Customer Ratings & Reviews
- Model:
- BES880BSSBUS1
- SKU:
- 6203022
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Barista Touch Espresso Machine for its ability to produce great coffee and its ease of use. The integrated grinder and touch screen features are also appreciated, along with the overall design and performance of the machine. While the price may be a concern for some, and the noise level is noticeable, the positive aspects of the machine seem to outweigh these drawbacks.
This summary was generated by AI based on customer reviews.
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product with great coffee tastes. Lots of water required and bulky
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee machine ever!!! Super easy to use! I feel like a pro barista
I would recommend this to a friendnice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great product. does what it suppose to with ease!!
I would recommend this to a friendBreville - Barista Touch Automatic Espresso
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of difficult to twist the handle to insert and remove but other than that works great. Coffee tastes amazing!
I would recommend this to a friendThe features are amazing if you’re crazy about cof
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy cool features and so easy to use the touchscreen works
I would recommend this to a friend
Overheated
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for my brother and it ended up overheating. Luckily the company has good customee service and is sending a replacement for the item. Ive read online that people have similar issues. Hopefully the next one will not have this issue
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience with the appliance. Thank you for allowing us to resolve the situation for you. Please reach out if other issues or questions arise. We'll be happy to help.
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay, kinda hard to dial in. Milk frothing is hard to achieve good microfoam.
I would recommend this to a friendGood quality,bad experience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you looking to make your coffe without issues,without challenges or without youtube lessons than this coffee machine not for you.
No, I would not recommend this to a friendGreat gift, flashy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Bought it as a gift for my husband. Wish my coffee cupe fit under it though. And I have to watch the milk steamer because it often overflows w very little milk or creamer in it. My husband loves it thiugh. He drinks espresso. For the money, a cheaper one would do the same thing.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .If the steamer temperature is too high and/or there is more than the maximum amount of milk in the jug, the milk will overflow. Please try either reducing the amount of milk, or reducing the temperature. This should resolve the issue for you. If you continue to experience issues, please feel free to send us an email at askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Great espresso
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but over great espresso machine. A bug step up from my previous Nespresso machine.
I would recommend this to a friendcoffee lover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.still trying to perfect a little bit of a learning curve to get it to your personal taste
I would recommend this to a friendAmazing product, terrible customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE the machine. This is a review for Best Buy's price match policy. Apparently, you only have 15 days to have your item price matched, as opposed to plenty of other stores where the time period is a month or more. We purchased this 18 days ago at full price, only for it to go on sale for a whopping $200 off today. We tried to get a price match, but the policy says we're three days overdue and no one will help get us anything back — not even a store credit. I was told I can purchase a "Best Buy Plus" membership to extend this period to 60 days on future purchases, which is insane. I won't be doing that. Again, great product that I HIGHLY recommend, but I would not buy it from Best Buy...
I would recommend this to a friendbad product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When switching the machine on the following error appears on the display: Start Up error Please contact Sage customer support An error has occurred during start-up Error Code: ER05 Contacted service support, no response
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV221201BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Broke slightly after the two year warranty was up.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grinder broke slightly after I had it for two years and it was out of warranty. I sent it in for repair at Breville. They charged me $330.00 and it still isn’t working. I get about a quarter cup of coffee and it tastes horrible. I am going to try a different company.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240916BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally.
Great coffee, questionable build quality.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great coffee, but does not hold up all that well. For over a grand, I expect a coffee maker last a long, long time.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231127BBMR-4. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Breville Barista Touch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Barista touch is a great product, I definitely recommend
I would recommend this to a friendPerfection needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this recently, and having trouble getting espresso timing right. Minimum water run is set for 15 seconds, which is too much water. Need to perfect it to Italian mini shot. Any recommendations are appreciated! Rep please call me :)
I would recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://www.breville.com/us/en/support/breville-support.html with a subject line of BV210409MR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
So glad we purchased it! Should have done it soone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a great purchase! We have had our eyes on this machine for quite some time. We finally bought it and immediately agreed after our first cup of coffee that it was worth every penny!! If you are on the fence - no need to be! We are beyond happy and every morning coffee feels like a luxury!
I would recommend this to a friendGreat until it isn’t
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re having constant issues with this machine. First one we bought didn’t work after setting everything up. It would only grind a tiny amount of beans and realized the grinder was faulty. We returned it no issues with Best Buy and was able to exchange it for one that worked great…until it didn’t. We’ve had it two months and noticed it wasn’t producing enough pressure for an espresso. And the suddenly….the same grinding issues as the first machine. Now it’s out of its return window and I have to go through Breville directly. I love Breville but this has just been a disaster of a machine from day 1.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV231228MR-4. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Too much manual work for my preference
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much manual work. We ended up getting the Delonghi that does all automatically for you, especially the pressing of coffee ground.
No, I would not recommend this to a friend