Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 12574757
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the product's fantastic espresso quality, ease of use, and overall excellent performance. They also appreciate its effective grinder, optimal pressure, competitive price, and sleek design. However, some customers note that the noise level is a bit high, the steam wand can be problematic, and cleaning is cumbersome.
This summary was generated by AI based on customer reviews.
No more Starbucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE it. We’re always looking forward to wake up. Have yet to master the ART of milk frothing for a state of the ART latte. No more Starbucks ! We had it now for a month, put to work at least for 4 lattes a day!
I would recommend this to a friendBreville espresso machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I love this new machine. I use it everyday. You do have to learn to adjust your grind to get the right brew but after a few tries it’s been amazing.
I would recommend this to a friend- Pros mentioned:Ease of use
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent espresso machine, easy to use and good price. good coffee every time
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Definitely buy if I’m price range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not hard to set up or use. Tastes is amazing, and steamer works wonderfully
I would recommend this to a friend Coffee/Expresso Machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is excellent for making large quantities of coffee, the machine is a little pricey to be used for making one cup of coffee a day. The expresso has a great consistency and a great taste.
I would recommend this to a friend- Pros mentioned:Espresso quality
Mixed feelings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this machine.. it’s beautiful and makes amazing coffee but I haven’t had luck with durability. I don’t use too often and the first one lasted a year before it stopped working. Best Buy replaced it and I decided to go for the same exact one but now it stopped working after one month :(
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BB210330-RS-6 ? Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Awesome machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This espresso machine is a mother’s day gift for my wife. She absolutely loves it. She is a coffee drinker and after trying this machine she said drinking coffee will not be the same again. She swear she will not drink coffee unless brewed by this machine
I would recommend this to a friend
Fantastic Coffee Machine
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] This machine has met all of my expectations, and is not hard to clean and maintain. The quality of my brew is consistent.
I would recommend this to a friend- Pros mentioned:Overall performance
Good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Really good. Mmmmmmmmmm
I would recommend this to a friend Great Home Espresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to curb the amount of trips to Starbucks my wife used to take and it is working well. Takes a brief learning period but excellent results for a fraction of the cost. Can be a little messy at times with the grinding but overall a great product.
I would recommend this to a friend- Pros mentioned:Espresso quality
Good!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent item of very good quality and construction
I would recommend this to a friend HAPPY WITH THE COFFEE MAKER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my partner. I am so glad i did. He is learning every day on how to make customized coffees. I do not drink coffee and because this is complex to use i now have an excuse not to make him coffee every morning.....woot woot!!!
I would recommend this to a friendBaerista
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You MUST know how to operate and Maintain this product as in descale how, proper cleaning procedures and tamping once you have learned how to adjust the grind and weight it is a baristas at home getaway
I would recommend this to a friend- Pros mentioned:Espresso quality
Milk Frother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Milk frothed should be better ... for the price, waiting 30 seconds for the frothed to work is ridiculous. Other than that, Breville quality is top notch as always
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Perfect espresso machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment! saving me trips from coffee shops.
I would recommend this to a friendOverall GREAT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only improvement needed is the burr action has a tendency to clog as beans do not flow down evenly unless you rapidly tap the bowl side until grind is finished.
I would recommend this to a friend- Pros mentioned:Espresso quality
It'll save you from having Starbucks everyday
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly this is an all in one for any coffee lover. I've never had better home made coffee before this.
I would recommend this to a friend - Pros mentioned:Espresso quality
coffee
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we enjoy coffee house espresso every day with this machine
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Awesome Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine makes great espresso and is pretty easy to use. Materials are high quality and easy to clean. I'm very happy with this purchase.
I would recommend this to a friend - Pros mentioned:Espresso quality
Great coffee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good coffee machine makes little messy but overall great
I would recommend this to a friend