Customer Ratings & Reviews
- Model:
- BES870XL
- |
- SKU:
- 12574757
Customer reviews
Rating 4.8 out of 5 stars with 3211 reviews
(3,211 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the product's fantastic espresso quality, ease of use, and overall excellent performance. They also appreciate its effective grinder, optimal pressure, competitive price, and sleek design. However, some customers note that the noise level is a bit high, the steam wand can be problematic, and cleaning is cumbersome.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Señora
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me encanta eficiente y un sabor al café diferente, Buena marca
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best caffe machine . Excellent product I recommend
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Breville Barista Express
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker we have ever had! Super good flavor in a cup! Highly recommend paying a little more for a super machine!
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Phenomenal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m saving so much money on coffee already. Love this.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Coffee ☕️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase and love the different drinks that can be made.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Espresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great espresso maker with a lot of features. You can fine tune the grind and amount dispensed. The steam wand has very good power and temp making great foam a breeze.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
MUST HAVE!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS MACHINE!!! I havent gotten a single problem and will continue to use it
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Espresso Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good espresso , however I wouldn’t consider it beginner friendly and wouldn’t get it if you are rushing out the doors and need a quick coffee . For those who are barista it’s perfect .
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Rated 5 out of 5 stars
Yummmm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love coffee? Love espresso? Get this to dump into your coffee to really jumpstart your day!
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the automatic Krups Expresso maker for years. The difference in the taste is amazing. The extra effort is totally worth it.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Solid purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took us few days to how to get to most of it, now that we know how to use it we love it!
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Where to even begin...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After about 9 months of owning this machine, the machine started leaking all over the counter. Sent in for a warranty repair. Received the machine back and it no longer had temperature control or water flow control. The only way you could get it to extract was to press the program button. The hot water feature would run until the whole tank drained out sending a mess of hot water all of the counter and floors if you were not standing there to manually turn the machine off. Sent the machine in again and was replaced with a refurbished machine. 4 months later the grinder stops working on the refurbished machine. After all kinds of ridiculous instructions like taking apart the entire grinder (bolts, washers etc.) and running rice through it, they finally accepted it back for another warranty repair. Just received the machine back and I do not think they did anything as the grinder still does not work. After all the money that was spent on this machine, you would think that it would last more than 9 months. Also, if I wanted a refurbished machine, I would have bought one. I paid for a brand-new machine but am now stuck with a refurbished machine. Our house will never have another Breville product in it.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. We do see that you're currently in contact with a representative via email. Thank you for allowing us to look into how we might resolve the issue for you.
Rated 4 out of 5 stars
Good espresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very decent espresso machine. I have a problem with the size of the trace, coffee gets everywhere after grinding. It is just very expensive espresso machine- which I hope is good quality.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great expresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little loud but works great, does what it says and makes my regular coffee even better with the expresso. Recommended.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Terrible Customer service and will not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is fine but there are some missing parts, specifically the cleaning accessories are missing even though the manual and the box show these are included. I called Breville customer service, the rep is extremely rude and telling me I can only get two of the size missing parts. I told I need to speak to her supervisor and I have not received a call back. The Breville rep is obviously in India and has heavy accent and bad phone connection. First she told me my box doesn’t include the cleaning accessories because I bought a displayed item from Bestbuy. When I told her my item was actually shipped from bestbuy’s warehouse not displayed item, she replied “if you say so.” The Breville rep is incompetent and extremely rude. Why can’t an American company actually hire someone in America and can speak English? She didn’t even know where Colorado is, and told me my mailing address is not in her system.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Good to use if you know much about coffee
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was so fast. I got it just a day after order. This espresso machine is so sensitive. I have to adjust everything to make it extract a fine espresso. But the machine itself functions very well.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Beats Nespresso
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace our Nespresso and this was a huge upgrade. Coffee taste better with fresh ground beans.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend- Pros mentioned:Grinder
Rated 5 out of 5 stars
Best Machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Breville espresso machine lasted more than 15 years. This ine is an upgrade with the built in grinder. It takes a few tries to get the right grind and pressure, but it is well worth the price! Hopefully this machine lasts just as long.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice great nice awesome dddddddhhghhhvvttdcgijjjjj
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
GREAT
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, the best of the best!!!!!!!!!!!!!!!
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend













