Customer Ratings & Reviews
- Model:
- BES870XL
- SKU:
- 6291169
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Barista Express Espresso Machine's fantastic espresso quality and ease of use. Many appreciate its overall performance and integrated grinder. Some customers have noted minor drawbacks such as the steam wand functionality, noise level, and cleaning process.
This summary was generated by AI based on customer reviews.
the best espresso machine, very profoessional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was better to have a larger water tank since you may have to refill it once a week for normal use (one coffee per day).
I would recommend this to a friendAmazing machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth every penny. The steamer is just perfect too!
I would recommend this to a friendGreat machine, difficult to master
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good. Hard to get espresso range just right now matter how much adjusting and hearing you do.
I would recommend this to a friendBought brand new and got a used machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give less stars than 1 I would!! This store must have awful management like 99% of all Best Buy’s l, but this one tops the cake in all of my experiences. I purchased this item as a Birthday present for my wife and I was excited to give her a brand new espresso machine, at least it was SUPPOSED to be brand new!! When we opened it and started putting it together we noticed there was water in the container. Then we noticed there was still residue of coffee in the trays AND the filter was already installed and wet. I paid for A BRAND NEW machine and that is not what I got. I will NEVER buy from this location and I’ve sworn off this company before but I thought I’d give them another chance and yet again, it was a huge mistake and disappointment. I’m even a TTS member but I will be canceling that now as I will never buy from this company again!
No, I would not recommend this to a friendGreat machine, good espresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grinder can be a little temperamental but in the end all works well.
I would recommend this to a friendGreat for mocha
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great coffee and small enough to put anywhere.
I would recommend this to a friend- Pros mentioned:Ease of use
Makes delicious coffee!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved how simple it is to use. I am able ti make my shaken expresso at home and tasted amazing!
I would recommend this to a friend Coffee
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love espresso make my day active. Specially going to my work
I would recommend this to a friendGreat Expresso
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyable device. Only critique...some of the grounds don’t remain in the portafilter.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! Feels like a professional machine!!!!
I would recommend this to a friend- Pros mentioned:Espresso quality
Just get it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the extra money. Ive tried others and returned it. This one will exceed expectations
I would recommend this to a friend - Pros mentioned:Ease of use
Love!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. I’m very happy with how it works. I prefer it much over the nespresso
I would recommend this to a friend Happy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice we never use it. Kinda one of those things I always wanted and well there it is.
I would recommend this to a friendDisappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall was not able to adjust expresso liquid volume to more than 15ml , despite following instructions.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV260120BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
- Pros mentioned:Espresso quality
Fantastic!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made machine. Wife makes the best coffee amd this machine only makes them better.
I would recommend this to a friend Super easy to use espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can use beans or grounds. You can steam the milk within a minute. Only bad thing is the noise, it gets pretty loud.
I would recommend this to a friend- Pros mentioned:Espresso quality
Real Italian coffee at home
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been using this for a few month and now I can say I have the best coffee at home
I would recommend this to a friend The Idea is Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine would calibrate correctly so I couldn’t use it.. it wouldn’t pour espresso at all so I think I got a bad machine. I had the touch one before and have always loved Breville products!
No, I would not recommend this to a friend- Pros mentioned:Espresso quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great best one on the market so far it is heavy duty i loke the build
I would recommend this to a friend Buyer beware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I started to notice the unit is leaking after only 3 months. I called Breville and after troubleshooting with the rep through video call. She created the ticket and have me send it in. I send it my 3 months old with little usage, almost brand new unit, and the unit they send back to me after the repair was not my original unit. I’m very sure its refurbished unit because the stainless looked very old and rusted. Definitely not what I expected from Breville. It’s an expensive unit and you would expect it to last longer or at least don’t screw me up Breville. Very disappointed. It would be my last purchase item from Breville.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV241114BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.