Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 6291169
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Barista Express Espresso Machine's fantastic espresso quality and ease of use. Many appreciate its overall performance and integrated grinder. Some customers have noted minor drawbacks such as the steam wand functionality, noise level, and cleaning process.
This summary was generated by AI based on customer reviews.
Best coffee so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you really want a delicious espresso, buy a Breville!
I would recommend this to a friendBad frother
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok espresso machine, easy to use but frother is terrible on it and that’s why I’m returning it
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Buyer Beware!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My machine worked great for a little over a year. Now it's leaking and doesn't get up to pressure! I have no money to fix this expensive piece of crap! Please don't waste your money! They're built to break after the warranty runs out!
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV251121BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Great Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does everything with a snap. My Wife loves it!!
I would recommend this to a friend- Pros mentioned:Espresso quality
Coffe machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It make great expresso but it Brooke down in less than a year
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV220124BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Great barista starter espresso machine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keeps getting stuck the metal filter to the machine after you’re done with your espresso but other than that is reliable and pretty simple.
I would recommend this to a friendFor experts only
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine was too complicated to use, had to return it. Unless you are ready to weight your coffee every time you going to make yourself a cup, don’t buy this one
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Excelente Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love My Expresso Machine. Great taste to your expresso
I would recommend this to a friendBreville Espresso is the home standard
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but well worth the cost on sale with the a BestBuy Rewards bonus. It will take some getting used to for sure.
I would recommend this to a friendHot cups of joe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is cool but pricy. Gonna take a lot of cups of joe to makeup the difference.
I would recommend this to a friendGreat machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought because I know others who own and love this machine.
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My and my family love this product. really wonderful.
I would recommend this to a friendGreat Coffee Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife as a gift and she loves it.
I would recommend this to a friendGood buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great everyday coffee machine. It takes a while for the frother to start though so br patient
I would recommend this to a friendLike having a Starbucks at home.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good espresso machine if only the steamer is a little bit faster then this could be the perfect espresso machine.
I would recommend this to a friendExcellent espresso...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent espresso machine... fantastic flavor....
I would recommend this to a friendOK so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work fine so far, longevity is the big question.
I would recommend this to a friendMeh. Inconsistent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If inconsistency is what you’re after, this is your machine.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review. It is true that there is a learning curve when learning to pull espresso. Should you continue to experience issues, just reach out to us at 866-273-8455. We'll be happy to help troubleshoot.
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best coffe machine, I love making coffe to my family
I would recommend this to a friend- Pros mentioned:Ease of use
Great way to make a good latte
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a bit to get the hang of it but it's fun to use. It's easy to use to make a good cappuccino.
I would recommend this to a friend