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Customer reviews

Rating 4.7 out of 5 stars with 525 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the excellent espresso quality and the overall ease of use provided by this machine. Users frequently praise its consistent performance and simple, intuitive design. While the majority of feedback is positive, some customers have noted occasional issues with the grinder and reported that the machine can be somewhat loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 525 reviews
  • Pros mentioned:
    Design, Ease of use, Espresso quality
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nothing like espresso in the morning, or during th

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently purchased the Breville Impress Espresso Machine and have been very satisfied with its performance. As an espresso enthusiast, I appreciate the quality and consistency this machine delivers. The espresso shots are rich and flavorful, with a beautiful crema on top, rivaling those from my favorite coffee shops. The design of the Breville Impress is sleek and modern, fitting nicely into my kitchen decor. The machine is user-friendly, with intuitive controls that make it easy to use, even for beginners. I particularly love the precision of the built-in grinder, which allows for customizable grind settings to suit different types of beans and preferences. One of the standout features is the steam wand, which froths milk to a silky, microfoam texture that’s perfect for lattes and cappuccinos. However, it does take a bit of practice to get the technique just right. The only drawback I’ve noticed is that the machine can be a bit noisy during operation, particularly when grinding beans and frothing milk. Additionally, the water reservoir could be larger, as frequent refilling is required if you’re making multiple drinks in one go. Overall, the Breville Impress Espresso Machine is an excellent investment for any coffee lover. It combines ease of use with high-quality results, making it a great addition to any home barista’s setup. Despite a few minor inconveniences, it delivers impressive performance and delicious espresso every time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Breville espresso express impres

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent espresso machine that’s easy to learn I’ve been using the Breville Barista Express Impress for a while now, and it has completely changed my coffee routine. The Impress tamping system makes the process much easier and more consistent, especially if you’re new to making espresso at home. I was able to pull good shots after only a little practice. The built-in grinder is convenient and lets me adjust the grind size to dial in different coffee beans. The steam wand also does a great job creating smooth milk foam for lattes and cappuccinos. The machine feels very well built and looks great on the counter. It does take a little time to learn the settings and keep it clean, but that’s expected with a quality espresso machine. Once you get the hang of it, the results are excellent. Overall, I’m very happy with this purchase. It makes rich, flavorful espresso, saves me trips to the coffee shop, and has been reliable in daily use. I would definitely recommend it to anyone looking to make café-quality drinks at home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Grinding machine and tamping are not strong and ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not grind well and the tamping method does not produce good results all the time sometimes the coffee granules get stuck on it.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      Please accept our apologies for the inconvenience and allow us the opportunity to correct the situation. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/new-community-case?language=en_US&region=us&brand=breville with a subject line of BBUSA240119-RS-2 . Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively, you can send us an email to askus@brevilleusa.com and include the same information. brevilleusa

  • Pros mentioned:
    Design, Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great espresso machine all around. User friendly.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Espresso quality is equivalent to cafe quality. Very easy to use. As long as you follow instructions everything will be easy as butter. Sleek modern design with high quality plastics and stainless steel metals. Tray is dishwasher safe and the machine cleans itself with cleaning tablets. There is little to none to complain about with this machine. Loved it so much bought it twice! Once for my ex and another for my mother.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Exceptional Espresso Experience!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Barista Express Impress Espresso Machine from Best Buy seven months ago, and I couldn't be more thrilled with my investment. This espresso machine has truly transformed my coffee-making routine and elevated my morning ritual to a whole new level. First and foremost, the machine's design is a standout feature. It exudes a premium look with its stainless steel finish, which not only adds a touch of elegance to my kitchen but also feels incredibly durable. The intuitive interface and user-friendly controls make it a breeze to use, even for someone like me who's not a professional barista. The quality of the espresso it produces is nothing short of exceptional. The built-in conical burr grinder ensures that I can always use freshly ground coffee beans, resulting in a rich and aromatic shot of espresso. The customizable settings allow me to fine-tune the grind size, shot volume, and extraction time, so I can create the perfect brew tailored to my taste. One of the standout features of the Barista Express Impress is the precise temperature control. It consistently delivers the right water temperature for brewing, which is vital for extracting the full flavor from the coffee beans. The steam wand is another delight; it froths milk beautifully, enabling me to craft lattes and cappuccinos that rival those from a high-end coffee shop. Maintenance is surprisingly easy, thanks to the machine's removable drip tray, water tank, and drip spout. Cleaning is a breeze, and the machine alerts you when it's time for a thorough descaling. I also appreciate the fact that it comes with a comprehensive manual and plenty of online resources, which have helped me master the art of espresso making. Seven months in, and my Barista Express Impress Espresso Machine is still performing flawlessly. It has become an indispensable part of my daily routine, and I can't imagine starting my day without it. If you're a coffee enthusiast looking for a high-quality espresso machine, I wholeheartedly recommend the Barista Express Impress. It's a true game-changer, and I'm one happy and caffeinated customer!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Amazing Home Espresso Machine!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Breville Barista Express Impress for a few weeks, and it has completely transformed my coffee routine. The brushed stainless steel design is sleek and modern, making it a stylish addition to my kitchen. It’s perfect for both beginners and experienced baristas alike. The machine is easy to use, with a built-in grinder that ensures fresh coffee grounds for every cup. The tamping feature is a game-changer, making it effortless to get the perfect espresso shot with consistent pressure. Frothing milk is a breeze, too, and I’ve been making café-quality cappuccinos and lattes at home. Highly recommend this machine to anyone serious about their coffee!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Steam wand

