Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 12574757
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the product's fantastic espresso quality, ease of use, and overall excellent performance. They also appreciate its effective grinder, optimal pressure, competitive price, and sleek design. However, some customers note that the noise level is a bit high, the steam wand can be problematic, and cleaning is cumbersome.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Espresso quality
Best Buy of the year
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine does exactly what the reviews said about it
I would recommend this to a friend - Pros mentioned:Espresso quality
Excellent Espresso Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend loves this espresso machine! She says its comparable to the espresso machines at Starbucks!
I would recommend this to a friend - Pros mentioned:Espresso quality
This has no warranty. None
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes great coffee, but don't buy it; the warranty does not exist. It started to leak after 6 months and they say don't bring it back to BestBuy, call Breville. I opened a case 2 weeks ago and got an automated reply that I would get a response within 2 days. Nothing since. No updated on the portal. Calling them gets routed to an automated callback system due to "system issues" and they never call back. Google this, this same issue has been going on for over a year. Breville do not honor any warranties. Now I need to go through my credit card to look for a refund there.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231118BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
- Pros mentioned:Espresso quality
Save money!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic machine, stops my wife from buying coffee 12 times a week
I would recommend this to a friend - Pros mentioned:Espresso quality
Nice one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great coffee with Cream on top from the beans. Best maker I ever bought.
I would recommend this to a friend - Pros mentioned:Pressure
Best Lattes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Had issues finding the right pressure but now it’s fantastic.
I would recommend this to a friend - Pros mentioned:Espresso quality
Easy to use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent espresso machine for those not Barista level!
I would recommend this to a friend - Pros mentioned:Ease of use
Great coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee, easy to use, multiple setting. Very happy with purchase
I would recommend this to a friend Five stars expresso machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best expresso machine I ever use, I been using expresso machine for a long time, never last me more than 3 more, terrible quality, I bought a Breville expresso machine 2 years ago still works like the first day
I would recommend this to a friend- Pros mentioned:Espresso quality
Good expresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This expression machine is the best investment I did coffe is excellent
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the machine for about a months and Iove it.
I would recommend this to a friend - Pros mentioned:Ease of use
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far excellent machine great coffee taste easy to use, I couldn’t be happier!
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, easy to use and good shot, good for beginner
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent Expresso/Cappuccino Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, performs as advertised. Easy to use, should have bought it years ago!
I would recommend this to a friend - Pros mentioned:Espresso quality
Exelente expresso machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelente expresso machine. I love the way to make mi coffe.
I would recommend this to a friend - Pros mentioned:Grinder
I’m happy to be enjoying great coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very pleased with Best Buy service and I love my Breville Barista express
I would recommend this to a friend - Pros mentioned:Ease of use
I love it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I use it every day. It's easy to operate and clean.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great coffee for beginner baristas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker! Starts working bad when you make a more than 2 cups of coffee
I would recommend this to a friend Quarantine Coffee Necessity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first real expresso machine. After hours of research we went with the barista express and after almost a month of daily use we have zero regrets. This machine has a small learning curve and delivers a true coffee shop experience in the comfort of your home! We ended up buying the Breville mini knock box after realising it’s the only needed accessory that didn’t come in the box.
I would recommend this to a friend- Pros mentioned:Espresso quality
Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely in love with it!!! Finally I can drink real espresso ☕️
I would recommend this to a friend