Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 12574757
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the product's fantastic espresso quality, ease of use, and overall excellent performance. They also appreciate its effective grinder, optimal pressure, competitive price, and sleek design. However, some customers note that the noise level is a bit high, the steam wand can be problematic, and cleaning is cumbersome.
This summary was generated by AI based on customer reviews.
You can make all kind of coffees
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great to make all types of coffee From espresso to American
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband love it he can get his own starburst at home!!!!
I would recommend this to a friendBest espresso I've ever had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is excellent! Well worth the money. 5 stars!
I would recommend this to a friendGreat barista starter espresso machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps getting stuck the metal filter to the machine after you’re done with your espresso but other than that is reliable and pretty simple.
I would recommend this to a friendBest coffee so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you really want a delicious espresso, buy a Breville!
I would recommend this to a friend- Pros mentioned:Espresso quality
Espressso
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This espresso machine is fun and a learning experience if your getting into espresso and the craft totally recommend it.
I would recommend this to a friend - Pros mentioned:Espresso quality
Coffe machine rick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent my coffe machine I love my machine for espresso, late , capuchino any Coffe an té I make in my súper machine
I would recommend this to a friend Terrible Customer Service Experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is fantastic. However, no long after I purchased it from BestBuy, it went on sale, also through BestBuy, for substantially less. They refused to price match as I didn't notify them until only a few days after the return period had ended. I have 2 chat agents, and 2 customer care agents a chance to help and none would. As a customer for nearly 30-years that has never asked for a price match, or even a refund or exchange, I would have hoped for a small exception to be made. Instead you have lost a customer. I will never shop here again.
I would recommend this to a friendNot the espresso machine you’re looking for!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Genuinely not happy with this machine. It’s not unreliable, the espresso just isn’t hot and nowhere near the 200 degrees they claim it is. I even tried to bump it up to 208 degrees using the methods shown in their help videos, but the end result was exactly the same. I would love to make Americano’s every morning, but the fact that it isn’t hot, and there appears to be no way to get it to give you just hot water makes it impossible to do with this machine. I thought this would be a great option because of the coffee grinder, but I was wrong, I have gotten better results from a $100 espresso machine and a $30 grinder. Understand I do not rule out that this particular until might be defective, but it certainly isn’t working right.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .The water is heated to 200 degrees F, which will result in espresso at +/- 160-170 F. Please make sure to preheat the filter/portafilter and cup/mug to ensure the espresso isn't being cooled by those items.
Espresso?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not reached the potential pressure for Espresso manual doesn’t help. Had to you tube
No, I would not recommend this to a friendGreat Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything with a snap. My Wife loves it!!
I would recommend this to a friendBreville Espresso is the home standard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but well worth the cost on sale with the a BestBuy Rewards bonus. It will take some getting used to for sure.
I would recommend this to a friend- Pros mentioned:Espresso quality
Coffe machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It make great expresso but it Brooke down in less than a year
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220124BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Excelente Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love My Expresso Machine. Great taste to your expresso
I would recommend this to a friendGreat machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because I know others who own and love this machine.
I would recommend this to a friendLike having a Starbucks at home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good espresso machine if only the steamer is a little bit faster then this could be the perfect espresso machine.
I would recommend this to a friendHot cups of joe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is cool but pricy. Gonna take a lot of cups of joe to makeup the difference.
I would recommend this to a friendGood buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great everyday coffee machine. It takes a while for the frother to start though so br patient
I would recommend this to a friendExcellent espresso...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent espresso machine... fantastic flavor....
I would recommend this to a friendthe best espresso machine, very profoessional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was better to have a larger water tank since you may have to refill it once a week for normal use (one coffee per day).
I would recommend this to a friend