Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$491.07

Customer reviews

Rating 4 out of 5 stars with 164 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

77%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 164 reviews
  • Rated 5 out of 5 stars

    Great coffee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are coffee lovers. This machine makes the best. It requires a little maintenance but worth the trouble.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Thermal carafe is a fail

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ended up returning this coffee maker. The coffee it makes tastes great and there are certainly many options in grind and strength settings to get you the perfect cup. Where this maker fails is in the carafe. It’s a thermal carafe that doesn’t really keep the coffee hot. The directions say to preheat the carafe prior to brewing. Using our instant hot water tap we preheated the carafe about 15-20 minutes prior to starting the machine and the first cup was hot. Anything after that and the temperature drops quickly. After a few days of use we decided it wasn’t worth the cost and effort to not have hot coffee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. One of the best coffee maker i have ever had.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great cup of coffee, a lot of cleanup

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, this coffee maker makes a great cup of coffee. With that said, there is a lot of cleanup afterwards. Also, I was never able to use the carafe. After two attempts and the compartment overflowing creating a huge mess on my countertop, I gave up and returned it. I expected better from a Breville product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his coffee HOT and FRESH in the mornings. This definitely fits the bill.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The opening to the coffee pot is small so you cannot fit your hand in it to wash it out. Have to use a bottle brush or something similar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best home coffee maker I've ever had. BUY THIS COFFEE MAKER!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good. It only lasted 14 months and stopped working. I wasted my money on this.

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV260225BBMR-1. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 5 out of 5 stars

    Every cup is fresh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee pot. This thing changes the entire coffee experience. Every pot is ground fresh and the coffee doesn't set on a burner to stay warm. The pot is thermo insulated so it doesn't burn and stays hot for hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best coffee machine

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as long as you keep up with the maintenance on it that it requires cuz it'll tell you on the display this is an awesome coffee machine coffee is super strong got to turn it down a little bit but it's good thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love this coffee maker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee maker is by far my most favorite ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee maker

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally had one of the two I own fail (7 years). So I purchased the same one and couldn’t be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only problem is to Expensive but make good coffee

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not RECOMMEND

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not recommend, bad product got stuck several time, Breville no customer support at all

    No, I would not recommend this to a friend
    • Brand response from Breville Consumer Support
      Posted .

      We are very sorry to hear about your experience. We would very much like to see if we can assist you. Since this is a public forum I would ask you to file a new Case through this Breville web link https://mybreville.force.com/BrevilleCustomerCommunity/s/?language=en_US&region=us&brand=breville with a subject line of BV260105BBMR-2. Also, make sure to add your contact details with phone and email and I will make sure to follow up personally. brevilleusa

  • Rated 5 out of 5 stars

    Best coffee maker I have ever owned!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had multiple Keurigs, Cuisinarts, and the Ninja Coffee Bar. This machine makes the best coffee I've ever had at home. I love all the customization one can do and how easy it is to do it. Very happy we chose this coffee maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee grinder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee grinder maker. Good quality l, fancy perfect

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as great as it sounds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as user friendly or is easy as the other reviews make it sound. unfortunately we're pretty disappointed in it and now we found out we are unable to return it which really sucks. Thought we had 30 days to return it and wanted to give it the best chance that we might like it now I have a $350 item I don't want

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee Maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The carafe doesn’t keep the coffee hot. Needs to find away

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good concept, but coffee is never strong enough.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee system of every had. It keeps the coffee incredibly hard. From most 18 hours.

    I would recommend this to a friend