Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 12574757
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the product's fantastic espresso quality, ease of use, and overall excellent performance. They also appreciate its effective grinder, optimal pressure, competitive price, and sleek design. However, some customers note that the noise level is a bit high, the steam wand can be problematic, and cleaning is cumbersome.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Espresso quality
Overall the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best espresso machine you can invest hands down
I would recommend this to a friend - Pros mentioned:Overall performance
Great espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso machine, makes much better latte than Starbucks.
I would recommend this to a friend Perfect espresso maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Should have bought a long time ago.
I would recommend this to a friend- Pros mentioned:Espresso quality
Best coffe maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best investment in kitchen. Every day get great coffee.
I would recommend this to a friend - Pros mentioned:Espresso quality
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, makes tasteful different coffees
I would recommend this to a friend Dial in
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great just what I need. Dialing in is a little tricky but still getting used to the machine
I would recommend this to a friend- Pros mentioned:Ease of use
Best Cup of Espresso you can make at home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Espresso Machine. Very easy to use and clean up.
I would recommend this to a friend - Pros mentioned:Espresso quality
Pricey but sooo worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With quality beans this machine can make espresso as tasty as your local barista. Set up takes a bit of time (cleaning and ensuring you are using it properly) but it is one and done and sooo worth it. I have purchased maybe 10 Breville products and like this machine, they are terrific quality and dependable. You will love this machine - just stick with it as you learn the ropes in the early days of ownership.
I would recommend this to a friend - Pros mentioned:Espresso quality
great espresso maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great espresso maker just takes time to get the espresso just right
I would recommend this to a friend - Pros mentioned:Overall performance
Great Coffee Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife as a gift and she loves it.
I would recommend this to a friend - Pros mentioned:Pressure
Great for a coffee lover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Been wanting to get one. It's worth every penny that we spent
I would recommend this to a friend - Cons mentioned:Steam wand
Not worth the $$$$
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it hard to clean, the steam wand is wonky, and the machine slides too much when you tighten the porta filter. I like the DeLongi better. This one would be OK if it was like $400... but way overpriced IMO.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We'll definitely pass that along to the appropriate people. We are continuously trying to improve our customer's experience.
- Pros mentioned:Ease of use
works great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use, easy to clean. use the pressure filters
I would recommend this to a friend - Pros mentioned:Espresso quality
A little pricey but good...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There's a learning curve but once you get the hang of it, great coffee! Tip, don't buy beans in stores. Get fresh roasted or roast yourself for best results.
I would recommend this to a friend Great espresso maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Breville, took a little while to get used to as this is our first espresso machine but it’s very easy to use. I would like the water reservoir to be a little larger and maybe the temperature to be a little hotter for my tea (or maybe I need to figure that out). The setting for the grinder is nice as well!
I would recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite the fact that I calibrated it and used the same coffee beans, automatic tamper, coffee distributor the machine does not always give the same amount of liquid coffee, one day after 8 or 10 attempts I finally left it calibrated and the next day it is totally decalibrated, it has been a frustration and a waste of coffee that I am thinking of returning it, I thought it would be fun to make my own espressos but it has only been frustrating
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV251229BBMR-3. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
- Pros mentioned:Overall performance
wife loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for my wife and she just loves this machine
I would recommend this to a friend nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this machine a few weeks. Have come to the conclusion that I made the right choice . very easy to get set up for my taste and type of coffee the simple easy dump feature is awesome don't have to smack it to get the puck out.Not cheap but worth it.
I would recommend this to a friend- Pros mentioned:Espresso quality
GREAT MACHINE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product for its price point. Works well, good quality parts. Makes excellent coffee. Slightly labor intensive to keep clean but easy to do.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well built. Great to look at. Makes awesome coffee.
I would recommend this to a friend