Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 12213497
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the product's fantastic espresso quality, ease of use, and overall excellent performance. They also appreciate its effective grinder, optimal pressure, competitive price, and sleek design. However, some customers note that the noise level is a bit high, the steam wand can be problematic, and cleaning is cumbersome.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great home addition
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for the wife. She no longer goes to Starbucks
I would recommend this to a friend - Pros mentioned:Espresso quality
coffee expresó
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wow i have never tasted espresso like this amazing machine
I would recommend this to a friend - Pros mentioned:Espresso quality
Solid Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Built well. Good functionality. All stainless steel looks great in the kitchen. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great expresso machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect espresso I recommend it I use it every day I will buy another one for my mother
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome machine
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been to the coffee shop since. Read the instructions!
I would recommend this to a friend - Pros mentioned:Espresso quality
The best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It gives you coffee shop quality coffee. Makes the best espresso
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding espresso machine. Simple to use, great features.
I would recommend this to a friend - Pros mentioned:Espresso quality
Best of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee made at home . No more Starbucks drive thru for me.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally took the plunge! This is my first espresso machine and I'm loving it so far!
I would recommend this to a friend - Pros mentioned:Espresso quality
Excellent espresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is the best...grinds perfect and makes a great espresso shot with crema ....
I would recommend this to a friend - Pros mentioned:Espresso quality
Expresso machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my son as a gift and he loves it...
I would recommend this to a friend Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality and nice design. I recommended this machine to my friends
I would recommend this to a friend- Pros mentioned:Ease of use
Expresso maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xmas gift for my son - he loves it and uses it regularly.
I would recommend this to a friend - Pros mentioned:Grinder
I have 3 different machines
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Breville - the Barista Express Espresso Machine with Integrated Grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do need to tinker with the right settings for the Coffee, but once mastered say good bye to SBUX.
I would recommend this to a friend - Pros mentioned:Espresso quality
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Coffee is better than coffee shops. Save money every month making it at home.
I would recommend this to a friend - Pros mentioned:Ease of use
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I bought this machine about 2 months ago and it’s been excellent so far. Easy to use
I would recommend this to a friend - Pros mentioned:Espresso quality
Coffee Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent expresso machine. Makes amazing lattes. Heavy duty and well made.
I would recommend this to a friend - Pros mentioned:Espresso quality
Best Buy of the year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine does exactly what the reviews said about it
I would recommend this to a friend - Pros mentioned:Espresso quality
This has no warranty. None
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes great coffee, but don't buy it; the warranty does not exist. It started to leak after 6 months and they say don't bring it back to BestBuy, call Breville. I opened a case 2 weeks ago and got an automated reply that I would get a response within 2 days. Nothing since. No updated on the portal. Calling them gets routed to an automated callback system due to "system issues" and they never call back. Google this, this same issue has been going on for over a year. Breville do not honor any warranties. Now I need to go through my credit card to look for a refund there.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231118BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
