Customer Ratings & Reviews

I replaced my Breville BES820XL of 10 years with the newer Barista Express Machine. I'm 6 weeks in and I'm not impressed. My issues are mainly around inconsistencies. For instance, the grind never gives me even close to a consistent amount of coffee. Also, I can never get a double shot from the machine. Sometimes I'll get 1/2 an ounce, other times 1 ounce, but never 2 ounces. I always have to press the double shot twice to get even close to 2 ounces. I've even reprogrammed the double shot to the maximum amount of time it will let me program it to. I've reached out to support, who are very slow to respond and there only comment to me was to check the power in my house. I never had an issue with my old Breville. I will say, I do love the built-in grinder, but I wish it was consistent.

Wanted a machine that would make good drinks and would last. Expensive but like everything you get what you pay for. Makes great drinks. It took my wife a few weeks to get through the manual and experiment enough to get the right combination for herself, but now she makes two or three a day, which saves us 9 to 10 dollars a day as apposed to buying fancy drinks at the coffee houses. Getting lots of use.

this coffee pot is a great value. I know make my wife's coffee at home and she loves it. She could not believe how good this coffee maker made coffee. the built in grinder makes it super easy to use. worth every penny!!!!

This machine has lived up to my expectations. I spent several months researching for the best espresso machine to have at home. I purchased the Geek Squad protection plan just in case something happens in 1-2 years but so far it has been amazing with no issues!

Takes learning a skill to use. Once you perfect it you can make some amazing espresso with this machine!

I have made many types of hot beverages. The machine is versitle, easy to use and the coffee is very good quality.

After spending exorbitant amounts at Starbucks, I figured it was high time to invest in a good coffee machine! It has been worth every penny, as it has been an even better option than the overpriced Starbucks (or insert your own local coffee shop) drinks!

Great product got it as a gift for me wife, now we both use it everyday lol would recommend to anyone!

Great quality espresso machine, for years we wanted to buy this model. We don’t regret getting it, so worth it.

Best purchase I made, instead of wasting money on buying coffee drinks I can make them at home and save some money

This machine is all you need for great espresso drinks. Read the manual and watch videos online on how to properly use the machine. The quality of coffee beans is also very important. I use Lineage Coffee Roasting from Winter Park, FL.

We love our new espresso when our family comes over it’s the highlight of the day

Love this Machine! I use it almost daily with ease. Great quality Espresso in the comfort of my home. If you are a frequent espresso consumer this machine pays its due without a doubt.

This expresso machine manages to make an amazing end product. The crema that comes out once you dial the machine is outstanding. Easy to use, and easier to clean. The settings are not difficult to figure out. Overall, extremely user friendly.

Best at home coffee shop you can buy!! Mochas, americanos and iced coffee at ease.

This was an excellent gift they completely loved it works awesome.

Solid machine that looks great on the counter. The espresso is all that you would ask of it! Easy operation too. It's not a small insignificant piece of equipment but once you get used to it it is a flash to use!

This was our first espresso machine and I was nervous about buying it and not being able to understand it but it wasn't a problem at all! The directions walk you through the start up process and clearly shows you the steps you take to make espresso. Have already referred it to friends.

Finally found a great machine to make expressos . Reminds me the expressos from back home Portugal

Overall love it, but coffee that comes out is not the best possible. Hard to get the pressure up - because it depends on grind setting, filter used and how coffee is packed. Frother drops a bit of cold water before it steams milk (watering down my milk). The unit looks beautiful and the grinder grinds coffee to perfection (however messy no matter how hard you try).