Customer Ratings & Reviews

I generally love Breville products. This "improved" grind control coffee maker SUCKS. The beans don't drop into the grinder properly, the calibration doesn't work, the customer service from Breville has been terrible

Terrible machine. Doesn’t make “hot” coffee and the bean hopper is continually plugging up. I went past Best Buy’s return date by a week and they wouldn’t take it back. Save your money

Grinder is weak point of the system. The grind delivery portion broke causing clogs & the grinder jammed frequently requiring clean out. Returned the coffee maker for a refund.

This coffee maker is not good at all. The grind setting is minimal and it doesn’t keep all grinds in the basket. Very poorly designed by Breville. I’ve purchased a number of their products and this is by far my least favorite.

Coffee is weak regardless of adjustments made. Only way to get strong coffee is to override the grind feature. Cleaning basket and shoot after each use is time consuming.

First unit kept over flowing cups and wouldnt shut off. Exchanged for a sexond unit that stopped griding after a month. Total waste if time. Look elsewhere.

Unfortunately, I had to return it because it malfunctioned but Best Buy customer service was helpful.

Watery coffee everytime. Beans dont automatically fall into grinder. Its a lot of work for the price, and bad quality

Great machine, exclent results, easy use and maintenance

Only purchased a week ago, so I can speak to longevity. But we love this coffee maker. The only reason I didn't give it 5 stars is that when making a single cup, you have to use the gold filter. If you use a paper filter, which is an option with this machine, the coffee drains through a bit slower & the machine doesn't keep the drain from the basket into the coffee cup open long enough, leaving 1-2 ounces of coffee in the basket. You can manually depress the shut off at the bottom of the basket to let most of that additional coffee to flow into your cup. I just use the gold filter for single cups & it works fine. I haven't done any of the calibrations this machine allows to the grind. With the medium roast coffee I'm using this makes a perfect cup using a #3 grind setting & #8 for the strength setting.

Makes good coffee and does the job. However, the carafe tends to drip from the spout after pouring. Also, there are grounds all over the place after brewing, needs a lot of daily wiping up.

This machine is great. It took a little bit of trial and error to get the strength I was looking for correct. Now that that is dialed in, it makes an absolutely fantastic cup of coffee. It's also very easy to clean.

Love it!!!!!!!!!!!!!!!!! Works great!!!!!!!!!!!!!

Been using it since Aug 2019 and it always makes a grwat cup of coffee!

My Breville Grind Control Odyssey Like a moth to the flame, my love for a good cup of coffee led me down the treacherous path of owning not one, not two, but three Breville Grind Controls. Yes, three. Each one was a siren, luring me in with promises of a perfectly brewed cup, only to dash my hopes against the rocky shores of malfunction and despair. Our first dalliance with Breville was promising, like a summer fling. It lasted about a year before the basket started shedding parts like a dog in spring. The grinder, no matter how much we pampered it with cleaning, became as stubborn as a teenager refusing to do chores. Yet, we were seduced by its sleek look and the convenience of grind-and-brew all in one. Undeterred, we waded back into the waters of Breville, buoyed by the belief that surely, this one would be different. Alas, it was not. The second one succumbed to the same ailments before it could even celebrate its first birthday. Breville, perhaps sensing our impending betrayal, sent us a replacement unit. It, too, died a slow, agonizing death, with the grinder grinding to a halt and parts falling off like a poorly made costume at a school play. Still, we clung to hope, as one does to a dysfunctional relationship, because we had other Breville kitchen items. We liked the idea of a matching set, a cohesive narrative in our culinary life. So, we gave it one final shot. Purchased in February, by June it was déjà vu all over again. The grinder was on strike and the basket was a disaster zone. Breville’s customer service suggested we return the unit for inspection and possible repair. The audacity! Were we expected to endure the coffee-less limbo while they tinkered with our machine? NOPE. We marched to a competitor, betrayal in our hearts, and began plotting the slow replacement of our other overpriced Breville gadgets. In the end, I must implore you, dear reader, do yourself a favor and steer clear of this money pit. Let my tale of woe be a cautionary one: don’t waste your money on the Breville Grind Control.

Absolute garbage. Excessively needy of pampering and attention and only after a few years of minimal use, the calibration no longer works. You would expect a bit better product at this price point. It's a sad day when a Hamilton Beach out performs this "premium" maker. Do yourself a favor and get a nice burr grinder and a good drip maker and leave this one for the uninformed sheep.

I have bought two of these and both of them stopped working after a few months. The grinder just stopped working. I use the one have now for just brewing regular ground coffee.

This is the worst coffee maker I have ever owned. To start off with the coffee filter compartment doesn't stay closed when you start the machine, grinds everywhere. Second it never makes the same amount of coffee 2 times in a row. I have it set on 12 oz , This thing will be replaced as soon as I can afford a good machine.