Customer Ratings & Reviews

Purchased for restaurant use and it has not failed. Going on 1 year of constant use.

Love it !! Great expresso machine !!!!!!!!!!!!!!!!

I love this espresso machine. This is the second one that I've owned. So easy to operate. Highly recommend this model.

This is soo easy to use and brews the perfect espresso everytime. Im a tea lover while my wife is a coffee lover. Regardless we get amazing lattes no matter what we love. At first the price kinda scared me but it has been worth every penny!

Pricey but so worth it!! I buy whole beans from Whole Foods & can make myself my favorite drinks!! Very easy way I saved a lot of money drinking coffee out & became more sustainable by limiting the disposable cups!

All of my electronic purchases are from Bestbuy. The items are in excellent quality and are above my expectations. I love shopping with Bestbuy and I always will.

A little tricky to get right, but makes great espressos now. Frothing the milk is the key.

Best thing ever! Great coffee maker and really simple to use.

This is a great at home product, I once owned a coffee shop with a huge $15,000 espresso machine, while this product is not the same cost, it does deliver a great finished product for much much less. I would recommend this for the at home connoisseur. With a few extra accessories and coffee product, this is as good if not better than a big box chain product.

Excellent product, very satisfied with it!!!Excellent product, very satisfied with it!!!

Great entry-level espresso machine. Quality, simple to use machine.

Better than the previous model, I had the previous model for +10 years and this machine made a few great changes that I love. Really enjoy the hot water dispenser for making americanos. Cups fit nicely to do direct shots instead of losing valuable sips from shot glasses. The bean hopper holds a decent amount and is easier to clean. Overall I really enjoy it!

Best expresso machine. My family have one that have 5 years and still works like the first day.

This is my second one of these and that's because they are fantastic! My first one lasted about 6 years, with daily abuse of about 5-6 espresso per day before it had power issues. I love the manual control and the steam/pressure is great too. My only complaint is (same for both units) that I sometimes find water on the counter behind the unit and I am unable to determine specifically why this happens (like am I allowing the tray to overfill or perhaps its not seated correctly), however find no common cause which I could correct. I would recommend this specific model to anyone who wants to make fresh ground espresso or americanos at home! Since original purchase, I find I am a "home" coffee snob now, used to visit the big "S" multi times daily, now I dread when I am away from home and have to order out.

So this was a present for my wife and she uses it twice a day. I did some research online and this came up as one of the best for 2019 in multiple different website tests. Its not cheap, but not the most expensive either and has good features. I think it takes a while to test out all the different options and variations to make your perfect cup of coffee, but you'll have fun trying !

Can’t go back the keurig!!!! Love this machine!!!!

I bought this when it went on sale. I’ve saved a lot of money by not buying Starbucks each morning and instead making our own Espressos. It’s paid for itself. I should gotten it sooner, even if I had to pay full price.

This is the coffee machine we finally in love with and use all the time. We have tried various cheaper option but this worth the price if you are coffee lover

This machine freakin awesome! The coffee comes out great! I have people come over and the first thing they ask for is for a cup of coffee. It awesome to wake up and not drive somewhere extra and spend extra money when you have your own coffee shop right inside your house. The machine is great. Recommend it for everyone!!

Have had this for about a month. So far I am loving it. There is definitely a learning curve so you have to be patient but overall I love it. Really great quality espresso machine.