Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 11918845
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers value the product's ease of use. Many find it straightforward and simple to operate.
This summary was generated by AI based on customer reviews.
Great Expresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyable device. Only critique...some of the grounds don’t remain in the portafilter.
I would recommend this to a friendOK so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine so far, longevity is the big question.
I would recommend this to a friendGreat for mocha
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great coffee and small enough to put anywhere.
I would recommend this to a friendBought brand new and got a used machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give less stars than 1 I would!! This store must have awful management like 99% of all Best Buy’s l, but this one tops the cake in all of my experiences. I purchased this item as a Birthday present for my wife and I was excited to give her a brand new espresso machine, at least it was SUPPOSED to be brand new!! When we opened it and started putting it together we noticed there was water in the container. Then we noticed there was still residue of coffee in the trays AND the filter was already installed and wet. I paid for A BRAND NEW machine and that is not what I got. I will NEVER buy from this location and I’ve sworn off this company before but I thought I’d give them another chance and yet again, it was a huge mistake and disappointment. I’m even a TTS member but I will be canceling that now as I will never buy from this company again!
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! Feels like a professional machine!!!!
I would recommend this to a friendGreat way to make a good latte
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a bit to get the hang of it but it's fun to use. It's easy to use to make a good cappuccino.
I would recommend this to a friendWill not work properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine worked food for about the 1st month. After that I unplugged it and moved it to clean. At that point all memory was lost and i had to readjust the timer, one or two shot buttons. Though ever since that time it will not pull a constant shot. Eveytime i reprogram eithe button the programming will not remain. Sometimes the shot will come out 32g in 28-30 seconds and sometimes it will pull over 50g over 50 or more seconds and anything else it decides smaller or shorter and larger and longer. There is no longer any consistancy in the programming.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250813BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice we never use it. Kinda one of those things I always wanted and well there it is.
I would recommend this to a friendSuper easy to use espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can use beans or grounds. You can steam the milk within a minute. Only bad thing is the noise, it gets pretty loud.
I would recommend this to a friendMakes delicious coffee!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved how simple it is to use. I am able ti make my shaken expresso at home and tasted amazing!
I would recommend this to a friendJust get it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra money. Ive tried others and returned it. This one will exceed expectations
I would recommend this to a friendLove!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I’m very happy with how it works. I prefer it much over the nespresso
I would recommend this to a friendBad frother
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok espresso machine, easy to use but frother is terrible on it and that’s why I’m returning it
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Fantastic!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made machine. Wife makes the best coffee amd this machine only makes them better.
I would recommend this to a friendReal Italian coffee at home
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been using this for a few month and now I can say I have the best coffee at home
I would recommend this to a friendGood Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine works good when you have it dialed in. You do go through a lot of beans to get it there though.
I would recommend this to a friendAverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great for espressos but I expected more for the price
No, I would not recommend this to a friendVery simple and easy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Portion Control, temperature and a better steaming element make this a great coffee drink center for anyone's home!
I would recommend this to a friendespresso
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fun for entire family. 2 shots makes us jittery , but one is perfect fro all.
I would recommend this to a friendThe Idea is Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine would calibrate correctly so I couldn’t use it.. it wouldn’t pour espresso at all so I think I got a bad machine. I had the touch one before and have always loved Breville products!
No, I would not recommend this to a friend