    Rated 5 out of 5 stars

    Nice Machine - Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breville Impress does a great job, pretty easy after the setup period which was s little frustrating but lots of good videos helped make it happen. Easy to operate now with consistent “Long Coffee” each morning now. Steam wand is a learning process, and you need to diligent in cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Espresso Maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso maker is fantastic! Great for a beginner, the Barista Express is an awesome machine for making cappuccinos, espresso, chai tea and more. It's easy to operate and is a very nice looking device!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Overall performance

    Rated 5 out of 5 stars

    I shoulda bought one of these a long time ago!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Works very well. Making a good expresso drink takes skill & practice though. Don't presume things will always go perfect, you do have to read the manual and learn how to become a skilled barista. I highly recommend this model. Automatic or manual dosing options, love the grinder and once you have your specific grind dialed it, you are well on your way to making great lattes that you no longer need to spend $6-$7 for a cup at Starbucks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great Coffe

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Coffe, every morning we make coffe. I love the taste and the easy way to prepare coffe every morning .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great espresso machine! It is straightforward to use. Once you get it set just right it gives you a consistent good espresso every time! Set up was easy. If you want a consistently good espresso, latte, cappuccino, etc. this is a really good option. It is much quieter than other machines I have had when grinding the beans. The steam wand can be a little loud if you are using it in the wrong position, but that is expected.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality

    Rated 5 out of 5 stars

    Great espressos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re an espresso lover who has been on the fence about buying the Breville, do it. This machine has completely changed my morning routine. The built-in grinder makes everything so convenient, and once you dial in your beans, the espresso comes out rich, smooth, and with a beautiful crema. The steam wand also works great for lattes and cappuccinos, and after a little practice I was making drinks that honestly rival my local coffee shop. There is a slight learning curve at first, but that’s part of the fun. The controls are easy to use, the machine looks beautiful on the counter, and it feels very high quality. It’s perfect if you want café-style coffee at home without spending thousands on a professional setup. I can already tell this machine is going to save me so much money compared to buying coffee out every day.

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Speed

    Rated 5 out of 5 stars

    Love my machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super amazing espresso making! Pulls an amazing shot and its super quick to make your drink once you get the hang of it!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality, Overall performance

    Rated 5 out of 5 stars

    Great All-in-One Machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works exceptionally well, and the grinder built-in is really well built, it works vetter than our separate handheld coffee grinder. Milk steaming is a bit of a left handed activity, as its controlled by a knob that's not easy to access with your left hand, for those that are right-handed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Espresso Machine – Great Coffee at Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the Breville Barista Express Impress. It has a beautiful design, feels well-built, and makes it easy to prepare rich, flavorful espresso at home. The built-in grinder and assisted tamping make the whole process much simpler and more consistent. The espresso has great flavor and crema, and the machine heats up quickly. I also love having the ability to adjust the grind and extraction to my preference. Overall, it’s an excellent espresso machine for anyone who wants café-quality coffee at home. I would definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Espresso quality
    Cons mentioned:
    Grinder

    Rated 5 out of 5 stars

    If you LOVE coffee, this machine is for you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Breville Barista Pro offers some really great features for the at home barista, and coffee enthusiast, such as the Thermojet technology and the four hole steam wand. The unit requires some patience to get dialed in, but once you have down, it makes some amazing coffee. If you dont want to learn the craft of espresso, you may want to consider the Breville Impress version because it takes out a lot of the guess work. One thing I learned about this unit is that there is an “inner” grinder setting which I needed to adjust to get the correct grind for the coffee I was using. After watching many videos, and a lot of wasted shots, I think I’ve got it! Overall, I am very happy with the unit and would recommend it to others. A few upgrades I wish the unit would come with is a lever instead of a dial for the steam wand control, a bottomless portafilter, and a dosing cup. Hope this review helps!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality, Speed

    Rated 5 out of 5 stars

    Great for the beginner home barista

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised to open it up and find everything i needed to easily pull a next level shot of espresso. Once you have it dialed in with the beans of your choice the machine doses automatically and pull the shot automatically keeping the morning routine quick. Loving it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Totally Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m totally blown away by this compact espresso machine. It is very thoughtfully and skillfully made for those who want a quality espresso with the least amount of effort. Assisted tamping mechanism is what makes all the difference. Fantastic job Breville!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday it is amazing and Self explanatory

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Espresso quality

    Rated 5 out of 5 stars

    Couldn’t be happier!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am IN LOVE with this machine! I had been looking into purchasing an espresso machine for months before finally buying the bullet. I was intimidated and unsure if I would be able to properly use one as I had been using one button coffee machines most of my life. Let me tell you, this machine is easy to use and makes a PERFECT shot of espresso every time. The price point was a little high but I decided to go for it anyway and I have not regretted it at all! Best Buy ended up putting it on sale for $200 less a few weeks later and they honored the new price and gave me a refund for the difference. If you want a powerful, reliable espresso machine that is easy and intuitive, buy this one for sure!

    I would recommend this to a friend