Customer Ratings & Reviews
- Model:
- BES878BTR1BUS1
- |
- SKU:
- 6423172
Customer reviews
Rating 4.7 out of 5 stars with 601 reviews
(601 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Barista Pro for its ability to produce very good espresso and its ease of use. The rapid 3-second heat-up time is also appreciated, along with the overall performance and adjustable grinder. While the design and price are seen as positive aspects, some customers find the machine to be rather large.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Failed just after two years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First of all I love this product I'm just not happy with having paid so much for this Item that it will stop working just after two years. I always followed the instructions but will now have to consider another purchase pay more for another brand or risk Breville failing agian.
This review is from Breville - the Barista Pro with a ThermoJet heating system, 3 second heat up time and precise espresso extraction - Brushed Stainless Steel
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240423BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.



