Customer Ratings & Reviews

This is the 2nd BES870XL that I've purchased. I bought one for the my shop and was so satisfied that I bought one for the house as well. You would have to spend a lot more to get a separate burr grinder and espresso machine to beat this one.

Beginner to coffee making? Go for this one hands down. Just love it. I use the grinder and espresso maker everyday. Also use the hot water outlet for green tea.

Love this machine! It has so many options for grinding the beans and allows you to cater to your own tastes. It’s fun making espresso from scratch and the quality of the machine is top notch. Great for espresso martini makers!

The is the best coffee machine on the market! It allows you to make regular coffee by the cup as well as Expresso! We have 2 of these units and never had any issues.

Easy to use once you learn how. The coffee is fantastic. We take it with us on vacation!

I really wanted to love this machine, and while it did make great coffee, it’s too much work for me to be very price with all the steps to be able to make a great cup of coffee or espresso. Had to return it, as it was too much for me, but thanks to Best Buy’s return policy it was a no-hassle return. I recommend this for serious coffee lovers that don’t mind putting in the extra work!

Great build quality and design but to much work for me.

Great Product. I recommend it to anyone who love fresh coffee and wants to have a home machine

Great purchase! Easy to use and clean. Manual is very informative

Exactly what she wanted. The best wedding gift ever.

We love super easy to use we now make cofee for all of our guest

The best purchase I've ever made. Good product, good price and quality. Easy to use and clean.

You can make capuchinos, americanos, expressos, and lattes. Once you get the hand of it everything making coffee is pretty easy. Would recommend to anyone that is a fan of a good coffee.

The best espresso machine deliver excellent shots of espresso once you know how to use it

Bought as a gift for the wife, she loves so much, great product

One of the best coffee machines i have used so far

We love it! Making espresso and lattes everyday now and the machine is very simple and easy to learn. Been having fun trying different types of beans and syrups!

its just like having starbucks drink, without even having to go to starbucks anymore, amazing!

I can now duplicate Starbucks Vanilla Latte. Except, mine is better.

Splendid, just like the other one I HSD, which was the same model. Excellent