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Customer Ratings & Reviews

$649.00
Save $50.95
The comparable value is $699.95

Customer reviews

Rating 4.8 out of 5 stars with 3211 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers find value in the product's fantastic espresso quality, ease of use, and overall excellent performance. They also appreciate its effective grinder, optimal pressure, competitive price, and sleek design. However, some customers note that the noise level is a bit high, the steam wand can be problematic, and cleaning is cumbersome.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 3,211 reviews
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Great Coffee Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine works great, easy to make an espresso. It can fit in kitchen or a small coffee shop. Love this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Easy to use and great tasting coffee!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily learn to be a better Barista than a star$$$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. It took a little practice to get the grind and dose correct but, that's what learning to be a experienced barista takes. Steaming the milk took very little practice to get a really great hot foamy milk. And, thanks to all the espresso videos on YouTube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. You just need to find the right grind for each brew and off you go. Been saving so much making coffee at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Starbucks, better than Keurig, better than any coffee house, better than Mr. Coffee, better than De’Longhi. For coffee instead of espresso this machine had an 8oz water option/ americano

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly addicting product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product increased my ability to have wide range of my daily espresso based drinks. Steam power is great for frothing. The best thing is single and dual layered espresso pods, which you can have different grounded coffee beans. You can also have whole coffee beans for your own grinding preference or use ground coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Feeling like a Barista!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Its makes good coffee like a pro! Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally I got this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm addict to coffee and looked for a espresso machine few years ago, I purchased one from another brand at $200 price range, but I wasn't quite satisfied with it, finally I got this one for about a month, very satisfied, it requires some practice to choose grind size, temp pressure. Overall, it's an excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 3 out of 5 stars

    Not for me!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I was so excited to make my own espresso’s. Wish I didn’t make this purchase especially for the cost. Machine is well built and beautiful however I have found out espressos are difficult and this machine is not easy to get a great espresso

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 5 out of 5 stars

    Coffe every day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best investments me and my girlfriend has made so far. I’m not much of a coffee drinker, but those who are will be missing out if they don’t own one of these. It makes just the right espresso shot(s) if you know how to operate the machine. Every penny spent was well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Grinder

    Rated 3 out of 5 stars

    Ok Espresso machine for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok once you program it. I bought a cheaper delonghi espresso machine a couple years ago and it produces a better crema and the milk frother is way better. This machine barely can froth. The upside is that it grinds the beans for you and you can preset how much espresso it dispenses.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine for home use. Still trying to figure out how to brew a great cup of espresso. Trial and error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    closest to commercial i have ever used - brilliant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has ALL the right features...acts like a commercial machine...small enough to sit on any counter. excellent purchase - would recommend to anyone who want to be able to make their own espresso like a barista.

    I would recommend this to a friend
  • Cons mentioned:
    Steam wand

    Rated 1 out of 5 stars

    Expensive machine that doesn’t always work

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this machine 4 months when the steam stopped working meaning it wasn’t getting hot anymore. Kept calling the Breville ppl and they will give u the run around. U have to be persistent and keep calling. They wanted me to descale. I’m like common sense says the water gets hot but the steam doesn’t so it’s not the temp and the machine isn’t used enough to need to be descaled. I descaled. Called back and they said they needed to watch me descale via video chat. Such a waste of descaling packets. It didn’t work as I figured it wouldn’t. Then they kept trying to get me to adjust and increase the temp. Also don’t work. Finally by like the 4th or 5th call they sent me a label to send machine to be fixed. Was never told what was wrong with it after it was sent to Cali and fixed and sent back to me. Oh and call center is out sourced so it’s hard to underatand ppl. And they don’t know the machine either. They reading manual to tell u how to fix it. It’s a joke. I only had this for 4 months when steam stopped getting hot. And I barely used it. Maybe once or twice a week. But if ur machine quits working be sure to get it fixed before warranty is up!!!

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience. brevilleusa

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, coffe taste depends on the beans you put on and the level of grind.

    I would recommend this to a friend
  • Pros mentioned:
    Grinder

    Rated 4 out of 5 stars

    Espresso machine

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes a great cup of coffee. I really like having the grinder built in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it almost everyday. I love it! Had some difficulty learning all the things that come with the machine but overall so happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Coffee

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love espresso make my day active. Specially going to my work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No fuss espresso, americano or latte

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss espresso, americano or latte. One month in - hope the machine holds up for the hefty price.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    had the best ratings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great better than starbucks lattes and expresso's

    I would recommend this to a friend