems to be easy to clean.

Bought this for my wife for Mother's Day and she's absolutely in love with it. Makes the perfect espresso shots and has so many different functions. This has completely replaced my wife's desire to drive to the coffee stand and is saving us lots of money in the process. It's completely worth the price!

I bought this for my mom as a Mother's Day gift & she absolutely loves it! She uses it every morning & she says it was super easy to set up & use. Thanks Breville!

I am loving my daily morning latte after purchasing this machine. Easy to clean, easy to use (after reading instructions). I may be biased, but I feel as though I’m making the best latte in town right here in my kitchen.