Customer Ratings & Reviews
- Model:
- BMO870BSS1BUC1
- SKU:
- 6362515
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Combi Wave 3 in 1 convection microwave, especially its air fryer function and ease of use. Many appreciate its overall performance, convenient size, and powerful microwave capabilities. However, some customers have expressed concerns about the high price and extended heating time, while others noted the cleaning process and clock display could be improved.
This summary was generated by AI based on customer reviews.
Highly recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent uses and space saving, ideal for small kitchens.
I would recommend this to a friendBreville 3 in 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying are Breville. Our old microwave was 28 yrs old and not efficient. Everything works well.
I would recommend this to a friendmicrowave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best microwave I have ever had. It cooks wonderful
I would recommend this to a friendNot recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I left this review on the Breville website but they rejected it, so I'll put it here. Which also really disappointing that they don't want honest feedback. "My wife and I received this as a gift expecting to consolidate our from 3 appliances to 1. We delayed in setting it up and now Best Buy will not accept a return. Do not purchase this microwave combo. For the price point, this should be a wonderful addition to the kitchen but they microwave doesn't even work properly. It heats food unevenly and doesn't even perform to what a bargain microwave would. The airfryer and the toaster oven are extremely inefficient, just use your oven. We now have a $500 hunk of metal that we don't want to use." I hate to say this because it is such a nice looking microwave combo and I want it to be great but it just isn't. I heated up a frittata this morning in the microwave (for like 3 or 4 mins) and the plate was scorching hot, the sides of the frittata were sizzling but the center was about as cold as it was when I took it out of the fridge.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Versatile
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really worth buying! Healthy way to cook quick meals.
I would recommend this to a friendGreat microwave, not good air fryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing microwave, great oven feature, not a good air fryer feature.
No, I would not recommend this to a friend- Cons mentioned:Price
Do not buy this!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up August 23, 2020. I used it for a microwave only, but bought it to have an additional oven. I used as an oven once and it worked great. Within a month I tried it again. It didn't heat. I thought it was my error but tried it multiple times and although it says it's preheated, it's ice cold. Absolutely not worth the money. For the size, I should have paid $100, not over $400. It's out of the return window but still under warranty. I notified the company and they are shipping a new one after I send this one back.
No, I would not recommend this to a friend Controls stopped working after a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for just over a year and then the control panel went out. Wasted time with Breville's customer support for them to let me know that they don't sell parts for it and the best they can do is give me 25% off another Breville product. Shipping it to them and paying their tech to fix it would likely cost more than we orignally paid for it. No thanks.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your disappointment. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
I can't believe I spent around $500USD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought in in 2021 and only lasted 2 years. First food was not hot enough when I microwaved it, i had to set timer for 3 minutes to get hot. Then it took long time for food to get cooked. And lastly it completely stop working, the buttons stopped responding and the dial too. Now this almost $500 appliance has to go to the garbage. And of course I contacted customer service and there was no help, for a technician to take a look was around 250usd. No way i am wasting money for the machine to work again. I know one thing for sure that never again Breville!
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240405BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item months ago and were enjoying until it started randomly shutting off completely while plugged in. Seems like a wiring issue. Disappointed!
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV2400528BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Failed after 2.5 years - expensive paperweight.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great while it worked. Lasted about 2.5 years and then threw an error code and stopped working. Called Breville and they offered a 30% off a new unit or to have it shipped in and for me to pay to fix it. I understand that the warranty is only 1 year, but when paying for a high end microwave I expect to it last more than 2.5 years.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV2400528BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Lasted just under 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2yrs 10 months ago and its already broken and needs repairs. It now blows the home breaker immediatly after turning on microwave to cook. I understand the capacitor needs replacement for somewhere around $200. The soft close stopped working before 1 year. The oven and air fey features are not that good. Not recommended for the 3 year expected lifespan.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240308BBMR-5. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Air fryer did not work well, & the microwave broke after a couple years. So disappointing for this brand
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Worst Appliance Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible!!! Heat’s unevenly, soft close broke after 1 year, started short circuiting and tripping kitchen grid when you press start requiring multi trips to basement fuse box. This went on for a year before it finally died! Save your $$ and buy something else.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Breville Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 2 years. Now it wont do anything. The display lights up but none of the buttons are working adn it wont turn on. For 500 dollars it should last longer than 2 years.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240417BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Waste of money.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heating element stopped working. So no more air fry and no more baking. Now I have a $500 microwave. Dumb.
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US®ion=us&brand=breville with a subject line of BV240311BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. Alternatively you can send us an email to askus@brevilleusa.com and include the same information.
Unhappy recipient of an expensive gift
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was raw or burned. Retuned the item after 3 or 4 disasters
No, I would not recommend this to a friendBrand response from Breville Consumer Support
Posted .We're sorry to hear of your experience. Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.