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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.8 out of 5 stars with 3205 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers value the product's ease of use. Many find it straightforward and simple to operate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,205 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great best one on the market so far it is heavy duty i loke the build

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. Inconsistent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If inconsistency is what you’re after, this is your machine.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review. It is true that there is a learning curve when learning to pull espresso. Should you continue to experience issues, just reach out to us at 866-273-8455. We'll be happy to help troubleshoot. brevilleusa

  • Rated 1 out of 5 stars

    Would have liked for it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine looks well built but it doesn't work. Water leaks into the bottom tray whenever making espresso or using the steam wand. A full tank will be near empty after 3-5 times using either function. Maybe because of the water leaks, the pressure never got to the "espresso range" as per the manual and a shot would be done in 5 seconds which seem way too quick. Also tried different beans, different grind settings, different amount of grounds, different amount of pressure...none seems to work. Gave up. Very tempted to give it another try but have been seeing some bad reviews as well. Not sure if the later batches of this machine are bad.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overflowing my cup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the machine 6 weeks. I left it on the auto settings and enjoyed making shots with no problems. This was the reason I bought this machine so I could get the feel of it before venturing out on my own. Now it wouldn’t stop making the shot, even with the pressure is correct. It overflows my cup each time. It takes me three or four times to get the right pressure. Again, I kept everything as it came from the factory, not changing the grind or the pressure I use to tamp the grounds. Now I’m struggling to stop the water before it over flows and try to figure out how to get the correct extraction time and pressure. Can’t return it to Best Buy after 15 days. So I’m stuck trying to figure out how to make an almost $800 machine work! I regret buying this.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV230116BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 4 out of 5 stars

    Good Espresso Machine, but a little bit overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Espresso Machine, but a little bit overpriced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need more practice...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not made a perfect espresso yet as I have not mastered temperature settings and coffee amounts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying every bit of this beautyful machine.coffie is just awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso let’s a go

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best espresso machine on the market. Better than the expensive ones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could use some improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful machine. If you are new to the espresso scene you will need to practice to make the perfect cup of coffee. Overall I'm satisfied with the machine but I do believe its over priced.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for 2 months - cleaned it with 50% water / vinegar solution every 2’weeks and even descaled it. After 2 months - the pressure goes all the way up and no expresso comes out. Customer service is non-existent - web site is done and ‘technical difficulties’ when I call. Funny thing is I have been bragging about this for 2 months and having a party Sunday where apparently nobody will be getting an expresso with this piece of garbage machine. Would have expected the $599 machine to last a little longer that the $40 Capresso machine I used to have.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Decent espresso maker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like any other breville product. Good quality and decent espresso

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A very good nice Grinder, frother espresso maker p

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frother is slow and takes time but other than that a very good package

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for people who has time to do coffee. too many steps to have a cup of coffe no for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great espresso machine for the house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for an espresso machine and the staff was really helpful on getting this espresso machine wife loves it and that’s all I need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete trash

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within the 1st 6 months and was under warranty and Best Buy had us contact Breville who had it for about a month. Got it back from Breville and it worked for about another 6 months and stopped working again. Now out of warranty, Breville won’t respond so we took it to Best Buy Service and the said they’d only service if we would’ve bought an extended warranty. I just want it fixed but Best Buy won’t do anything and we called around town and everyone says they can’t get parts and can’t service.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV231106BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Rated 5 out of 5 stars

    Breville Barrista Expresso Maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breville Barista…Expresso Machine…Fantastic…Very High Quality!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machine is awesome, nothing to complain about

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The espresso maker is good quality. The grinder is touchy & the frother is extremely loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great espresso machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch espresso machine that fits all my daily needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NO Title.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't rate this machine at this moment. until i use it more. I was very disappointed with the first Barista Express. The machine was defected, leaking water all over the place. The good thing that the store replaced it.

    No, I would not recommend this to a friend