Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 6291169
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the Barista Express Espresso Machine for its user-friendly design, ability to make coffee shop-quality beverages at home, and integrated grinder. Many customers also mention the durable build quality and money-saving aspect of the machine. However, some customers find it to be expensive and a bit messy to clean.
This summary was generated by AI based on customer reviews.
Great machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because I know others who own and love this machine.
I would recommend this to a friendLike having a Starbucks at home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good espresso machine if only the steamer is a little bit faster then this could be the perfect espresso machine.
I would recommend this to a friendGreat Coffee Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife as a gift and she loves it.
I would recommend this to a friend- Pros mentioned:Ease of use
Great way to make a good latte
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a bit to get the hang of it but it's fun to use. It's easy to use to make a good cappuccino.
I would recommend this to a friend Excellent espresso...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent espresso machine... fantastic flavor....
I would recommend this to a friendFrustrating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We tried several varying grinds and never go the gauge to hit the correct pressure. After barely two months, with the pressure gauge fluctuating each time, the gauge stopped working altogether. Would not recommend this machine.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Please run the following pressure test. Put the 1 cup dual wall filter into the portafilter. Next, put the cleaning disc into the filter. If your cleaning disc has a hole in the middle, please wrap it with a bit of plastic-wrap before putting it in the filter. Lock the portafilter into the group head. Press the 2 cup button. The gauge will eventually rise to the 9-bar (11:00) position or higher.
If the gauge moves, the issue isn't the machine, but the shot prep. Whether the gauge moves or not, we'll be happy to help you. Just file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV250922BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Bought brand new and got a used machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give less stars than 1 I would!! This store must have awful management like 99% of all Best Buy’s l, but this one tops the cake in all of my experiences. I purchased this item as a Birthday present for my wife and I was excited to give her a brand new espresso machine, at least it was SUPPOSED to be brand new!! When we opened it and started putting it together we noticed there was water in the container. Then we noticed there was still residue of coffee in the trays AND the filter was already installed and wet. I paid for A BRAND NEW machine and that is not what I got. I will NEVER buy from this location and I’ve sworn off this company before but I thought I’d give them another chance and yet again, it was a huge mistake and disappointment. I’m even a TTS member but I will be canceling that now as I will never buy from this company again!
No, I would not recommend this to a friendGreat machine, difficult to master
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Hard to get espresso range just right now matter how much adjusting and hearing you do.
I would recommend this to a friendthe best espresso machine, very profoessional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was better to have a larger water tank since you may have to refill it once a week for normal use (one coffee per day).
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best coffe machine, I love making coffe to my family
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t work at all smh not worth the price don’t get
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Makes delicious coffee!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved how simple it is to use. I am able ti make my shaken expresso at home and tasted amazing!
I would recommend this to a friend Amazing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth every penny. The steamer is just perfect too!
I would recommend this to a friendCoffee
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love espresso make my day active. Specially going to my work
I would recommend this to a friendSo many issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it for 2 years and I had so many issues! I've tried EVERYTHING. If I could go back I would just say stick to bustelo instant coffee instead. So expensive and difficult to get a perfect or decent shot of Expresso. ABSOLUTELY NOT WORTH IT!
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Great machine, good espresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grinder can be a little temperamental but in the end all works well.
I would recommend this to a friendGreat for mocha
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great coffee and small enough to put anywhere.
I would recommend this to a friend- Pros mentioned:Espresso quality
Just get it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra money. Ive tried others and returned it. This one will exceed expectations
I would recommend this to a friend Great Expresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyable device. Only critique...some of the grounds don’t remain in the portafilter.
I would recommend this to a friend- Pros mentioned:Ease of use
Love!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I’m very happy with how it works. I prefer it much over the nespresso
I would recommend this to a friend