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Customer Ratings & Reviews

$643.00
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The comparable value is $699.95

Customer reviews

Rating 4.8 out of 5 stars with 3207 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers love the product's Ease of Use. Many users appreciate how straightforward it is to operate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 3,207 reviews
  • Rated 5 out of 5 stars

    Awesome expresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t wait to get this in. I set it up in a matter of minutes, read the quick start, and off I was to making my first cup of espresso. Absolutely love it, the flavor is amazing and also the steamer for the milk. I will definitely use this everyday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far liking it. It’s good quality and easy to manage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Espresso maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best espresso maker for the price point. I have been eyeing this espresso maker for years and finally pulled the trigger and went for it… it was $100 off and said let’s Go!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid built quality product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid built quality product. Works exactly as advertised and has made our morning coffee way more delicious and enjoyable. A little on the expensive side, but looks solid built hope it will last a lifetime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coffe maker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with my esspresso coffer maker. The coffe turns out great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso is a necessity

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes learning a skill to use. Once you perfect it you can make some amazing espresso with this machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in its class!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality espresso machine, for years we wanted to buy this model. We don’t regret getting it, so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made, instead of wasting money on buying coffee drinks I can make them at home and save some money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea about brewing coffee or making espresso's. I just knew I liked them. This machine does everything and makes a great cup of coffee. You can pay less, or even more. But if you want to learn how to make a good cup, this one will do the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dreamed of this for years…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead I spent a fortune at Starbucks on espresso. Now I make one as good or better at home and I couldn’t be more happy with this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing just buy it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product got it as a gift for me wife, now we both use it everyday lol would recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Starter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best starter for expresso making at home. I highly recommend watching a few YouTube videos on the technique though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this espresso every day. It’s very easy to clean and easy to use. It’s sturdy and so far, it works as it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great expresso

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a great machine to make expressos . Reminds me the expressos from back home Portugal

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works. But do your research first

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research on this espresso machine as well as others and what people on Reddit recommend as a starter. - the grind is pretty average as people say, it’s the same burr grinder from the Smart grinder pro. The grind quality is ok but it makes clumps. I have to go back with a WDT and break the clumps. The grinder ALWAYS has like 0.2-0.3 grams of coffee that doesn’t come out. I have to pump the lid open/close to push the rest of the grind out. A single dose hopper should fix that. The tamper is too small. The 53.3mm ramps are Amazon should fit perfectly. That’s it for negatives. Everything else is great such as being able to program your own shot volume, steam wand works once you learn the technique. And it’s not that loud. I chose this over a gaggia classic pro and separate grinder because I prefer the breville look on my kitchen counter more than the commercial look of gaggia

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice unit

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Does a great job. Not so much when needing to make a lot of drinks if you have a lot of guests.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lacks Consistency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Breville BES820XL of 10 years with the newer Barista Express Machine. I'm 6 weeks in and I'm not impressed. My issues are mainly around inconsistencies. For instance, the grind never gives me even close to a consistent amount of coffee. Also, I can never get a double shot from the machine. Sometimes I'll get 1/2 an ounce, other times 1 ounce, but never 2 ounces. I always have to press the double shot twice to get even close to 2 ounces. I've even reprogrammed the double shot to the maximum amount of time it will let me program it to. I've reached out to support, who are very slow to respond and there only comment to me was to check the power in my house. I never had an issue with my old Breville. I will say, I do love the built-in grinder, but I wish it was consistent.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV250121BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 5 out of 5 stars

    Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new espresso when our family comes over it’s the highlight of the day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I been using it not for about 6 months and its the best coffee i have ever drink. 100% recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent coffee machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this coffee making machine ! We love coffee and this one makes amazing nice fresh coffee ! If you are a good coffee drinker and like elegant cappuccino or lattes or expresó or beyon it’s just great !

    I would recommend this to a friend