Customer Ratings & Reviews

Bought this for my husband’s birthday. He uses it everyday and just loves it!

Best Espresso maker. Easy to use and save money buy not buying Starbucks any lomger.

Love this machine. Great tasting expresso drinks. Creme is quality.

This coffee maker is not ordinary at all. I can make a cappuccino super easy. Getting the correct coarseness or fineness of the bean is a little tricky and requires trials before getting it right so that the brewing is perfect.

This is the 2nd BES870XL that I've purchased. I bought one for the my shop and was so satisfied that I bought one for the house as well. You would have to spend a lot more to get a separate burr grinder and espresso machine to beat this one.

The machine produces very good coffee. Much better than you get with similarly priced full automatic ones (e.g bruks). I like the fact you can fine tune to achieve perfect taste.

Amazing machine for the price. Use it on a commercial level and it preforms flawlessly.

It takes a few practice runs and tweaks to get the coffee just right, but this machine will pay for itself in six months! I absolutely love how easy it is to use, how smooth the coffee tastes and how many features in offers in such a compact machine. The grind option is a must in my boom, no easier way to make espresso! The hot water spout was a pleasant surprise and the storage underneath the slide out tray was also a pleasant surprise! Great little machine!

I think this is a good starting machine. I've had no issues with my machine and it makes good espresso if you're willing to tune it to your beans.

Good product but took a little bit to learn how to use properly. This machine allows you to grind beans, make espresso and steam the milk all in one. Overall glad we got it and took the time to learn.

I ordered this as a Christmas gift for my sister! They are in love with it! It’s simple and puts Starbucks to shame! The best thing about the product is the grinder on top. It’s convenient, cutting prep time in half.

One of the best home espresso machine. I’ve stopped buying coffee outside.

Love this machine! It has so many options for grinding the beans and allows you to cater to your own tastes. It’s fun making espresso from scratch and the quality of the machine is top notch. Great for espresso martini makers!

Absolutely amazing! Takes some work to get it dialed in but it makes a good cup coffee.

I really wanted to love this machine, and while it did make great coffee, it’s too much work for me to be very price with all the steps to be able to make a great cup of coffee or espresso. Had to return it, as it was too much for me, but thanks to Best Buy’s return policy it was a no-hassle return. I recommend this for serious coffee lovers that don’t mind putting in the extra work!

Love it! First espresso machine I’ve owned and it’s great. Less money spent at coffee shops and tastier drinks!

We use this every day and take great care of it. We use a better grinder next to it. We've dialed in our beans and get great pulls. Perfect for a first time home barista trying to get into it. Buy this, use it for a few years while saving for a nicer one, or just keep rocking this until it dies. Only complaints I can think of: agian, the grinder is unncessary - most people will want to weigh their beans and use a little better grinder. Only other issue is i'm surprised how quickly I need to change the rubber O-ring on the dispenser thingy. so ya, regular maintenance and this baby will last a long time and work for a while.

Amazing christmas present. Do buy, it is a well rounded and excellent machine

The only thing I would want different is the amount noise it makes when it’s turned on it might not seem loud but up in the early morning it really makes it and breaks that silence.. I also think for this particular model the heating tray so far has been useless for me.

I love my new espresso machine! Im a coffee drinker and theres nothing better than a home made espresso.