Customer Ratings & Reviews
- Model:
- BES870XL
- |
- SKU:
- 6291169
Customer reviews
Rating 4.8 out of 5 stars with 3164 reviews
(3,164 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the Barista Express Espresso Machine's fantastic espresso quality and ease of use. Many appreciate its overall performance and integrated grinder. Some customers have noted minor drawbacks such as the steam wand functionality, noise level, and cleaning process.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Enjoy the coffee machine wity family
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its perfectly coffe maker for beginners and people who has some experience with kind of style make Espresso.
I would recommend this to a friend Rated 3 out of 5 stars
Ok machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to set up to the proper level, if you have enough patience than this is for you, also I found the machine at half price and they could not price match it so had to return it so I could get it at the lowered price
I would recommend this to a friend- Pros mentioned:Espresso quality, Grinder, Pressure
Rated 5 out of 5 stars
A Beloved Member of Our Coffee-Loving Family Since
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Breville Barista Express has been part of our family since June 2020, and it’s still going strong! For a household of coffee enthusiasts with four children to keep us on our toes, this machine has become an essential part of our daily lives. From early morning wake-ups to late-night projects, it has consistently delivered café-quality coffee right in our kitchen. The integrated grinder ensures our beans are always fresh, filling our home with that irresistible aroma every morning. The 15-bar pressure creates rich, creamy espresso shots that rival any coffee shop. And the milk frother? It’s a favorite for making silky lattes and cappuccinos that the whole family enjoys—even the kids love helping make frothy hot chocolates! Beyond the incredible coffee, this machine has brought us moments of connection. It’s where sleepy parents start their day together and where we share laughs over afternoon coffee breaks. Despite daily use, it has held up beautifully, a testament to Breville’s quality. Cleaning is simple, and maintenance is a breeze—perfect for our busy household. If you’re a coffee-loving family looking for a reliable, high-quality machine that will stand the test of time, the Breville Barista Express is worth every penny. It’s not just a coffee maker—it’s a memory maker.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
A must buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and easy to use. Will help you to reduce frequent Starbucks trips.
I would recommend this to a friend Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have exchanged this item twice, third time was a charm. Though, I have a hard time keeping the shots pulling correctly - it tends to have a lot of creme in the espresso shots. Could be user error, but it works ok for me.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t work at all smh not worth the price don’t get
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV251231BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Rated 2 out of 5 stars
Loved it, but cracking!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been loving my Breville Barista but today while steaming milk the plastic heat shelf broke. I’m so disappointed. I’ve only lightly used it, as I live alone, since purchasing in September. It also makes a constant ticking noise, which I’ve heard is an indication that a toggle sensor is failing. I’ve taken such delicate care of the machine, that I just can’t believe it’s already failing. For or the cost, I expected so much more.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV221128BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
- Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You don't know what it is to drunk Coffee until you get it this espresso machine
I would recommend this to a friend Rated 3 out of 5 stars
Beautiful to look at, however did not meet my expe
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m disappointed about the milk frosting part. There is little to almost no foam comes up when I frost the milk for my cappuccino. I have tried all different kinds of milk and followed all instructions. This item is way overpriced.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for home use. It’s easy to use and works well. Compact and sturdy.
I would recommend this to a friend - Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Great coffee Machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I making coffee very day before go to work!!! The best coffee Machine so far
I would recommend this to a friend Rated 5 out of 5 stars
Great coffee maker
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee maker for home. It’s pretty slow, but makes great coffee. Grinder do not stop automatically or at least we never figured out how to set it up. We checking the amount of coffee and then remove if from under the grinder.
I would recommend this to a friendRated 3 out of 5 stars
First espresso machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Have had the machine for 2 months and the brewing pressure is having problems. Not enough pressure at times. Will contact manufacturer.
No, I would not recommend this to a friendRated 3 out of 5 stars
Breville
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would prefer the oracle to get the perfect taste and not have to determine how much coffee is needed after grind
No, I would not recommend this to a friendRated 2 out of 5 stars
Returned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I watched several videos to obtain information on proper usage of machine before purchase. I did a lot of research on this machine as it has a lot of positive reviews. It never made espresso as it should, and I think maybe something was defective in the unit. I ended up returning it back to store.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Rated 2 out of 5 stars
Not recommended. Too expensive.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee just as good as any other way cheaper machine. Water drips down a tray, what an inconvenient feature, if I knew that I would never have purchased this item. Big, takes too much counter space. I would NOT recommend. You can get just as good coffee for a fraction of the price.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Rated 3 out of 5 stars
For non espresso drinkers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drink espresso daily, 2-4 shots per day. The only coffee I like is Italian roasted brands and I have always had an Italian machine. This Breville machine is good for the regular person who is not demanding. I returned it the next day.
No, I would not recommend this to a friendRated 5 out of 5 stars
Pays for itself in no time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our trips to Starbucks happened way to often so I invested in this machine. It is not totally automated so takes some getting used to but for me that is part of the fun. I now have it down and make great lattes and caps. I plan to expand my drink knowledge soon. I would recommend this based on my first full month of ownership.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
great piece
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome little machine. Love how it works and looks.
I would recommend this to a friend Rated 1 out of 5 stars
Not dor the family on the go
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this becaue my friend love it. However, this machine requires a whole lot of guessing in order to get a good cup. Considering that different beans require different grind setting, getting a consistent good cup of joe on the go is diffcult. Ninja has one that takes all the guess work out of it. I returned this quickly.
No, I would not recommend this to a friend











