Customer Ratings & Reviews

Get the protection plan!! When it is not broken and the grind setting and amount are correct and the pump gets the right amount of water, it makes great expresso! During the first 2 months you have a 60% - 70% chance of getting good expresso. My first unit broke after 4 months (pump quit working). Fortunately had the best buy protection plan and the store took it back and gave me a replacement off the shelf! The replacement (a brand new unit) lasted for 2 months before the pump and then the grinder broke. Tried working with the breville customer support who had me extensively disassemble the unit in an unsuccessful repair attempt. Back to Best Buy who, with this wonderful protection plan, promptly replaced it with a 3rd new unit from the shelf. I believe I have a 1-year protection plan and am just planning on having to swap it out at best buy every 2 or 3 months until they declare enough. At which point I will try a different company. This is my first experience with Breville and after what I expect to be 3 more replacement units, will be my last. I do wonder how the people who have left positive reviews feel 3 or 4 months later. I am using my machine twice a day on average.

Easy to use, easy to clean! Takes a bit of practice but once you get the hang of it, you will feel like a professional barista!

Excellent product that we are really enjoying and using everyday.

Great, easy to lear how to be a home bound barista. So far it seems to be a great product.

Great coffee and espresso. Huge cost savings instead of buying!

I absolutely love the machine and enjoy making my own espressos ! Bye Starbucks!

Every morning it’s amazing with an excellent coffee made by the great machine ever!

She loves it and is constantly raving about the quality.

I love my super stellar coffee maker, the coffee it makes me ... I buy it in beans, what do you think?

Works really well. Set up wasn't to bad and comes with good instructions

Make yourself a pro level coffee. Makes superb espresso. Never going back to filter coffee :-)

Needed an espresso machine since moving away from the PNW. This fits the bill.

Great tasting coffee!!!! Grinds perfect coffee. No issues with the machine to date. Highly recommend it.

Very nice coffee machine. It’s a pricey one but worth it if you like and drink coffee every day.

I love how it looks. It make a great coffee. I am happy with it

Takes a little time to get use to it but now it makes better coffee then my local cafe.

Like itIt is completely the best coffee machine I have ever used I wish they had more of these that I could buy time and time again that is so great

By far the best espresso machine we have used for a reasonable price compared to some of the higher-end machines out there.

Best coffee maker ever . Easy to use are very reliable

Perfect machine. Well worth the money, I highly recommend buying this item.