4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$643.00
Save $56.95
The comparable value is $699.95

Customer reviews

Rating 4.8 out of 5 stars with 3204 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers love the product's Ease of Use. Many users appreciate how straightforward it is to operate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,204 reviews
  • Rated 5 out of 5 stars

    Highly addicting product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product increased my ability to have wide range of my daily espresso based drinks. Steam power is great for frothing. The best thing is single and dual layered espresso pods, which you can have different grounded coffee beans. You can also have whole coffee beans for your own grinding preference or use ground coffee.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was so excited to make my own espresso’s. Wish I didn’t make this purchase especially for the cost. Machine is well built and beautiful however I have found out espressos are difficult and this machine is not easy to get a great espresso

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 1 out of 5 stars

    Expensive machine that doesn’t always work

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this machine 4 months when the steam stopped working meaning it wasn’t getting hot anymore. Kept calling the Breville ppl and they will give u the run around. U have to be persistent and keep calling. They wanted me to descale. I’m like common sense says the water gets hot but the steam doesn’t so it’s not the temp and the machine isn’t used enough to need to be descaled. I descaled. Called back and they said they needed to watch me descale via video chat. Such a waste of descaling packets. It didn’t work as I figured it wouldn’t. Then they kept trying to get me to adjust and increase the temp. Also don’t work. Finally by like the 4th or 5th call they sent me a label to send machine to be fixed. Was never told what was wrong with it after it was sent to Cali and fixed and sent back to me. Oh and call center is out sourced so it’s hard to underatand ppl. And they don’t know the machine either. They reading manual to tell u how to fix it. It’s a joke. I only had this for 4 months when steam stopped getting hot. And I barely used it. Maybe once or twice a week. But if ur machine quits working be sure to get it fixed before warranty is up!!!

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, coffe taste depends on the beans you put on and the level of grind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally I got this one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm addict to coffee and looked for a espresso machine few years ago, I purchased one from another brand at $200 price range, but I wasn't quite satisfied with it, finally I got this one for about a month, very satisfied, it requires some practice to choose grind size, temp pressure. Overall, it's an excellent product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffe every day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments me and my girlfriend has made so far. I’m not much of a coffee drinker, but those who are will be missing out if they don’t own one of these. It makes just the right espresso shot(s) if you know how to operate the machine. Every penny spent was well worth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Espresso machine for the price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok once you program it. I bought a cheaper delonghi espresso machine a couple years ago and it produces a better crema and the milk frother is way better. This machine barely can froth. The upside is that it grinds the beans for you and you can preset how much espresso it dispenses.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine for home use. Still trying to figure out how to brew a great cup of espresso. Trial and error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    closest to commercial i have ever used - brilliant

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has ALL the right features...acts like a commercial machine...small enough to sit on any counter. excellent purchase - would recommend to anyone who want to be able to make their own espresso like a barista.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Espresso machine

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a great cup of coffee. I really like having the grinder built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it almost everyday. I love it! Had some difficulty learning all the things that come with the machine but overall so happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coffee

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love espresso make my day active. Specially going to my work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No fuss espresso, americano or latte

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss espresso, americano or latte. One month in - hope the machine holds up for the hefty price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    had the best ratings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great better than starbucks lattes and expresso's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Ignore the price. Buy it!. You’ll enjoy it in the long run. Stop going to Starbucks everyday and buy this. This product is especially good if you have a lot of people over who drink coffee!.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Babe!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Babe!! We are using this machine on a daily basis. it has been 1.5 years since we bought it and still working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect coffee with perfect machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great purchase. Worth it for money. Super happy the way it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device once you get the tuning right and are able to find the beans that work for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is wonderful! It requires you to know what you are doing - do get ready to learn a thing or two before you get that perfect cup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays itself off over time

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of spending $7 a day at Starbucks, it adds up pretty quick so this was on sale and took the plunge. Got to say I'm beyond impressed with making it all at all super quick for work.

    I would recommend this to a friend