Customer Ratings & Reviews

Had it for about a month now. It's worth the money as it has saved my wife plenty of cash from going starbucks. She loves that she can grind her own coffee beans and adjust the number of expresso shots in her coffee. Overall it has been an amazing purchase and has made an amazing anniversary gift.

The Breville expresso is overall the best !!! You can make the best expresso !!!!

This is an excellent coffee maker. Can grind your coffee on the spot for the freshest coffee possible

Fast delivery! Excellent shape, Best price!!! Breville espresso machine.

My wife was a barista previously, and she thinks this is a high-quality machine, one of the best consumer grade.

the best coffee maker on market, its worth every penny

Love this espresso machine. Works really well. Difficult to dial in beans but otherwise no complaints and the price is fair. Only cons is the burr grinder is not the best.

Absolutely love this espresso machine. Takes a few tries in the beginning to really dial in ratios correctly but once you find the sweet spot with your beans it really sings.

I had one for 7 years and just got a new one, weirdly went up 100 or so the last 4 years. Worth.

My wife has been using it for one year now and she loves it!

I love this thing. It does have a little bit of a learning curve but i watched a few videos online and i couldnt be happier with my purchase

This is an amazing product. It’s easy to use and the steam quality is amazing

Loving this machine. Don’t forget to program the espresso shot quantity for both single and double shot.

As zero stars isn't an option- I'm forced to give 1 star. I purchased the Breville in 2014 for home use- 2 espresso drinkers in the household. Good machine while it lasted. I started to have problems with it in mid-2015. The pressure/extraction wouldn't get into espresso range and then the machine would hum and click but nothing more. I was then able to 'trick' it into proper extraction using manual mode. That bought me some time while I called Breville to inquire as to what they could do. I received and email that suggested a pressure test- which I conducted with obvious results. The machine was faulty. I again contacted Breville by phone and talked to Monica. Without asking any follow up information - she told me that it would be $240 dollars for them to service the machine; nearly half the price of a new unit. I asked her if that was the only option. She then offered to sell me a new unit for $500 - which she claimed was a great deal as I was already a Breville customer. That's true- but I am an unhappy Breville customer. There is a difference in that distinction. I politely asked for any other solutions to this problem and she flatly stated, "There isn't any. You can half us service the unit for $240, or you can buy a new unit for $500." I then asked about local, authorized service centers. She informed me that there are no longer any local locations and that Breville now only has one repair location in the entire country (Illinois I believe is what she said). She then asked which route I'd like to go - repair or a new unit. Horrible. For the $500+ I paid when brand new I expected far better product life and much better customer service. I recognize that espresso machines - due to the boilers and pressure required - will not last forever. I roast coffee for a small roaster so I'm familiar with the industry, machine operation and only ever fed my unit the freshest of beans. There is no excuse for such shoddy quality and short lifespan. I can't emphasize enough how disappointed I am in Breville... Their product- and terrible customer service. I recommend any considering this unit to look elsewhere. Find a De Longhi, Gaggia or Ascaso in your price range and go with it. Avoid Breville at nearly any cost.

The machine does exactly what you're looking for no more, no less. Still a bit pricey but much better than some of us equivalent models from other companies

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I use this every day. Take some playing with to get the settings just right. Worth the time to learn

Great machine and very tasteful coffees. Highly recommended

Still trying to figure out how to get the most out of this machine. There is a learning curve, as I have read in reviews before, and I look forward to get better at it as we go along.

Freshly ground, convenience, into the cup. Starting the days off right with strong coffee.