Customer Ratings & Reviews
- Model:
- BES878BTR1BUS1
- |
- SKU:
- 6423172
Customer reviews
Rating 4.7 out of 5 stars with 601 reviews
(601 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Barista Pro for its ability to produce very good espresso and its ease of use. The rapid 3-second heat-up time is also appreciated, along with the overall performance and adjustable grinder. While the design and price are seen as positive aspects, some customers find the machine to be rather large.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Barista Approved
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Owner of this machine for 1.5 years now & no complaints. Did a lot of research & finalized this purchase not to buy an automatic coffee machine , more so for a manual barista approved coffee machine. The model under this lacks in two things that are essential in pulling a perfect shot of espresso. 1) the steamer has 3 holes , model under this only one hole in its steamer. More steaming power is very necessary. Tho I feel like maybe the included jug could be upgraded. 2) when you press start there is a timer/ countdown. I weigh my shot while timing it. Helps me dial in perfect shot tho you can buy a weight that has timer + scale for a couple hundred bucks. I keep up with the maintenance it prompts me to make. No issues. I make sure milk never gets inside the steamer. No issues. I buy high quality beans from local coffee shop not grocer. Very necessary to buy high quality beans , if you can “single origin” I’m done writing buy it if you want to nerd out. Bye.
I would recommend this to a friendRated 3 out of 5 stars
Good machine but…
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on 11/27/23 and let me tell you! At first I was going to return it because I thought it was faulty. I followed the instructions and it would not let me do the initial flush and it would beep for 2 sec and it would want to start over. I had to wait almost 2 days and retry it and it worked. I read on Reddit that these can have an issue with the initial flush but over all after that it works great.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I use it daily and video support with the QRF is very helpful.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best for home Barista
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for Barista and give much better control bean and pressure than my old Delonghi Magnifica XS.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super expresso Machine. Know i can make my pro coffe at home and save money
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Espresso is not coffee Be Careful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice espresso maker.... But it DOESNT MAKE COFFEE!!!! I purchased this as a present for my brother’s family and to my surprise it DOESNT MAKE A CUP OF COFFEE.... why would anyone want a fancy coffee maker that doesn’t make coffee?
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Best espresso I have ever made
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money! Once you nail the dosing the flavor and aroma that comes out of this machine is to die for!
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tasting cappuccinos! No longer have to buy $5 ones at the coffee shops...well worth the cost and ultimately will save you mulah.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent espresso machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine! Easy to use with the lcd display. I like the machine but BBY offers only 2 year replacement but I would have liked 4 years.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Perfect coffee every time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. If you can get this model on special it’s a steal.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Expresso Coffee Maker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great expresso coffee maker. My wife and I are enjoying using it for our morning caffeine wake-up.
I would recommend this to a friendRated 5 out of 5 stars
Best buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good. I been using it for 5 months with no problem.
I would recommend this to a friendRated 5 out of 5 stars
Caffeine for your energy legs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife has been hopped up on caffeine while raising kids with extreme vigor. This thing is amazing.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friend- Pros mentioned:Espresso quality
Rated 1 out of 5 stars
N/A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst decision I have ever I made I called Beeville to give me an Advice to make the best shot using Peet's beans Because I spent more than 2 months trying and following YouTube to make the best shot ( I only drink pure espresso shot without Adding sugar or Milk) , So the shot should be smooth and balanced between bitterness and sourness And to do that you should know to set the internal grinder and the external grinder with the dose of grind beans and the temperature and how to distribute and prepare the basket ( double dose ) and then you should weigh the beans and put 18 grams in to get 36 Ml coffee in a period between 30-35 seconds To learn all that alone with any YouTube official channel from Beeville, It took with me more than 2 Months and waist a lot lot of beans without getting and satisfied results I called Breville Twice to fix this issue and I suggested to add a simple way to fix it ( on their website there is recipes ( if their expert do it using Starbucks beans and peets Esspreso Forte beans they will fix the issue) 3 months before I bought different brand ( on November 2020) , it was amazing machine) in 3 days and learned everything from one channel on YouTube and I am enjoying the best coffee with the previous machine Now the time due to return Breville pro and I am still suffering I wish Best buy offer me to get 60% of the price and send it back
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210412MR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Rated 5 out of 5 stars
4 shots a day
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great. We use it everyday. Only complaint would be i wish it would hold more beans.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Classy look. Don’t hesitate to get a version with the screen to be able to trouble shoot. No 5 stars as frothier doesn’t purge after use like higher end models do . We’ll see how long it lasts.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Barista pro
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is OK. I was not able to master decaffeinated drink using grinder.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Rated 5 out of 5 stars
Great product! Highly recommended!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son enjoys latte this was the perfect gift for him!
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this unit for my son. He reports it is exceptional. Luke’s the new digital controls.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Must Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Item!!! These coffee maker is the best highly recommended
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
I would recommend this to a friend



