Customer Ratings & Reviews
- Model:
- BES870XL
- |
- SKU:
- 12574757
Customer reviews
Rating 4.8 out of 5 stars with 3211 reviews
(3,211 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the product's fantastic espresso quality, ease of use, and overall excellent performance. They also appreciate its effective grinder, optimal pressure, competitive price, and sleek design. However, some customers note that the noise level is a bit high, the steam wand can be problematic, and cleaning is cumbersome.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Pressure
Rated 3 out of 5 stars
A 6-Week Odyssey to nowhere
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My hubby bought me this machine for my birthday. I've been using automatics, and he has no idea how coffee machines work, so he didn't realize it was a semi-automatic. But I was game to step up my coffee routine and learn how to do it this way, even knowing it was going to be more work and time. I have one capp a day, so not a big deal. I read many of the very helpful reviews here, and I knew there would be a learning curve. I spent the next five weeks watching video after video, buying a distributor/tamper (gamechanger for finally getting pressure), buying fresh roasted beans locally, reading the manual, taking 9 pages of notes and keeping track of my daily tries, timing, grind changes, temp changes, and I never got a yummy cup of coffee from this. I drink capps, so the milk and stevia do help mask it, but I would taste the plain coffee and even when the pressure was right (that took weeks) and the flow and crema looked good, the coffee tasted sour. I kept buying accessories hoping to get it right. I even took a barista class online! I found myself feeling a pit in my stomach as I approached the machine instead of a happy feeling. I'm so relieved that we could return this thing (THANK YOU, BEST BUY!!!). I'm not a coffee connoisseur. I just want a good capp that I don't need a laundry list for the multiple steps needed to pull a good shot...even if I could pull one. Maybe this was one faulty. I sure gave it my best shot. Lots of folks love this machine, which kept me going on my journey. I kept thinking, "there's got to be a delicious cup of coffee in here somewhere!" I also know people have been frustrated by it. I never wanted to throw it out the window LOL, but I'm so happy to go back to a press-the-button machine.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
- Pros mentioned:Espresso quality
Rated 4 out of 5 stars
Good overall
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement for an older Breville espresso machine (from ~18 years ago) which started having issues with its buttons. While this offers more features (mainly the integrated bean grinder), the materials it is made of do not seem to have the same quality feel. It also weighs less, despite being physically larger. As for the features, the grinder, once you have spent some time setting it up, is a great addition and the espresso function makes good coffee every time. The part I am disappointed in, and it may be that I just need more time to work out the best way to use it, is the steaming wand. I cannot get the nice foamed milk that I could get from the older machine (which had a different design of wand). Overall, I am happy with it so far.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Espresso
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best espresso ever. Easy to use and gives you the best results.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use, Espresso quality
Rated 5 out of 5 stars
Easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The espresso machine is easy to use. Coffee taste could well moderated. Overall satisfied by this product.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
GREAT Espresso Maching
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I first bought a DeLonghi and didn't like it. For the same price I bought the Breville and is excellent!! What I like best is the froth it makes. It is simple to use and you can change how fine you want the grinds, the amount of grinds for both 1 shot or 2 shots, and a gauge to let you know if your settings and tamping are good.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Excellent Value and Performance.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my wife as a gift because she had an older espresso machine and wanted an upgrade. It has worked great and its a very good value for the quality we have received. She was able to elevate her barista skills and is very pleased with this unit.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Expert Opinion
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a coffee snob admit it takes a lot to impress me. I roast my coffee and teach others about the process with this machine. I won't bore you with all of it's features and benefits but just wanted to say that if you appreciate these sort of things you will be happy you got this machine. If you just want to push a button and expect quality and invest in your knowledge base regarding everything coffee this is for you.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
An Excellent Espresso Machine!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is one very good espresso maker. I am two months into using it on a daily basis, and so far it performs as expected. Professional grade, and the built quality is excellent. The only downside from my perspective is the water tank size. Even though it's sufficiently large, the machine's water consumption is high. The tank needs be refiled frequently, and the bottom tray cleanup also becomes a pain. Overall, a great coffee maker.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Great for real meaning of coffee test .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My best thing bought it ever from best buy , I used it often it changed my understanding of the meaning of real coffee. You have to be patient to learn how to use this great machine. This is not for lazy persons if you are lazy then back to the coffee maker .
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
awesome espresso machine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ive owned one for 3 years and use it everyday. ive purchased 2 for gifts also. its well made and works very well also very satisfied with it.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Grinder
Rated 5 out of 5 stars
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I read several reviews and I could tell the reviewers were hard core coffee snobs and not easy to please. They loved it. I have had one for 2 1/2 years and can't tell you how much I love it. Better than StarbuXXX. I use good quality bean in a dark roast. I have people begging for iced cappuccino's in the summer. The grinders in these machines are better than others. Try hershey's dark syrup in a cappuccino . You'll be in love!
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
García Breville
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this coffee machine it’s the BEST! Can make your own caramel macchiato! I highly recommend this coffee machine if you love coffee and also can make lattes or hot chocolate with steamed milk for your kiddos!
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Breville Barista
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Breville Barista is incredible, it has high quality. Durable excellent product I really recommend !!!
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
It's An Investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the machine for over 3 1/2 years and its the best machine ever and with no problems. It has saved tons of money. This is not an expense, it is an investment if you are a coffee drinker. I saved $8 a day from this. Make the math.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Nice if you love coffee
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice machine. Saves a lot of money compared to buying at stores. It grinds the espresso fresh then makes it seamlessly. Very good value for an everyday product. Easy to clean
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Stop thinking about it and Get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this machine for over 3 years and it’s still brewing. This baby gets used every single day. I make 3 (one each) coffee's every morning before we leave for work. Highly recommend it!!
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Grinder
Rated 5 out of 5 stars
Coffee Lover's Mom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a Christmas gift for my daughter. She was very excited and she loves it. No need for her to visit the $$$ coffeeshop now. This gift will save her so much money.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get up early in the morning and none of the coffee shops are open I love my espresso machine
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Pressure
Rated 5 out of 5 stars
Hesitant at first...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this machine because I was spending too much money on Starbucks americanos. At first I was a bit frustrated because I was using non pressurized baskets (which are harder to use for beginners) when I switched to pressurized the shots were perfect and even better than Starbucks. This machine will definitely pay for itself.
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Perfect cup!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First espresso machine and with the bean grinder integrated makes at coffee making a breeze. I’m now my own barista no more inconsistent coffees for me
This review is from Breville - the Barista Express Espresso Machine with 15 bars of pressure, Milk Frother and integrated grinder - Stainless Steel
I would recommend this to a friend













